Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
1038 reviews
9.0/10
1 night
From AU$ 51
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9.4/10
Amazing
GGuest UserStayed here 2 days before my Kobe cruise and it was good enough to rebook for another 3 days after we returned. The hotel is quiet new and located on top of the sannomiya station, giving underground access to most trains and shopping malls nearby. It's basically the center of Kobe.
Exits are 1st floor to the street and 2nd floor to station. Reception is 17th floor. Rooms are slightly bigger than most hotels in Japan. Even number room gives you the larger massage machine but room is smaller than odd numbered rooms. These have a smaller massage chair but bigger space and faces the port terminal if you have a cruise ship waiting.
They provide amenities, coffee and tea at 17th floor.
Did not try the breakfast but there is a convenient store on 2nd floor of the station, near the hotel exit - lots if
sandwiches and snacks here. There're hundreds of restaurants and malls underground and you'll get lost most of the time so look for entrance A1 and A2 to get back.
Airport bus from kansai stops 200m away and bus to the airport departs 100m from the station. Most of the highest rated restaurants are not more than 400m from the hotel.
I'll definitely stay here again.
GGuest UserLocated in the famous Arima Onsen, this ryokan stands out as it boasts its own hot spring source, which is a major draw. The rooms are more spacious and comfortable than other ryokans in a similar price range. Guests can enjoy two private onsen baths for free, both offering beautiful views. The quality of the Kaiseki dinner was exceptional.
Hotel near Arima Onsen Hotspring, Kobe 40.1% of visitors choose this area
Price per night from:AU$ 265
9.3/10
Great
GGuest UserThis is my second time staying at this hotel, and I truly feel its location is incredibly convenient. There are Family Mart, 7-Eleven, and Lawson stores all along the street, so you can pop down anytime to grab supplies. Directly opposite is a 24-hour Don Quijote, which is great for buying things and bringing them back easily. It's also a short walk to Sannomiya subway station and the Sannomiya shopping street. This time, I even discovered that you can reach the shopping street in just a few minutes by taking the small road to the right of the hotel. There are various restaurants right on the street in front of the hotel, and the famous Kobe beef restaurants are just at a nearby intersection. The hotel rooms are a decent size, meeting the basic needs of a tourist. I'll probably stay here again next time.
The complimentary coffee and tea after 6 PM, and ice cream before 8 PM, provide a nice relaxed space for guests to chat, which is a very thoughtful arrangement.
On a later day, I had an early morning flight, so I needed to switch to a hotel near Kansai Airport. I checked out around 10 AM and left my luggage at the hotel. The hotel staff were very accommodating; I went out to do some last-minute shopping and had lunch, then came back to collect my luggage, which didn't disrupt my plans at all.
ちちなみStaying in Kobe for a night, I booked this hotel after reading reviews that it's close to Sannomiya Station and relatively new. It was super convenient coming from Kansai Airport; I took the airport bus directly to the Sannomiya bus terminal, and after getting off, it was less than a 10-minute walk with Google Maps. Getting to JR Sannomiya Station from the hotel takes a maximum of 5 minutes, and the Hanshin Line is less than 10 minutes away – both are very close! There are plenty of dining options downstairs, and a 7-Eleven right next door. If you walk out the main hotel entrance and turn left, there's a cute dessert shop called Dorsia about five minutes away. Plus, it's not far from the Sannomiya shopping district, so you can easily walk there. I forgot to take pictures of the room, but in a double room, there was no problem opening a 26-inch suitcase.
GGuest UserVery satisfied with this hotel. I travelled alone but they treat me just as well as other travellers, plenty of instructions given to help us navigate the hotel and getting to the three onsens, stunning view to look at. However the hotel is a bit out of the way so you might want to check out their shuttle bus service.
Hotel near Arima Onsen Hotspring, Kobe 40.1% of visitors choose this area
Price per night from:AU$ 106
9.1/10
Great
AAnonymous UserNot sure what has happened to Japan standard in the past couple of years but had called the hotel to confirm that linens are scent free (standard in Japan before) and was told yes. Unfortunately they are not, this new laundry detergent that is slowly spreading throughout Japan is absolutely horrible causing all sorts of allergic reactions (not only to me.) I start having rashes, compromised breathing, and inflammation issues. If it’s the same detergent used back in America, then it might be eco-friendly, but definitely not human friendly. I truly hope that Japan goes back to the way it was before the introduction of some western products filled with harmful chemicals to humans. It is not because you don’t react to it that it is not harming your body, it’s only a question of time and when it does, you won’t know why and there is no turning back. Take it from an Asian American born who was the biggest fan of American marketed products. We do have good products like ECOLAB, which is both, sustainable for the environment without compromising human health. Maybe laundry company should look into that company or simply return to Japanese products before. Good thing thing their pyjama are still scent free so I had to wrap the bed and cover with their pyjama to get through the night.
