Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
173 reviews
8.5/10
1 night
From AU$ 337
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8.7/10
Very Good
MM220415****Facilities: The hotel is quite old. There are many restaurants around. The hotel is connected to the water park. It can be played with children. But it is similar to the water park in the big city in China.
Hygienic: The room is very clean, but the water in the water park is not very clean
Environment: The hotel is old. Parking is charged. There are many restaurants around but parking is more difficult. The hotel room is particularly poorly soundproofed. There is a stupid person in the middle of the night. It is very noisy to shovel snow outside, but what kind of bicycles do you need at this price?
Service: Basically no service, luggage can not be stored, but! For this price, don't ask for any bicycles.
GGuest UserExcellent check in and check out.The check in lady was so nice and very helpful with our room choice ,definitely will be back especially to try the wine 🍷 patio etc so much offered here from rooms,bars and food,pool Clean lovely hotel with friendly staff.Quiet place to relax
GGuanhaitingtaotourAs a global chain hotel, the price in Niagara Falls is much cheaper than Marriott, Sheraton, Hilton and other hotels. Although the hotel is a 10-minute drive from the Great Falls, it is still a great value for friends who drive by themselves.
We booked a queen room with two large beds, which is more than 30 square meters. Each room has cable TV and a work desk. A coffee machine and ironing facilities are also provided. The rooms are clean and hygienic, and it is very comfortable to sleep at night. The hotel also has an indoor swimming pool, gym and business center.
The hotel is located opposite the ”White Water Walk” attraction in the Grand Canyon. It is only 2.5 kilometers away from Niagara Falls, Niagara Cruises, and Niagara Falls. It is only a 5-minute walk to the Niagara Railway Station, which is very convenient.
소소소순이We stayed at this hotel during our long trip and parked our new car in the parking lot overnight. The next morning, we found a scratch on our car. The manager told us that the security footage could only be checked if the police made a request. Following his instructions, we filed an online police report and continued our travel schedule to the next city.
However, the next night we were informed that for a hit-and-run case, a report must be made in person, not online. As a result, we couldn’t receive any compensation or help from the system. It seems difficult for travelers in this situation to get proper assistance.
I wish the manager had guided us to file a direct police report from the beginning.
I had high expectations for Canada, but this incident left me disappointed.
주차 중 차에 문제가 생겨도 괜찮으시면 여기 머무셔도 괜찮아요. 숙소는 괜찮아요.
LLK YauThe check-in experience was smooth, thanks to Samantha at the reception who provided clear and helpful information. I appreciated being assigned a room that matched my preference—away from the lift. We had a brief stay at the room for dropping the luggage before heading out to explore around. I noticed some cleanliness issues upon entering the room after the fireworks show, particularly hair on the floor at the entrance and in the washroom, which made me question if it had been properly cleaned beforehand. I informed the front desk about the issue in the next morning. Thankfully, Satveer promptly addressed the issue while I was out, and I returned to a much cleaner room. The bed and pillows were ideally firm—just what we needed for a good night’s rest. One downside was the loud noise from the air conditioner, which affected the overall comfort slightly.
JJoe CiampoThe set up of the building is confusing if you’re not familiar with it the attendant on staff was little to no help . After explaining to him my elderly mother needed to get to her room , I asked twice for help , he showed very little kindness and no actual professionalism at all .
The room was clean , air conditioning works well . Breakfast could use some fruit ? Nothing for a vegetarian.
GGuest UserThe receptionist was not very welcoming. We got a room we did not request. She just talked and kind of raised her tone to point out why we were not getting the room we selected. She didn’t like the fact we questioned it. I’m pretty sure she then picked the worse room in the hotel for us.
Room is marginally clean, we immediately checked for bed bugs.
You can’t access the pool without staff. Weird. Hotel key should get you anywhere guests are allowed.
Walls are dated, floors are updated.
Not the best. I try her hotels are better at this price point.
GGuest UserWe had an absolutely wonderful time staying at Falls Lodge and Suites. From the moment we arrived, the staff made me feel welcome and were extremely helpful with recommendations for local attractions. The location is unbeatable—just a short walk from the stunning Niagara Falls, yet it still feels quiet and peaceful.The room was spacious, clean, and well-maintained, with all the amenities I needed for a comfortable stay and the beds were incredibly comfortable.
Breakfast was a nice bonus. The overall value for the price was excellent, especially considering the proximity to the Falls.I would highly recommend Falls Lodge and Suites to anyone visiting Niagara Falls. It’s perfect for families, couples, or anyone looking for a comfortable, well-located place to stay.
NNini111The hotel is across from a shopping mall, but a bit far from the falls, requiring a drive. The room was spacious and clean, with a suite featuring a double sofa, a small refrigerator, and a microwave. There were two bottles of mineral water on the bar, each costing 2.75 Canadian dollars. Parking was 20 Canadian dollars per day, and I was given a 15% discount coupon for dining and Starbucks upon check-in. I had read reviews that the hotel was double-charging, and I repeatedly confirmed with the front desk what was included in the room rate upon check-in, but was still charged upon check-out.
TTati11We stayed for just one night upon our arrival from Toronto, as we were unable to secure additional days at another hotel. The room was spacious, featuring two queen beds and effective air conditioning. The bathroom was also roomy and well-equipped with all necessary amenities. Breakfast offered a good selection with self-service options and standard choices. I would definitely recommend this hotel for a short stay.