Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 10, 2024
IzzaPizza
Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.
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Price per night from:US$ 483
Posted on Oct 31, 2025
1376179****
The hotel is the white house shown in the first picture. The room was quite small, but the breakfast was decent and pretty abundant. It's located in the middle of town, close to the church. Overall, the value for money is alright. Zermatt has tons of hotels, so there are many choices, but very few are available for booking on Ctrip.
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Price per night from:US$ 252
Posted on Nov 27, 2025
LJ56
The location is super convenient, 10 minutes walk to the downtown business district, it is also very convenient to go to the train station, too friendly to passengers traveling across countries ~ The room is clean and tidy, the bedding is soft and comfortable, the sound insulation effect is excellent, and it is too important to sleep well after a long flight. The staff is warm and professional, the English communication is smooth, and the local travel tips are also intimate. The breakfast is rich in variety, taking into account Chinese and Western tastes, and even the light meals that the baby can eat. The price is super high, I will choose next time, recommend it to friends who have travel or bring baby needs!
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Price per night from:US$ 261
Posted on Aug 12, 2025|Signature Suite
Genesis.MYThe stay would be ideal if the room included a fan, as it can feel a bit stuffy while sleeping during the summer. The location is convenient, and the kids' club, spa, and pool offer plenty of fun for the children.
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Price per night from:US$ 319
Posted on May 31, 2025
Guest User
the location was good. u can see matterhorn clearly but unfortunately there is a big construction crane block some view. On the way to hotel from zermatt station if you follow the google map, it gonna lead u to hard way, very high upslope hill. it will be better if hotel provide u the easy path way to hotel.
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Price per night from:US$ 173
Posted on Feb 23, 2025|Junior Suite With Matterhorn View
kris_0Location – 10/10
Nestled high above Zermatt, the Riffelhaus 1853 is accessible via the Gornergrat railway, making the journey itself an adventure. Once you arrive, you’re greeted by panoramic mountain views in every direction, with the iconic Matterhorn standing proudly in front of you. The setting is perfect for ski-in/ski-out access in winter and stunning hiking trails in summer.
Rooms – 9/10
The rooms are cozy, modern, and well-equipped while still maintaining a classic Swiss alpine charm. Many rooms come with Matterhorn views, and waking up to this scenery is an experience in itself. The beds are comfortable, and the rustic wooden decor gives a warm, welcoming feel. Some rooms have balconies, which I highly recommend booking for the full experience.
Service – 9/10
The staff is friendly, professional, and attentive. Despite the hotel’s remote location, the service is top-notch, with staff going out of their way to accommodate special requests. From seamless check-in to helpful local recommendations, they make the stay even more special.
Dining – 8.5/10
The on-site restaurant serves delicious Swiss cuisine, including traditional dishes like fondue and rösti. The breakfast is generous, featuring fresh bread, cheeses, meats, and eggs cooked to order. The only downside is that, due to the remote location, dining options are limited to the hotel restaurant, but the quality makes up for it.
Wellness & Spa – 10/10
The outdoor hot tub with a view of the Matterhorn is an absolute highlight! There’s also a sauna and steam bath, perfect after a day of skiing or hiking. Soaking in the warm water while surrounded by snow-capped peaks is an experience worth every penny.
Activities – 10/10
Winter: Perfect for skiing, as the hotel is directly on the slopes. The ski room is convenient, and the access to the Gornergrat ski area is unbeatable.
Summer: Incredible hiking trails with direct access to the Gornergratbahn for easy excursions to higher altitudes.
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Price per night from:US$ 305
Posted on May 5, 2025
AudthewayLocation was right in the middle of the city, super convenient! Nearby the Zermatt main station, as well as Gornergrat station!
Supermarkets were walking distance away, and even food options were many like macdonalds, western food, etc.
the receptionist was warm and friendly and even extended us for an early check in when rooms are available.
The hotel was overall very cozy and clean, suitable for a short stay. The necessities are provided like soap, towels, hair dryer, tissue! Just note that there is no fridge in the room if that was your concern. Other than that, perfect stay!
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Price per night from:US$ 173
Posted on Mar 24, 2026
Travelshorts
I stayed at Hotel Parnass during my time in Zermatt, and it proved to be a very convenient and comfortable base for exploring the town and surrounding mountains.
The location is one of its biggest strengths. The hotel is right in the centre of Zermatt, meaning you’re within easy walking distance of shops, restaurants, and key attractions. It’s also only about a 5-minute walk from the train station, which is ideal when arriving with luggage or heading out early for mountain excursions.
The room was clean and comfortable, with everything needed for a pleasant stay. It had a cosy, alpine feel that suits Zermatt perfectly, and it provided a good place to relax after a day out in the mountains.
Breakfast was included in my stay, and it was a great way to start the day. Having breakfast on site makes mornings much easier, especially if you’re planning an early start for skiing, hiking, or taking one of the mountain railways.
From a practical perspective, the central location means you can easily access lifts, train connections, and walking routes without needing any additional transport. Everything feels close by, which is a big advantage in a destination like Zermatt.
I would highly recommend Hotel Parnass for anyone looking for a well-located, comfortable hotel in Zermatt. It’s a great option if you want to be in the heart of the town with easy access to everything while still enjoying a relaxed alpine atmosphere.
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Price per night from:US$ 169
Posted on Jul 7, 2025
3Mio3
Just a 10-second walk from Nihonjin-bashi, where you can enjoy a beautiful view of the Matterhorn. The location is absolutely fantastic!
The room was clean and offered a nice view as well.
While it wasn't a Matterhorn-view room, we still enjoyed a lovely view of the Zermatt townscape.
If I get the chance to visit again, I would definitely want to stay here.
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Price per night from:US$ 194
Posted on Apr 3, 2026|Deluxe Double Room with Balcony
WinniekakaI am travelling with my 80 years old dad and visit Zermatt/Gornergrat for a day and taking Glacier Express in next early morning, this hotel is in perfect location. Just few minutes walk to train station and Gornergrat Railway. Check in is actually happened at the hotel Simi right opposite our hotel. The room is spacious and has everything we need. Also, we have a very nice and big balcony. One thing that I want to say about is the bath tub is too high for us to step in as Asian and for 80 years old man. But overall is good.
BTW, there are so many restaurants around and we just went to the Swiss Chalet right opposite our hotel, services and food is really good.
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Price per night from:US$ 125