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9.5/10
Amazing
HHarmonickFor a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking.
The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it.
Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!
IIzzaPizzaThoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.
AAnonymous UserThe view is amazing. The service is really great. Someone was very enthusiastic to show me the room. This is the first time I've encountered this in Europe. Although the hotel upgraded the room and there is a large terrace, the building is too low and the view in front is blocked. I don't know if this price is for the first floor. I'm also speechless. But the hotel has three swimming pools and the facilities are great. But the first floor room has a smell. It feels big. It's like the smell of wooden furniture. It's very smelly. Although they helped to deal with it, I didn't want to be sprayed with air freshener again. I didn't feel very comfortable staying for one night. There is a shuttle bus to and from the hotel. When I went there, I forgot that I had walked there. I took a detour and walked for a long time.
AAnonymous UserLocation is just at the main street of shopping. Bucherer and Rolex shop is just opposite the hotel. Very close to train station, breakfast was awesome. Very clean and bright rooms. Helpful receptionists. Will definitely choose to stay here again in future.
GGuest UserHands down, this was one of my absolute favorite places during my trip to Switzerland. Highly recommend if you're visiting Zermatt! Definitely make sure to book a room with a Matterhorn view. The breakfast was generally good, though it could have used a bit more fresh fruit. Plus, having a microwave and water dispenser in the basement was a great perk that helped us save money on bottled water.
GGuest Userthe location was good. u can see matterhorn clearly but unfortunately there is a big construction crane block some view. On the way to hotel from zermatt station if you follow the google map, it gonna lead u to hard way, very high upslope hill. it will be better if hotel provide u the easy path way to hotel.
Ddoyen2000The hotel has an excellent location, just a few minutes' walk from the train station and situated in a pretty lively area. The older lady at the front desk was very welcoming. The breakfast, however, was quite basic.
IInFiNiTy BenZThe staff were consistently friendly and helpful throughout the stay, always willing to assist when needed.
Upon arriving in Zermatt and taking the Gornergrat Bahn, it is highly recommended to call the hotel in advance so they can arrange luggage pickup at Riffelberg station. Pulling luggage by yourself can be quite challenging, as the path involves walking through snow and crossing ski areas.
One of the highlights of this hotel is the breathtaking and unobstructed view of the Matterhorn. The mountain is clearly visible from the hotel area, and there is truly no need to go elsewhere just to enjoy this iconic view.
The outdoor jacuzzi is a wonderful feature; however, on some days the water temperature was not warm enough, making it comfortable to use only on certain occasions.
Dinner is served as a set course menu. Each evening, there are two main dish options: one meat dish (which changes daily, such as beef, pork, or fish) and one vegetarian option. The food quality is very good and tasty, but the service is relatively slow — completing the full course takes around two hours.
The hotel is well equipped with an elevator that provides access to all floors, which is very convenient, especially when carrying belongings.
CCoey NiewFour of us stayed for one night in two rooms at Alpenblick Superior during our trip to Switzerland. The location is about a 10-minute walk from the train station. Our room had a beautiful view of the Matterhorn, and it was very clean and peaceful, as it's not located near the main street. Do note that you'll need to bring your own toothbrush and toothpaste.
GGuest UserThe location is very good, in the center of the city. The bar is not very noisy at night. The breakfast is quite satisfactory. Except that the hotel is not easy to find. It is on the second floor in a narrow corridor. Everything else is OK. It is worth recommending. After all, Zermatt is relatively expensive.