We arrived at check in and were given a muffled story about systems being down but they were being worked on, so not able to access the main door of the annex building, we asked were there no rooms in the main building so we could be free to come and go as we pleased, we were told no the hotel was fully booked but people were still checking in over 2 hours after us. This problem was not remedied the whole weekend, asking to be let in like children at night but the main door was jammed open for 2 days with a paint tin, everybody’s belongings inside!!!! The room was not clean, bags under the bed and mould along the bath. We have photos of all of this. We were so disappointed, we have stayed in various premier inns including Glasgow George Square on several occasions this year and there is no comparison regarding staff, facilities or cleanliness.