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9.7/10
Amazing
FFUQIANGThe nature of the hotel, there is a public hot spring foot bath opposite the entrance, and a small well that continuously sprays water throughout the year. The well is built of stone and cement. The sprayed water is very hot and very distinctive. There is a jelly shop next to the hotel, which tastes very good. The room facilities in the hotel are very old. There is only a bathroom but no shower in the room, which is a bit inconvenient. The TV is small and pitiful. The breakfast is very good, especially the Japanese set meal, which is very delicate. There are indoor hot springs and open-air hot springs in the hotel, both of which are separate for men and women. The indoor hot spring is a small pool with very clear water. There are also several flushing faucets. The equipment is a bit rusty and old. The open-air hot spring is also a small pool. There is a pipe to pour water into the pool from a high place. The water temperature is quite high, so it should be hot spring water.
GGuest UserTo be honest considering this has a 4 star rating I'm a bit disappointed. Generally speaking it is a nice place but there are small things that are lacking compared to other similar Onsen Hotels at the same price. For example they don't provide a basket to go to the onsen but only a cheap plastic bag.
The Hotel itself is very old but well maintained and at least the general spaces use nice materials and decoration. Once you reach the room it becomes worse. The materials used in the room are very cheap (Vinyl Floor, Cheap Wallpaper that was put on very poorly). Some aspects of the room have been refurnished, like the sink but most of it seems to be original from the 60s-80s. The bathtub and Toilet are retro models.
The Onsen baths are a mixed bag - the one on the third floor with Wood ceiling seems to be the newest and is the best of the three. The other two (panorama and first floor) are in dire need of refurbishing. They seem in very bad condition and extremly old.
The worst part (for me) was the Breakfast. 90% of the selection was japanese Style (and even that seemed poor). Western Options were only Pancakes, French Toast (which was good at least) and a few sad pieces of low quality bread with condiments. They didn't even have a coffee machine!!! Only pre-brewed coffee that tasted like water.
喵喵喵店長This was my second stay, and the experience was just as great. The room was clean and comfortable. They have staff who speak Chinese, and they were very attentive, recommending nearby hot springs and restaurants. The owner also speaks a little Chinese. The simple breakfast was fantastic, and the hot soup was delicious! You can leave your luggage at the 1F lobby during check-in or check-out, and they can also arrange a taxi for you. Highly recommended!
GGuest UserThe service was excellent, however, the hotel breakfast was quite mediocre. The price is reasonable for Gero, and it's conveniently located very close to the JR station. Overall, it's an excellent value-for-money option, and the open-air bath was also very pleasant.
橙橙色空間Gero Onsen is located in one of Japan's three most famous hot springs and is famous for its high-quality hot spring water and beautiful natural environment. I had a great experience staying at a traditional ryokan in Gero Onsen.
First of all, the hotel's architectural style combines traditional Japanese aesthetics with modern comfort facilities, making people feel a strong Japanese style as soon as they step in. The service staff at the hotel were very warm and friendly. They provided me with attentive service in fluent Japanese and some English, making me feel at home.
Next is the hot spring experience. The water of Gero Hot Spring is clear and rich in minerals, which has a good nourishing effect on the skin. I particularly like bathing in the open-air hot springs, especially at night. While enjoying the warm spring water and looking up at the stars, the feeling of tranquility and relaxation is indescribable.
Dinner is another highlight. The kaiseki cuisine provided by the hotel is exquisite and delicious. Each dish is a work of art. It is not only delicious in color, aroma and taste, but also has fresh ingredients, which fully demonstrates the charm of Japanese cuisine.
Overall, my stay at Gero Onsen was very good. I was deeply impressed by the hot springs, service and food. It was an unforgettable travel experience.
GGuest UserThis is the best onsen hotel we’ve stayed in, among those we’ve stayed in for the past 12 years! We stayed here for 2 nights.
We’ve extremely grateful to the hosts for their outstanding service and hospitality from the heart. Loved the thoughtfully varied menu for each meal.
The establishment is spotlessly clean and excellently maintained. Each morning, our towels and yukata (hotel gowns) were replaced. So were the amenities ( fragrant green tea packs, snacks). The housekeeping staff even offered to mop our rooms after only one night’s stay.
The wifi was also fast and sustained well in the guest room and public lounge areas. There are facilities to cater to a wide range of age groups from seniors like us and children too. There were ample resting chairs in the lounge and on the way to the historian’s well as guest rooms.
The best facility was the hot springs! They are
exactly as depicted in the hotel website. Numerous indoor pools of various temperature all have the renowned ‘beautifying’ odorless alkaline water. My skin felt so smooth and moisturized after only one soak.
What’s more the hot springs stay open for in-house guests from 10.30 am to 11 pm and day-trip visitors from 10.30 am to 8 pm. In-house guests can also use the hotsprings early from 6 to 9 am. There is a European dry sauna as well as wet steam rooms in both make and female hotspring areas.
We would love to stay here again!
TTina.WCY**Cons:**
- I had a disappointing experience with one of the drivers. He was very rude and had a bad attitude, especially when we couldn't understand his Japanese. Even though we didn't understand everything he said, his demeanor made us feel uncomfortable and negatively impacted our stay.
**Pros:**
- The hotel's location is very convenient, with shuttle service available.
- The views from the hotel are beautiful.
- The facilities are well-equipped and very clean.
Overall, while the hotel has many positive aspects, the encounter with the driver left a sour note on our experience. I hope management can address this issue to ensure future guests have a more pleasant experience.
GGuest UserThe train arrived at Gero Station. I originally planned to walk to the hotel, but I saw the hotel sign as soon as I got out of the station. It was quite a surprise. The check-in process was very smooth. When we went through the formalities, the luggage had been delivered to the room. Then we arranged dinner and breakfast, explained the bathing time, and ladies could specially choose their favorite bathrobes, each one was different. The only drawback was that the bathhouse on B1 did not have an open-air bath, and the men's and women's baths changed at midnight. The next morning, I got up early to go to the open-air bath on the 5th floor. The hotel also had several buses to Gero Station the next morning.
WWilliamW1999In fact, it is actually the other hall of Yating. There are 8 rooms in total, each with a private soup pool. When checkingin, there is an exclusive butler to guide all the way. 2.7 points are absolutely not allowed. Dinner is also very good.
Suimeikan (from KRW 114,872) provides fitness facilities for a convenient workout during your trip. Keep up with your fitness routine even when traveling!