NH Brussels Stephanie Reviews

The room is quite clean, but it is very noisy at night as it faces the street! Hygiene: Clean Facilities: Two beds Environment: Normal Service: Normal Ahh ...

The hotel is in the city center, close to the subway station, and there are many delicious restaurants around. The breakfast is really rich. The room is big and the guy at the front desk is very enthusiastic. I will consider this hotel again next time I go on a business trip.

The location is average and the facilities are a bit old. The service is good.

Very good, good stay and great welcome from the receptionist. We will come back with pleasure.

The price/performance ratio is quite high, and the front desk is also very nice. However, the street outside is a bit noisy at night.

Good value for money, will continue to consider it!

good, very good

Very close to tourist attractions

Very good services. Nice and spacious room. The hotel is at walking distance from the center of Brussels. Highly recommended

We had a great time with NH in Geneva , that is why we think NH Stephanie would be the same but … No . The only great side is the location , other than that everything are very poor . Bathroom are stain , broken sink , bathtub is yellow . Empty fridge with no temperature . Worst thing is the Kettle !!! Smelly and dirty with some kind of moles inside which is unacceptable , i rang the reception twice for an exchange , he said ok but disappear like dont even care . We wont be back !

Hard bed, bad pillows, tiny bathroom. Not a 4 star hotel

Well maintained and lovely hotel. Staff is very friendly. Plants in the lobby are beautiful. Thank you for making my ahort stay pleasant.

There is some street noise (mostly boisterous pedestrians at night/early morning) audible from rooms. I'm not sure if thicker glass could block out. This was the only drawback in an otherwise very pleasant stay. We would return and recommend to others.

Been to this hotel many times before in last 20 year's. From the moment we tried to check in the guy on reception although very polite tried to charge us again for our already pre paid room. Dispite me showing him the booking confirmation which clearly said "paid" he just kept say it wasn't and that although ********** says its paid he hasn't taken payment yet! 10 minutes later we was still going backwards and forwards showed him the bank transaction that had been paid from online banking. Eventually he looked at the correct booking to discover it was indeed paid! Waste of time. I had already requested a top floor room as previously had many times as we booked the best room type. Get told we was in a superior room which we clearly wasn't. Had requested tea and milk in the room as we don't drink coffee but nothing although like the payment he did spot this afterwards. Only 1 of the 2 lifts working and had been out of order for over a month. No tv remote. Room on 2nd floor And to top it all the maid lets herself in to cop an eye full in the morning! Not worth the money is the truth.