Kobe Hotels with Breakfast

The room was quite spacious, and the massage chair was a pleasant surprise – very comfortable to use. The room introduction was quite detailed, and it was my first time experiencing a traditional Japanese onsen ryokan. The tatami mats were interesting, and I slept well. The entire hotel felt like a museum; despite its age, it had a lot of character. I felt like I got a deeper understanding of Japanese culture, which I really appreciated. The service, apart from being led to our room with traditional Japanese bows and the room introduction, was mostly self-service. However, this was my first time staying at a 'one night, two meals' ryokan, so I'm not sure if all onsens are like this. We also didn't have large luggage, just our bags, so maybe that's why we didn't notice any issues with luggage service. On a positive note, the front desk immediately knew which pair of shoes were ours when we checked out, which was good service. On the downside, the room's air conditioning unit was so well hidden that it took ages to find, and I was cold for quite a while. The phone either didn't work or I couldn't figure out how to use it. Also, we booked the private onsen from 8 PM to 9:30 PM. After relaxing for a bit, it was already close to 11 or 12. The public onsen closed from 12 AM to 1 AM, so we couldn't use it. We needed about 8 or 9 hours of sleep, and breakfast was scheduled for 9 AM. After breakfast, from 9:30 AM to 11 AM, the public onsen was closed. When we asked, the front desk informed us that check-out was strictly at 11 AM and we couldn't use the public onsen after checking out. So, we missed out on the public onsen, which was a real shame and couldn't be negotiated. In any five-star hotel in any country I've traveled to, it's usually possible to discuss using facilities after check-out. But it seems traditional onsen ryokans are all this rigid. While that might be how Japanese people are, for a hotel of this price, and for clearly inexperienced foreigners (we were even reminded we wore our kimonos the wrong way), when asking about meal times, couldn't they have kindly informed us that we needed to plan our breakfast, dinner, and onsen times accordingly? The food was light and flavorful. I don't eat seafood, and they were able to adjust the meals to my preferences. Communication two months prior was very responsive. However, for us, it was a bit too plain; Japanese people would probably love it. This was my first trip with my husband after giving birth, and I had been looking forward to the onsen part for a long time. I was very happy on the check-in day, but not being able to use the public onsen on the second day was still a big regret.

This hotel is right next to the lively Nankin-machi. It offers a refined and generous breakfast, light and delicious late-night ramen, and free washing machines (drying costs an additional 100 yen). The public bath is, as always, wonderfully comfortable. Staying at Dormy Inn Matsumoto Onyado this spring brought back fond memories of a stay many years ago, so for my trip to Nagano later this month, I've chosen Dormy Inn again.

The hotel boasts an excellent location, often near Kobe Sannomiya Station, just a few minutes' walk away, making travel convenient. It's easy to transfer to places like Osaka and Kyoto, and close to transportation hubs such as the airport bus stop. There are various public transport options nearby to reach different attractions. The rooms are generally clean and tidy, with some rooms well-equipped with amenities like air purifiers. Downstairs, there are convenience stores such as 7-Eleven, and the surrounding area offers numerous restaurants and supermarkets, making daily life very convenient. The hotel also provides self check-in/check-out services, and toiletries can be picked up from the lobby.

My family booked a triple room at Comfort Era Hotel, and to our surprise, it came with four beds! The room was spacious with plenty of room to open our luggage, and the beds were comfortable, which made a great first impression. Unfortunately, as soon as we walked into the room, we were hit by a strong damp smell coming from the carpet. The bathroom also had an unpleasant urine odor coming from the toilet. On top of that, the toilet seat was not cleaned and had poo stains on it. The television didn’t work as well and we couldn’t access wifi from our room. We immediately reported the issue to the front desk, but since the hotel was fully booked, they were unable to move us that night. The smell was so overwhelming that it gave us headaches, and we really didn’t want to stay in the room. We even tried spraying perfume to mask the odor, but it didn’t make a difference. We also found a long strand of hair on one of the beds, along with dust under the beds and in the corners of the room. The bathroom ventilation was also quite weak. After showering, our towels stayed damp for a long time, leaving the bathroom feeling musty and uncomfortable. Thankfully, the next day the staff went above and beyond to help us by moving us to another triple room on a higher floor. One of the staff went into the previous room to check the smell as well. They were incredibly friendly, efficient, and genuinely cared about making our stay more comfortable. We were very impressed with their excellent customer service. Although the second room still had a slight damp smell from the carpet and a faint odor from the toilet, it was much better than the first room and made the rest of our stay much more enjoyable. The hotel doesn’t provide complimentary bottled water in the rooms because free drinks are available in the lobby. While we appreciated the complimentary beverages, having to fill cups and carry them back to our room every evening wasn’t the most convenient. We also enjoyed several thoughtful amenities. The complimentary donuts served from 2:00–5:00 p.m. were a fun treat, and the hotel provided clean robes, toothbrushes, razors, and umbrellas for guests to use. We especially loved the cozy library lounge, which had a great selection of books and plenty of comfortable seating to relax after a day of sightseeing. The location is another major highlight! The hotel is only about a 5-minute walk from Sannomiya Station, with plenty of restaurants, convenience stores, and drugstores nearby, making it easy to explore the area and find everything we needed. Overall, Comfort Era Hotel has a fantastic location, spacious rooms, comfortable beds, excellent amenities, and wonderful staff. If the carpet odors, bathroom smell, and housekeeping were improved, this hotel would easily be great place to stay.

