Beach Palace Family Resort & Spa - All Inclusive
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Beach Palace Family Resort & Spa - All Inclusive

No. 4 of Scenic Hotels in Cancun
Blvd. Kukulcan, El Rey, Zona Hotelera, Cancun, Quintana Roo 77500, Mexico
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Highlights
Great views
Ideal location
Airport pick-up available
Lots to do
Delicious breakfast
Amenities
Golf Course
Outdoor swimming pool
Beach Volleyball
Diving
Snorkeling
Sauna
Spa
Massage Room
All amenities
Property Description
With a stay at Beach Palace - All Inclusive in Cancun (Zona Hotelera), you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7 minutes by foot from La Isla Shopping Mall. This all-inclusive property is 1.7 mi (2.7 km) from Cancun Convention Center and 1.9 mi (3.1 km) from Gaviota Azul Beach.
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8.4/10
Very Good
All employees are very kind. Also, the foods are good.
All 104 reviews
Surroundings
Airport: Cancun International Airport
(21.7km)
Landmarks: Scorpion’s Temple
(290m)
Landmarks: Louis Tussaud's Museo de Cera Playa del Carmen
(380m)
Landmarks: Yamil Lu'um
(440m)
Landmarks: Columbus The Romantic Dinner Cruise
(460m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

3

Superior Family Deluxe

Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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2

Superior Deluxe Room - Lagoon View

2 Double bed or 1 King bed
39.7m² | Floor: 4-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Doorbell and phone alerts
Room Details
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3

Two Bedroom Presidential Suite

Bedroom 1:2 Double bed ● Bedroom 2:1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
TV
Jacuzzi
Wi-Fi in room
Room Details
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Superior Deluxe Lagoon View-Kids & Teens Free

2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Doorbell and phone alerts
Room Details
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3

Superior Deluxe Room - Ocean View

2 Double bed or 1 King bed
41m² | Floor: 1-12
Has window
Free Wi-Fi
Non-smoking
Refrigerator
LCD TV
Wi-Fi in room
Room Details
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1

Superior Honeymoon Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
LCD TV
Wi-Fi in room
Room Details
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1

Superior Governor Suite

Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
LCD TV
Wi-Fi in room
Room Details
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Guest Reviews

8.4/10
Very Good
104 reviews
  • Cleanliness8.4
  • Amenities8.3
  • Location8.3
  • Service8.5
Average for similar properties in Cancun
Most Mentioned
Review summary
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Service Quality: Many users praised the staff for their friendliness, professionalism, and attentiveness. Room service was highlighted as a standout feature.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 15, 2025
All employees are very kind. Also, the foods are good.
M‍5‍5‍6‍9‍1‍1‍*‍*‍*‍*
August 7, 2025
酒店總體感覺不錯,就是舊點,位置很好,能走路去Shopping Mall,公交站就在酒店門口。酒店服務很好,工作人員態度好,吃的也不錯。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 18, 2024
호텔 직원들도 친절하고 음식들도 전반적으로 다 맛있었어요. 라군 뷰도 나름 이쁘고 확 트여 있어 좋았구요. 프라이빗 바다도 파도는 좀 쎄지만 아이들과 즐겁게 놀 수 있었답니다.
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
June 15, 2024
酒店整體有點舊但設施齊全
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S‍a‍b‍r‍i‍n‍a
August 11, 2025
I enjoyed how respectful and caring the staff were. All of the meals were amazing 😍. The beds were super comfy. The activities and events at the resort were awesome,transportation access was on point. The tour to Isla mujeres was so much fun. The only thing that I didn't like was the doors to the rooms. They slammed very loud. Otherwise my experience was a 5 out of 5.
R‍o‍b‍e‍r‍t
August 9, 2025
I booked two (2) rooms at the Beach Palace and was happy with the rooms with the exception of the A/C which kept running which was fine, I just needed to redirect the fan. The issue I had was with downstairs, the salespeople booked me to go with my 5 children to Moon Palace for a day pass, when Moon Palace mentioned that all my children had to participate in a 90 minute presentation, I told them I'm sorry, but will have to return to Beach Palace. Lastly, the front desk, told us that we could check out late, but on check-out day, the manager had his employee pay $120 to cover the check out. I was shocked that they would ask an employee to cover a fee, never happened before. Don't think I will return.
M‍a‍r‍l‍e‍n‍e
August 3, 2025
First time at Beach Palace or any other Palace resort. Great experience. Traveled with 11 and 14 year old kids. They loved it. Love that everything is right there. No huge facility where you need to take golf carts to go to the beach or pool. Food was on par for all-inclusives— not award winning but something for everyone. Great room service 24/7. Speedy and great options. Staff were super friendly and attentive. Didn’t feel like I was constantly being pressured into tipping at every interaction. Staff were genuine and caring. Will definitely be going back.
E‍d‍m‍u‍n‍d‍o
July 29, 2025
We really had a good stay in this Hotel. Staff was great and service is A1 excellent! Food was also great tasting with a lot to choose from. The hotel itself is a little outdated but very clean! Would love to stay here again and their other Hotel chains! Seemed like a very good hotel company. Shout out to Angelo and Ferdina at breakfast buffet, as well as all the staff at Smoke house restaurant for great service. Thank you!

