To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities6.8
Service7.6
Cleanliness7.6
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All reviews(71)
Positive reviews(65)
Reviews with photos/video(14)
Close to beach(17)
Great service(14)
Awesome stay(13)
Nice sea view(13)
Convenient location(8)
Lift was OK(7)
Negative reviews(6)
mark
Standard Double Room
Stayed in Jul 2025
Solo traveller
4 review
10/10
Outstanding
Posted on Sep 1, 2025
Great location for town centre on seafront very clean good breakfast pleasant staff
sheng_uk
Standard King Room
Stayed in Jul 2025
Couple
5 review
6.5/10
Posted on Aug 16, 2025
The worst night I ever had in a hotel. I didn't get a good sleep. The air-conditioning is not working. Though they provided an electric fan in the room it's still not enough to sleep comfortably as it's too hot.
Oi Kuen
Premium Double Room
Stayed in Jul 2025
Family
10 review
3.5/10
Posted on Aug 23, 2025
1. I booked a room for 1 adult & 2 kids through trip.com unfortunately hotel wrongly reserved a room for 2 adults; spent much time to change room during checked in period;
2. I fully paid the fees online, but shown not yet settled in your system, spent much time to clarify the settlement status;
3. I called to reception to further check if any free breakfasts for my 2 kids including aged 13 before booking, the receptionist confirmed free breakfasts for my 2 kids even one adult, unfortunately when we checked in, the receptionist told me the kid over aged 13 not allowed to have free breakfast, the receptionist still gave us free breakfast for aged 13 ultimately
4. When I called to receptionist to check how much I should pay for parking fee before booking, the receptionist told me that £20 per day after discount £5 if I joined IHG membership, unfortunately when we checked in, the receptionist told me that I could not get any discount as I booked the hotel through agent trip.com!
5. Both the lifts were on and off out of order during we stayed from 11-13 Aug, we needed to moved our luggage’s back and forth from 5th floor to ground! What happened to us such a bad experience!
Bimal Kalyani
Double Room with Sofa Bed
Stayed in May 2025
Family
5 review
7.0/10
Posted on Jun 28, 2025
Check in time 4.00 pm ...ling waiting though rooms are ready they dont give ....and check out time 12.00 ..if check out 13.00 they want to charge 10 pound extra .
So its our 4 hours waste .first time in whole world i see like this check in 4.00 pm
Rahul
Standard King Room
Stayed in Apr 2025
Travelling with friends
5 review
7.5/10
Posted on May 5, 2025
Very expensive for a property having basic amenities, however the location is convenient which justifies the price
Guest User
Standard Double Room Side Sea View
Stayed in Apr 2025
Couple
1 review
3.5/10
Posted on May 4, 2025
No water bottles, toothbrush or toothpaste.
Rude receptionist.
Different view from the one advertised.
Lift doesn’t work
Guest User
Premium King Room with Balcony
Stayed in Mar 2025
Family
4 review
10/10
Outstanding
Posted on May 5, 2025
Great location, good-sized room. Room service was good but can be improved.
Izeokhai
Standard King Room
Stayed in Aug 2024
Solo traveller
1 review
7.0/10
Posted on Sep 13, 2024
Overall it was good. Hotel is showing its age
Guest User
Premium King Room with Balcony
Stayed in Sep 2024
Couple
11 review
8.5/10
Very Good
Posted on Oct 19, 2024
Room was BIG! An old hotel with very good service, fair enough , price is fair , will back again
Md Mominul
Standard King Room
Stayed in Jul 2024
Family
1 review
9.5/10
Amazing
Posted on Aug 27, 2024
Hotel was nice and the staff was humble. Only there lift facilities was poor. I was so much satisfied about their reception service.
1219725208
Premium King Room with Balcony
Stayed in Feb 2024
Family
37 review
10/10
Outstanding
Posted on Apr 1, 2024
Amazing stay
Hotel with car parking
We will book again for our next trip!!
Yogesh Kalia
Premium Double Room with Sofa Bed
Stayed in May 2024
Business traveller
29 review
8.5/10
Very Good
Posted on Jun 5, 2024
Location is quite good, there is parking available right next to hotel (paid), b.fast was quite good.
Queenie
Premium Double Room with Sofa Bed
Stayed in Jul 2024
Family
24 review
7.5/10
Posted on Sep 6, 2024
The hotel is a little bit aged. Service is good and room size is reasonable.
Guest User
Standard Twin Room
Stayed in Jun 2024
Family
6 review
8.0/10
Very Good
Posted on Jul 12, 2024
Good location and friendly front desk staff, disappointed on room aircond down
Handsome Tony
Premium Two Double Room
Stayed in Jul 2024
Family
5 review
10/10
Outstanding
Posted on Aug 16, 2024
Good services, unexpected free minibar, welcome chip, good breakfast