The staff was friendly and helpful and everything was clean. The room was not stocked like I would expect. We had to ask for toilet paper(there was less than half a roll at the start of our stay), there were no blankets for the pull out bed. Either the rooms are showing their age or lack of upkeep. The TV was not functional, the closet doors were barely holding on and the key card would take numerous swipes to work each time. It is pet friendly so you also get all of the carpet stains that come with that.