"Worst experience ever. The place is far from clean and no attention to detail from the room services. Reality is far from the pictures uploaded by the owner. Breakfast was mediocre and food is very oily. The breakfast restaurant was giving a bad smell."

"Nice location with convenient store around, Family Mart, Watson, DIY 👍 and good durian"

"My stay was thoroughly enjoyable. I was warmly welcomed by two exceptionally friendly receptionists, Yana and her colleague, whose hospitality immediately made me feel at home. They went above and beyond by offering insightful recommendations on places to explore and even provided me with a printed map, making it effortless to plan my outings. The hotel was immaculate, and every area was impeccably maintained, reflecting the staff’s attention to detail. Overall, it was a delightful and seamless experience, and I left thoroughly impressed with the outstanding service and welcoming atmosphere."

"The hotel room and the view. The facilities were awesome. The service was tip-top. Overall, enjoyed the stay...return visit on the cards."

"Place is quite small. Price is above average. Overall not bad"

"Everything seems alright, room are spacious, only concern was the noise outside and next day, sounds proof wasn't good"

"Bringing elderly with me and requested for tower 1 but in the end get tower 3, need to walk quite far to reach the main lobby"

"Amazing resort in the mountain :) Great if you want to escape from the city ✌️✌️✌️ Cooling and really deep in the forest. Will definitely come back again!"

"My husband suggested this place for our 33rd marriage anniversary and I'm thankful that we came for our 4 nights stay here! We stayed at the Deluxe King Room. Firstly the immediate response with an official/personal email from the GM Mr Tony Teh acknowledging our booking and asking if we needed anything - this is exceptional and personal which gives us such warm feelings even before we started our stay! We forgot to notify in advance about our anniversary, yet upon check in, Mr Hykal who attended to us assured us that he would check about the matter. And just happened Ms Lynn who is the Public Relations in charge was at the Front Office received what I shared and she purposely made a special effort in making the special arrangements upon seeing my email reply to their GM. We chose the Sky Cafe to have our anniversary dinner - The special decorations done in the room (as a surprise to my husband) and the special table set-up for our dinner with a special discount for our anniversary dinner. On top of it the Chef Mr Phyo personally blessed us with his special-bake chocolate cake! The GM personally came up to the Sky Cafe to meet with us, such warmth and kindness! Upon arrival as we were lazy to go out, we ordered room service and the nasi goreng was super yummy! The daily breakfast is amazing - food is delicious (had the chance to chat with the Chef Shahrul), with different spreads throughout our four days. All the staff in the Breakfast place are exceptionally friendly, polite, helpful and always with smiles! These are the personnel that I managed to get their names - At the Front Office, Mr Hykal and Mr Sharul were the first who attended to us with the rest who were very helpful to our enquiries as well: Sofy, Najwa & Syirah. A special shout-out to the Housekeeping team under the leadership of Mr Hafis - who did such a great job in making such special decorations in the room! The Sky Cafe Team who served us during our anniversary dinner - Mr Azrael, Ms Fazlin and Chef Mr Phyo. And the Restaurant great team inside the kitchen and outside the restaurant area under the Manager (I can't recall his name) who were very attentive! Ohh, the night views of Genting Hilltop from the Rooftop Pool area - superb! Mr Tony Teh, you have a great asset - your Team is amazing! Thank you for making our 33rd anniversary a memorable one, and we are already considering coming back again!"