:) Thankful for the hotel shuttle service as the hotel is located after a really steep slope. Both onsen in hotel and the next building are good and clean. :( Amenities didn't include facial cleanser and milk lotion. The pillows are too hard for me. The dinner plate arrangement setting appears to be dated - some of the food containers are old/ worn out with visible scratches on the surface. The menu is in Japanese wordings - will be good to provide English version.

Excellent! The hygiene was impeccable, and the location was superb. It's about a 6-7 minute walk from Sancome Station, just across a pedestrian bridge. There's a convenience store downstairs, which is very handy. The breakfast was great! There's also a local supermarket nearby where you can shop, much more affordable than convenience stores – just search for a supermarket. I think it's called Ashashi?

If shopping convenience isn't a top priority, I highly recommend staying at the ANA Crowne Plaza Hotel. It's right next to Shin-Kobe Station, just one subway stop from Sannomiya Station. The rooms offer unbeatable panoramic views of Kobe, and the Nunobiki Herb Garden ropeway station is right nearby. Kitano Ijinkan is also a short walk away, and it's downhill so it's not tiring. Arima Onsen is only 30 minutes away too. Plus, there's a large supermarket downstairs that's open until 11 PM, making it easy to stock up on supplies. The value for money is incredibly high. I'll definitely be staying here again.

Extremely disappointed. The onsen (hot spring) was tiny, and the steps inside were uncomfortably high. They also offered very few amenities. For dinner, as a small woman, I only felt about 80% full, and there were very few extra items available to order. Apart from the front desk staff, most employees only spoke Japanese, which made communication a bit difficult, but everyone was very friendly. The pillows and blankets were incredibly uncomfortable. I tried all three in the closet, and they were still bad; I even woke up with a stiff neck. The blanket was incredibly thick, and I woke up in a sweat in the middle of the night. The most ridiculous thing was that construction started outside at 8:30 AM... I can't believe a resort onsen hotel can't escape the noise. The hotel seems to be the furthest one in the area. I walked there, and thankfully the weather was good and the scenery along the way was nice. The shuttle bus is too small; after checking out at 10 AM, I had to wait until the 10:40 AM service. But it's too far to walk, so I had to take it anyway...

It took me a while to write this review, but I still have wonderful memories of my Kobe trip, all thanks to this hotel! 1️⃣ Excellent Location: Super close to the airport limousine bus drop-off point, with a Lawson convenience store downstairs, three supermarkets nearby (Aeon, Ikari), walking distance to major shopping malls, and a subway station right across the street… Simply unbeatable! I was particularly satisfied with the airport bus aspect, so let me elaborate a little: After taking the [Kansai Airport Bus] to [Sannomiya Station Kobe], cross the road twice (as shown in Figure 1 and Figure 2). Once you see the [Lawson convenience store], walk four or five steps down the small alley beside it, and you'll see a sign (as shown in Figure 3) for the hotel. I've borrowed the route map from the hotel's official website and added some notes, hoping it helps~ (P.S. The bus drop-off point cannot be used for return trips to Kansai Airport! If you want to take a bus from Kobe back to Kansai Airport, the boarding point is at the [Airport Bus Ticket Kiosk 空港リムジンバス券売機] [〒650-0021 兵庫県神戸市中央区三宮町１丁目１０−10]. It's actually a bit of a distance to get there, so a taxi is recommended. It cost me about 50 RMB). 2️⃣ Service and Details: The staff were very polite. The lobby offered skincare and sun protection products, as well as a wide variety of tea bags! (Rooibos tea, Earl Grey, honey black tea, apple tea, chamomile, Darjeeling…) A delightful surprise for tea lovers! Every flavor was excellent! 3️⃣ Room and Eco-friendly Concept: The room had enough space for luggage, and the bedding was very comfortable. While I could see the railway from the window, there was absolutely no noise. Also, since it's an eco-friendly hotel, no bottled water is provided. However, there are cups in the room (not to be taken away) and water dispensers in the hallway for guests to get free hot and cold water.

The hotel is located right next to the newly opened shopping street, very close to Hankyu Hanshin train station. I saw some reviews mentioning it's a bit far from the subway station. The room, although small, was well-equipped and very good.