Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 9, 2026|Superior King Room
JiewphuiWe recently stayed at Crockfords Genting and had an absolutely wonderful experience from start to finish. As the premier hotel at Genting Highlands, it truly lives up to its reputation.
🏨 Accommodation
Our room was spacious, beautifully designed, and spotlessly clean. The bedding was incredibly comfortable, and the view over the highlands was stunning. Everything felt premium — from the modern amenities to the thoughtful little touches that made our stay extra special.
👨💼 Service
Service was outstanding across the board. Every staff member we met — from the concierge and front desk to housekeeping and restaurant teams — was polite, attentive, and genuinely eager to help. Special thanks to the concierge team who assisted us with arrangements and recommendations with a warm smile.
📍 Location & Convenience
Perfectly connected to SkyAvenue, casinos, and attractions via covered walkways — so easy to get around, even in rain. Yet it remains quiet and private, a true luxury escape above the bustle.
🍽️ Dining & Facilities
The facilities are world-class — elegant lobby, relaxing spa, and excellent dining options right within the hotel. Breakfast was high-quality with plenty of variety, and service there was equally attentive.
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Price per night from:US$ 324
Posted on Aug 16, 2026|Family Suite
HuyutangdebabaA really great hotel! I forgot my deposit when checking out, and the front desk staff actually ran out of the hotel to return it to me. The hotel is very welcoming, the pool is excellent, the room is great, and the breakfast is good. The location is also nice, with lots of good food nearby. Every day in Malaysia was a happy one.
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Price per night from:US$ 64
Posted on Sep 13, 2026|Superior Deluxe Room
Bubblecat1232Room quite good after refurbished. The hotel has kindly given me 26th floor with nice golf view. The staffs at Ayu Awana was polite
& friendly. I wanted to try the Lodge but it was closed for private events. I went for a walk along the golf course. Had a good morning exercise & ordered hot mocha & cheesecake after the walk. Cheesecake taste need some improvement I guess, overall a good stay for me.
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Price per night from:US$ 50
Posted on Aug 31, 2026|Executive Two Bedroom Suite
JoeyfnlimMy stay here was excellent. The hotel's overall environment was comfortable, the room was clean and tidy, and the facilities were complete, making for a very pleasant stay. The hotel's location is also very convenient, making it easy to get around and dine nearby.
The staff's service attitude was great, and the overall check-in process was smooth. The room's cleanliness and comfort were satisfying. This is definitely a hotel worth recommending.
I will certainly consider staying here again if I have the chance in the future! ✨
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Price per night from:US$ 19
Posted on Sep 16, 2025
Anonymous User
I booked 3d2n for family events, and the place was fully booked as it was school holiday and PH at the same time.
Service staff were really nice and friendly, we felt immediately welcomed upon checked-in. The deposit has to be paid in cash ONLY upon check-in, so make sure you have some cash ready in your wallet. They provide buggy service to the hotel room, however many were broken so there’s only one operating so waiting time is prolonged but manageable. My kids love riding the buggy so that is also an attraction by itself.
It’s cheaper to buy breakfast on Trip apps than at the receptionist. The location is very remote and food delivery apps will not deliver here. There’s also no lunch and dinner service available unless you book way ahead before coming. So for lunch and dinner time we have to go out, it has become very inconvenient as we planned to stay longer inside and enjoyed the facility than eating outside.
The overall facilities are nice, it is a very spacious place where we could conduct a lot of activities for the kids, from swimming to badminton to indoor games and not to mention hike in the morning - mind you the hiking is not-beginner-level.
However there are some challenges we faced during our stay. One of the rooms that we booked has water issue, at night the water just stopped flowing. And on the second night, there is an unfortunate power outage caused by faulty electrical equipment that resulted to about 6 hours of blackout in few rooms and also the clubhouse. It is understandable and commendable that they tried to fix the issue a quick as they can, and service staff on the ground handled the communication well by keeping us updated with the repair progress, and even accommodate us as best they could. However it is still very unpleasant experience to stay in the dark and also our program has to be cancelled due to this unfortunate event.
Overall the kids enjoyed their stay here. And the staff are also very helpful. With the price we pay it is worth the stay and hope this place can improve further, especially when handling full house booking during peak season.
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Price per night from:US$ 29
Posted on Jun 2, 2026
Faz MhmdI recently stayed at Hotel Seri Malaysia Genting Highlands for one night. The hotel has a rather dated appearance, and many aspects of the room, including the bed, wardrobe, and furnishings, seem unchanged for many years. While the room was spacious, the overall condition could benefit from refurbishment.
The room itself was reasonably clean, but the bathroom was less impressive. There were visible signs of mould and some dirt buildup, particularly in certain areas of the toilet.
One of the biggest drawbacks of my stay was the noise level. The hotel is located close to the main road at Gohtong Jaya, and traffic noise could be heard clearly throughout the night. As a result, I found it difficult to get a deep and restful sleep.
Overall, the hotel may be suitable for a short one-night stay if you’re simply looking for a place to rest before heading to Genting Highlands. However, for a stay of two or three nights, I would probably consider other options, especially if sleep quality and comfort are important to you.
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Price per night from:US$ 20
Posted on Aug 16, 2026|Deluxe Room
Guest User
First, i find the naming of all the hotels confusing. Genting should just have unique names for their hotels rather than Highlands hotel - formerly known as Resorts Hotel. Then they have RW hotel formerly known as something else, Sky world hotel, Resorts World. Don't repeat the words Resort, World, Highland and make them unique.
There is nothing seriously wrong except for the price. For its price, I expected the hotel to be much better. The rooms are rather jaded to be frank. I mean the price of Resorts world is about a fifth of what I paid for Highlands hotel - makes me really wonder what I am getting foe such a premium price.
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Price per night from:US$ 110
Posted on Aug 10, 2026|Deluxe Twin Room
monster750jpBoh tea is available. Tourist tax can be paid by credit card. There are three towers, and the restaurants are excellent. There's also a hot spring (swimsuit required). Hard Rock Cafe is in the adjacent tower. The convenience stores are also well-stocked. It's best to book the shuttle bus in advance. Grab (ride-hailing service) is also available.
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Price per night from:US$ 33
Posted on Sep 12, 2026|Standard Room
Guest UserStayed at First World Hotel, the Guinness World Record largest hotel in the world with 7351 rooms. The colourful building is iconic. Perfect location right in the heart of Genting Highlands, directly connected to SkyAvenue mall, indoor theme park, restaurants and casino. The mountain air is cool and pleasant. Self check-in kiosks work smoothly. Rooms are clean and great value. Highly recommended for anyone visiting Genting.
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Price per night from:US$ 26
Posted on Nov 3, 2025|Deluxe Studio
EnchanteLilla Resort Janda Baik is a peaceful and refreshing getaway, perfect for anyone looking to escape the busy city. The resort is surrounded by nature, with clean and spacious rooms that feel cozy and well-maintained. The environment is quiet, relaxing, and suitable for families, couples, or small groups.
The staff are friendly and helpful, and the overall atmosphere is calm and enjoyable. However, because the resort is close to nature, ants can sometimes appear in the rooms and even get into the beds and toilets. It’s recommended to bring some insect repellents just in case.
Overall, it’s still a pleasant stay with good service and a beautiful natural setting—great for a peaceful break if you don’t mind a bit of nature coming indoors.
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Price per night from:US$ 28