Enigmatic Hotel Experience
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1 night
1 room, 2 adults, 0 children
All properties in Cancun
Enigmatic Hotel Experience
Calle Mero #16, SM 03, Mz 02 Lote 15, Cancun, Quintana Roo 77500, Mexico
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Highlights
Excellent service
Sparkling clean
Delicious breakfast
Ideal location
Free parkingShow more
Amenities
Outdoor swimming pool
Diving
Snorkeling
Spa
Massage Room
ParkingFree
24-Hour Front Desk
Luggage Storage
All amenities
Property Description
With a stay at Enigmatic Hotel Experience, you'll be centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. This spa hotel is 8.6 mi (13.9 km) from La Isla Shopping Mall and 4.8 mi (7.7 km) from Langosta Beach.
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8.6/10
Cleanliness8.6
Amenities8.6
Location8.6
Service8.6
All 28 reviews
Surroundings
Airport: Cancun International Airport
(18.4km)
Landmarks: House Legal Culture Cancun
(130m)
Landmarks: Centro de Cancún
(260m)
Landmarks: Avenida Tulum
(340m)
Landmarks: Parque de las Palapas
(490m)
Landmarks: Fuente del Ceviche
(610m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
19
Signature Double Room
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Towels
Bedding: Blanket or quilt
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4
Standard Room
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
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9
Deluxe Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Cable channels
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Guest Reviews
8.6/10
Very Good
28 reviews
- Cleanliness8.6
- Amenities8.6
- Location8.6
- Service8.6
Average for similar properties in Cancun
Review summary
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Room Quality: Rooms are consistently described as spacious, clean, and well-equipped with comfortable beds. Many guests highlight the modern, stylish decor and the availability of amenities like kitchens for self-catering.(based on 3 reviews)
Guest User
September 10, 2025
Excellent room, seemed to have been upgraded to a bigger one which was lovely! Great location for the ADO bus terminal! Bed very comfortable and pool area nice! Very quiet area too!
Guest User
October 13, 2025
Il soggiorno è stato magnifico. Dopo in primo problema con la camera, subito il ragazzo alla recepcion ha risolto dandoci disponibilità, cortesia ed un effettiva soluzione.
L’ambiente è stupendo, molto curato e la piscina un incanto. C’è anche un ristorante che non abbiamo peró provato. Super consigliato ed ottima anche la posizione in centro a cancun
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fanwa2000hk
September 29, 2025
在市中心区的豪它民宿，房间都有各字，很雅置，泳池，酒吧都是隐秘的设计，兩層装修了十多間房，私宅原本是大别墅改修！
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caroldelf
May 16, 2025
This hotel is just perfect! Its vibe is unique, I think it goes beyond being a hotel. The pool looks like a cenote, the kitchen is big enough to cook in and the room is spacious and comfortable. Everything is very clean and organized. I had a wonderful time. I recommend it to anyone who wants to relax. Excellent for couples as it's a very charming place. I was able to enjoy the delicious bars and restaurants on Av. Nader close to the hotel, go to the beaches 15 minutes away by bus or uber and use the hotel's vintage bicycles to explore the center of Cancún. Enigmatic has several free activities for guests and I loved taking part in them, especially the guacamole lesson!
Excursion59131630884
March 1, 2025
Great space to have great mexican food and the staff are amazing! I've come back to the enigmatic hotel multiple times, not only for the hotel, but specifically for this restaurant Los Compadres! 10/10 This is my favourite hotel in downtown Cancun!
Guest User
July 19, 2025
Nice and clean place to spent your vacay, very organized and the people working are friendly, recommend hundred percent
Sean
July 2, 2025
Great location downtown with amazing staff. Most of the amenities you could want are onsite including masseuse, bar, and restaurant. Anything else is a short walk, Uber, DiDi or taxi ride away. The rooms are super clean as well.
DeLainey
June 18, 2025
Beautiful, aesthetic room, not too comfy of a mattress but like any hotel honestly. They have the looks down, it really all does look like the photos, but the people are rude. Employees never were happy and didn’t
want to actually work.
Services & Amenities
Most popular amenities
Outdoor swimming pool
Diving
Off-site
Snorkeling
Off-site
Spa
Additional charge
Massage Room
Parking
Free
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Car Rental
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Parking
Free
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Front desk services
24-Hour Front Desk
Concierge Service
Luggage Storage
Tour/Ticket Service
Languages spoken
English
Spanish
Food & drink
Bar
Health & wellness
Massage Room
Spa
Additional charge
Turkish Bath/ Hammam
Diving
Off-site
Snorkeling
Off-site
Public areas
Barbecue
No Smoking in Public Areas
Garden
Smoking Area
Water Purifier
ATM
Business services
Coworking Spaces
Safety & security
First-Aid Kit
Smoke Detector
CCTV In Public Areas
Fire Extinguisher
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 01:00–12:00
Front desk hours: 24/7
Child policies
Children are not permitted to stay at this property
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
Opening hours[Mon - Sun] 08:00-11:00 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MXN$368.89 (approx. AU$ 30.37) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Age Requirements
The main guest checking in must be at least 18 years old
Property Description
- Number of Rooms: 18
Phone:+52-9982175315
With a stay at Enigmatic Hotel Experience, you'll be centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. This spa hotel is 8.6 mi (13.9 km) from La Isla Shopping Mall and 4.8 mi (7.7 km) from Langosta Beach.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.
At Enigmatic Hotel Experience, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, a 24-hour front desk, and luggage storage.
Make yourself at home in one of the 13 individually decorated guestrooms. Bathrooms with showers are provided. Conveniences include complimentary bottled water, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.
At Enigmatic Hotel Experience, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, a 24-hour front desk, and luggage storage.
Make yourself at home in one of the 13 individually decorated guestrooms. Bathrooms with showers are provided. Conveniences include complimentary bottled water, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Enigmatic Hotel Experience?
The cancellation policy for Enigmatic Hotel Experience varies depending on the type of room and booking conditions.What is the cancellation policy for Enigmatic Hotel Experience?
How much does it cost at Enigmatic Hotel Experience?
Prices at Enigmatic Hotel Experience change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost at Enigmatic Hotel Experience?
What are Enigmatic Hotel Experience nearby landmarks?
Nearby attractions to Enigmatic Hotel Experience include House Legal Culture Cancun, only 130m from your search (straight-line distance) away.What are Enigmatic Hotel Experience nearby landmarks?
Does Enigmatic Hotel Experience provide a pool?
Yes, Enigmatic Hotel Experience has a swimming pool for guests.Does Enigmatic Hotel Experience provide a pool?
What amenities or services does Enigmatic Hotel Experience offer?
Enigmatic Hotel Experience has amenities including Shuttle Bus Service.What amenities or services does Enigmatic Hotel Experience offer?
What are check-in & check-out time at Enigmatic Hotel Experience?
Check-in at Enigmatic Hotel Experience starts from 15:00-24:00, and the standard check-out time is by 12:00.What are check-in & check-out time at Enigmatic Hotel Experience?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 18.35KM |
| Average Price From | AUD279 |
| Hotel Star Rating | 3 |