Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Excellent
1070 reviews
9.6/10
1 night
From AU$ 36
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9.6/10
Excellent
GGuest UserThe environment here is fantastic. Lush greenery and vibrant flowers are tastefully arranged, and the architecture is in a modern Chinese style. Every step offers a new beautiful view. Many birds fly around, making it peaceful yet full of life. There are covered walkways for guests going to the hot springs, so you won't get wet if it rains.
The room facilities are comprehensive; there's a safe, a mini-fridge, tea, and an umbrella, all provided. Inside the hot springs area, there are plenty of fresh towels available for changing.
Service is excellent. The staff are all very enthusiastic. When we checked into our room and asked for an extra quilt, housekeeping immediately came to help us out and even asked if we wanted the quilt folded. When we requested two more bottles of water, housekeeping promptly delivered them, along with two small sodas.
While at the hot springs, my elderly family member, who isn't very agile, received incredibly warm assistance from staff member Zhao Shaofen. She helped the elder person get in and out of the pools, proactively brought tea and towels, and even walked slowly with them along the way, explaining the different hot springs.
This is a hotel worth revisiting many times over. I'd love to bring my whole company here for a team-building event! 😊😊
GGuest UserThe first time I stayed at this famous hotel, I felt very good. 1.5 meters of twin beds let the whole family have a good sleep, the bed is a plus. The front desk is good, I have a little situation, and I helped solve it under communication, thank you. I played during the day and returned at night for two days, and there was a place on the ground without entering the garage. The bathing facilities are good, and the use is easy, and the design is attentive.
YYangdamaThe room is clean. The service attitude of the cleaner and the front desk lady is very good. It is worth staying. Parking is free. There is a tea restaurant behind the hotel, which is convenient for eating.
GGuest UserIt was renovated from an old hotel, so it doesn't look very good from the outside. It's located in a relatively remote place and there are no facilities around it.
There is a parking lot behind the hotel, which is not managed by anyone. Although it is a dedicated parking lot for the hotel, other cars should be able to park as well.
The front desk staff had a nice smile, and they also gave me a check-in souvenir, which is an emerging specialty. This was the first surprise.
The elevator is also relatively old, and still has the name of the old hotel written on it.
The room was the second surprise. I booked a family room with one living room and one room. There were tents and rocking horses in the lobby that children liked. The room was very clean and neatly tidied.
Finally, there is a small regret. It should be that the hotel facilities are too old. The toilet was blocked the next day.
But the whole process was enjoyable!
GGuest UserThis is my fourth stay at this newly opened hot spring hotel during the Mid-Autumn Festival holiday. The top-floor king room on the fifth floor still had a slight smell of recent renovations. I have atopic dermatitis, so my sense of smell is particularly sensitive to unpleasant odors. However, the room was bright, clean, and comfortable. The shower in the bathroom had good water pressure and hot water, and the high bed and soft pillows were all things I loved. The breakfast was also very healthy and delicious. The congee with preserved egg and lean pork was especially good; I always have two bowls every time I come. The freshly cooked beef brisket noodles with fried eggs were also delicious. 😋 The hotel not only gave guests welcome fruit during the holiday but also extra gifts, which was quite thoughtful. I would come back often if there were room discounts.
YYoumeiyoutianWyndham Emerging Hotels
Excellent service and comfortable environment beyond expectations, must give Wyndham a big praise!
Location: Great location, close to Liuzu Resort, very close to Guo'en Temple and the park, there are many choices in the surrounding farmhouses!
Regarding the room: The deluxe double room that we stayed in at the beginning was not more suitable for the interior as we wanted, and the service staff adjusted. They had a very good attitude. They immediately changed us to a private space with internal and balcony space. The room was very comfortable, the bedding was soft and clean, and the sleep was very fragrant. The room layout is reasonable and the space is spacious.
Regarding hygiene: The sanitary condition is impeccable, both in the room and in the public area are very clean.
Regarding service: from the warm and efficient check-in at the front desk, to the meticulous and thoughtful room service staff, to the active help of the restaurant waiter, every employee shows professionalism and sincerity, making us feel at home.
This is a very pleasant and satisfying stay, highly recommended to other travelers! Looking forward to coming back next time.
GGuest UserGuoren Hotel truly made us feel at home. The warm welcome and hospitality, along with the attentive and comfortable service, made us feel right at home. We especially appreciated the kindness and gentleness of receptionist Ms. Zhang, who made us feel right at home. We look forward to our next visit. Thank you to all the staff at Guoren Hotel.
GGuest UserFacilities: OK
Hygienic: super clean
Environment: not bad
Service: Very satisfied
Living in the hot spring villa area ➕ Private hot spring ♨️➕ Xiangwo Ecological Park ticket ➕ Staying in a fruit ➕ 2 early ➕ unlimited public hot springs and other packages. The private soup pool is very private and belongs to the real hot spring. It is super comfortable. After each soaking, the body of the hands and feet is smooth, and I really want to sleep. It is worth recommending to friends.
KKandy001The room is the same as the online picture, the decoration style is the same as the name, the health condition has nothing to say, clean, people stay in a very safe, the service attitude is very good! The fried rice noodles for breakfast are delicious 😋! The surrounding traffic is very convenient. Next time you come to Xinxing, you will definitely choose this homestay [hold fist] [hold fist]
BBulatangzuidexiannvIt's not far from Temple Street Pedestrian Street, so you can walk around. The lady at the front desk was very nice, the room was very good, and there were cars for the kids to play with. The price also included a simple buffet breakfast, with fried noodles, buns, porridge, soy milk, etc. The aunt also gave everyone an egg. However, at night, the guests upstairs kept pulling stools and tables, which made a lot of noise.