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
4 Restaurants
Children's Playground
Kids' Club
4 Restaurants
Restaurant 1
Style: Buffet
Tavola Restaurant
No additional info available
Tacos Restaurant
No additional info available
Carvao Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Transportation
Front desk services
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
CuisineFull English/Irish
StyleBuffet
AgeFee
Children 17 years old and under
Free
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 1923
  • Renovated: 2022
  • Number of Rooms: 325
Phone:+52-800-2629008
Email:info@thepalacecompany.com
With a stay at Beach Palace - All Inclusive in Cancun (Zona Hotelera), you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7 minutes by foot from La Isla Shopping Mall. This all-inclusive property is 1.7 mi (2.7 km) from Cancun Convention Center and 1.9 mi (3.1 km) from Gaviota Azul Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 3 hot tubs, and a waterslide. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy international cuisine at Tequila, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars. A complimentary full breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 287 guestrooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Frequently Asked Questions

What is the cancellation policy for Beach Palace Family Resort & Spa - All Inclusive?

The cancellation policy for Beach Palace Family Resort & Spa - All Inclusive varies depending on the type of room and booking conditions.

How much does it cost at Beach Palace Family Resort & Spa - All Inclusive?

Prices at Beach Palace Family Resort & Spa - All Inclusive change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

Does Beach Palace Family Resort & Spa - All Inclusive have airport transfer services?

Yes, Beach Palace Family Resort & Spa - All Inclusive offers airport transportation for guests. We recommend calling ahead to confirm availability and pricing.

What are Beach Palace Family Resort & Spa - All Inclusive nearby landmarks?

Nearby attractions to Beach Palace Family Resort & Spa - All Inclusive include Scorpion’s Temple, only 290m from your search (straight-line distance) away.

Does Beach Palace Family Resort & Spa - All Inclusive provide a pool?

Yes, Beach Palace Family Resort & Spa - All Inclusive has a swimming pool for guests.

What amenities or services does Beach Palace Family Resort & Spa - All Inclusive offer?

Beach Palace Family Resort & Spa - All Inclusive has amenities including Shuttle Bus Service.

Does Beach Palace Family Resort & Spa - All Inclusive have breakfast?

Yes, Beach Palace Family Resort & Spa - All Inclusive have the high-rated breakfast including: Full English/Irish.

What are check-in & check-out time at Beach Palace Family Resort & Spa - All Inclusive?

Check-in at Beach Palace Family Resort & Spa - All Inclusive starts from 15:00, and the standard check-out time is by 12:00.

Are pets welcome at Beach Palace Family Resort & Spa - All Inclusive?

No, pets are not welcome at Beach Palace Family Resort & Spa - All Inclusive.

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport21.68KM
Hotel Star Rating5