To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.2
Service9.1
Cleanliness9.6
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All reviews(40)
Positive reviews(39)
Reviews with photos/video(14)
Awesome stay(14)
Clean and tidy(11)
Awesome amenities(8)
Awesome rooms(7)
Easy to get around(6)
Friendly staff(6)
Convenient location(6)
Convenient parking(5)
Negative reviews(1)
Valenciano
Traditional Two Queen Room
Stayed in Oct 2024
Family
2 review
10.0/10
Outstanding
Posted on Nov 14, 2024
Will definitely go back for summer in Banff and would love to stay here. The manager, Gary, was very supportive with our concern.
SalahHager
Traditional King Room
Stayed in Sep 2024
Family
7 review
10.0/10
Outstanding
Posted on Oct 22, 2024
Nice stay clean water park amazing warm water affordable price snacks beside pool
DannyTheBest
Traditional Two Queen Room
Stayed in Sep 2024
Family
39 review
10.0/10
Outstanding
Posted on Oct 16, 2024
Amazing thank you for the invite to me and you are very welcome to
Radzz
Traditional Two Queen Room
Stayed in Aug 2024
Solo travellers
7 review
10.0/10
Outstanding
Posted on Sep 20, 2024
Great place, free parking, easy checking
Guest User
Traditional King Room
Stayed in Jan 2025
Solo travellers
17 review
10.0/10
Outstanding
Posted on Feb 26, 2025
Excellent place. Great restuarant and staff. Super clean and comfortable.
Guest User
Traditional King Room
Stayed in Sep 2024
Couples
1 review
10.0/10
Outstanding
Posted on Oct 7, 2024
We stayed just one night, but we were very pleased with everything. Location is very convenient to everywhere. The staff was very friendly and very eager to help. Everywhere we walked to in the hotel it was very clean, and we'll maintained. We ate dinner and in the morning breakfast both were very satisfying.
I definitely recommend this hotel.
Thanks to everyone.
tenuunen
Traditional King Room
Stayed in Jan 2025
Travel with friends
5 review
7.0/10
Posted on Feb 22, 2025
it was clean, but not good enough for Sheraton
CT
Traditional King Room
Stayed in Oct 2024
Couples
19 review
7.5/10
Posted on Nov 4, 2024
Overall, it is better than average.
Guest User
Traditional Two Queen Room
Stayed in Oct 2024
Family
3 review
4.0/10
Posted on Dec 27, 2024
Ok, but not including breakfast,
amanda Ashley 11
Queen Room
Stayed in May 2024
Family
7 review
10.0/10
Outstanding
Posted on Jun 2, 2024
Beautiful waterpark fast and easy check-in very nice place
Vlasov
Stayed in Jun 2023
Family
4 review
9.0/10
Great
Posted on Oct 18, 2023
Stayed for a second time, really enjoyed our stay! The swimming pool and water park is an extra bonus!
Guest User
Traditional Two Queen Room
Stayed in May 2024
Family
5 review
10.0/10
Outstanding
Posted on Sep 3, 2024
Loved my stay here.
Guest User
Traditional Two Queen Room
Stayed in Feb 2023
Business travellers
1 review
10.0/10
Outstanding
Posted on Mar 18, 2023
Great stay, very clean, front desk staff very efficient and friendly. Hot tub not working. Quite disappointed as we chose this hotel to access the pool and hot tub. Otherwise all good!
Guest User
Traditional King Room
Stayed in Jul 2022
Business travellers
19 review
6.5/10
Posted on Sep 2, 2022
Sticky smell in 3 bedrooms my colleges and I booked
Songzimaodou
Traditional Two Queen Room
Stayed in Apr 2025
Family
6 review
8.0/10
Very Good
Posted on May 22, 2025
For self-driving tours, choose a hotel outside the city center. It is about 15 minutes away from the airport by car. It is also very convenient to drive to the city center. Parking in the city center is charged. This hotel is suitable for self-driving tourists. The parking lot is on the ground, with many parking spaces and free parking. Others are as described on Ctrip.com