DdcmcszAbout 15 mins’ walk from Shin Kobe JR. 10 mins’ walk to Sanomiya. Location was ok. The room was not too small. Clean environment, coffee machine and amenities available at lobby.
Had problems with room WiFi the first night. Front desk didn’t have solution upon my phone inquiry. After reporting to CTrip, hours later, a Chinese speaking staff came to my door to help me. And problem solved. The next day, hotel sent a note asking for my feedback on the issue. Which was a professional and nice gesture.
Breakfast was a chain fast food connected to the lobby. Front desk staff can communicate in English. Overall, good experience with this price.
离新神户JR站步行约二十分钟;三宫约十分钟,附近貌似没有地铁站;经济型酒店,房间不算很小,有浴缸;
首晚,下午发现房间Wi-Fi用不了;电话前台只会Sorry;跟携程说了后,晚上有中国员工上门,解决了问题;第二天,酒店还询问反馈;这点还是服务不错,毕竟是喜来登旗下,还是更专业;不像京都的Tokyu Stay Sanjo Karasuma三条乌丸,酒店设施有问题,装没事的。
设施一般,该有的都有;一楼有洗浴用品,调味包大小的一次性牙膏很方便;早晨就是大堂旁边的松屋,要另外买;
前台员工英语可以交流;第一天接待我的眼镜大叔,动作有一点慢,慢慢跟他说还是可以的。整体体验还不错,毕竟价格不贵。
GGuest UserHotel service was good. Dinner and breakfast was provided as part of the stay. Food was good for the stay since there are not much options for food at Arima. Most shops are closed by afternoon. Though the hotel is old but it’s renovated (except for the old wooden cupboard) which made the stay more pleasant. Onsen is indoor and small so will need to go at hours with lesser people.
Hotel near Arima Onsen Hotspring, Kobe 40.1% of visitors choose this area
Price per night from:AU$ 197
8.9/10
Very Good
JJugenshimaosuiAlthough this is an older five-star hotel, the lobby is spacious and features the traditional five-star amenities, which are well-maintained and appear very clean. The hotel is conveniently located right next to the Shinkansen line. It was raining on the day we arrived, but there's a covered walkway directly from the Shinkansen to the hotel, so we didn't get wet, which was very handy. Check-in was quick, and the staff were friendly. They even informed us about ongoing exterior renovations, mentioning that workers might be passing by at certain times. It turned out to be work on an annex, quite far from our room, but I appreciated the heads-up. We booked a twin-bedded city view room, which was very large and even had a capsule coffee machine, though I couldn't use it as I don't drink coffee. The staff cleaned our room thoroughly every day. For breakfast, you can go to the buffet restaurant on the 4th floor, which offers a good variety of Japanese and Western dishes. The staff there were also very attentive, reminding guests around 10:00 AM that the last seating was at 10:30 AM. Alternatively, you can opt for a set menu on the 5th floor. This is served in a restaurant where the staff wear kimonos and are equally friendly. We had three breakfasts in total and chose the set menu one day; it was simple but tasty. Right next to the hotel is the Herb Garden, which is easily accessible by cable car. A short walk down from there, there's a glass house resembling an indoor rainforest. We enjoyed afternoon tea in a café inside while listening to a piano and violin performance. The hotel is just one subway stop from Sannomiya. It's also easy to walk to the Kitano-cho (Ijinkan Street) area and then to Sannomiya. My only minor complaint was that our room was quite close to the elevator; I would have preferred a room further away. The hotel also offers a direct bus service to Kansai Airport, but it only runs twice a day, at 11:00 AM and 2:30 PM. Since we missed the 11:00 AM bus, we took the subway one stop to the Sannomiya Bus Terminal, which is diagonally opposite Hankyu, where buses run every 20 minutes – also quite convenient.
GGuest UserLocation is great as it is practically adjacent to the Sannomiya train station. However, there is a major scale construction going on now, right exactly in front of the hotel and if you are not observant, it could easily slip your sight. Also note there are two Tokyu Rei hotels nearby each other and if you are taking a taxi from Shin Kobe station, remember to clearly specify the destination is Sannomiya Tokyu Rei and not the nearby one in Moto Machi which the driver brought us to.
As is typical of most hotels in Japan, even though we had a twin room, space was rather limited and we barely had enough to even open up a medium size luggage bag let alone two.
A big plus point was food options were everywhere and all within walking distance, with many eateries just directly behind the hotel and more as you walk down the main road leading to a row of various restaurants and various eateries for all budgets.
Check-in was of the touch machine kind which is typical of Japan now and staff were at hand to help and guide along.
They were also especially helpful providing useful information as to where to go for a good meal and how to get to other places of interests.
Given the proximity to train station, the food options around and the price we paid, Kobe Sannomiya Tokyu Rei is a good choice for a stay in Kobe.