Secrets Mirabel Resort & Spa
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1 room, 2 adults, 0 children
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Secrets Mirabel Resort & Spa
Blvd. Kukulcan Km 19.5, Zona Hotelera, Cancun, Quintana Roo 77500, Mexico
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We Price Match







Amenities
Golf Course
Outdoor swimming pool
Exclusive Beach Area
Sauna
Spa
Massage Room
Fitness Room
Parking
All amenities
Property Description
At Now Emerald Cancun - All Inclusive, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the resort to ensure you stay connected during your visit. Discover the wonders of Cancun with ease by utilizing the services provided by taxi and car hire.For guests with their own vehicle, parking facilities are provided.Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes.At the resort, their ticket service can even assist you in booking tickets and securing reservations for leisure activities and adventures. At the resort, utilize the convenient dry cleaning service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations at Now Emerald Cancun - All Inclusive also include unique design elements like a balcony or terrace.A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement.In certain rooms, the resort offers visitors access to bottled water, a coffee or tea maker and mini bar. In the resort, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries, bathrobes and towels, ensuring a comfortable stay for guests. An additional advantage for guests is the executive lounge, which offers an outstandingly cozy and excellently furnished environment for relaxation. A delightful breakfast is the perfect way to begin your day, and at Now Emerald Cancun - All Inclusive, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at resort's bar can offer as much enjoyment as venturing out with your fellow travelers.At Now Emerald Cancun - All Inclusive, guests can take pleasure in the delightful recreational amenities provided for their entertainment.At the resort, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity. Conclude your days in complete tranquility by paying a visit to massage, spa and sauna for ultimate relaxation.At Now Emerald Cancun - All Inclusive, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At Now Emerald Cancun - All Inclusive, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear. At the resort fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
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7.5/10
Cleanliness7.4
Amenities7.4
Location7.5
Service7.5
All 41 reviews
Surroundings
Airport: Cancun International Airport
(17.5km)
Landmarks: Playa Ballenas
(150m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
2
Junior Suite Tropical View Balcony King
1 King bed
Has window
Non-smoking
Check Availability
2
Double Deluxe Lagoon View Balcony Double
2 Queen bed
Has window
Non-smoking
Check Availability
2
Suite Preferred Club Lagoon View Plunge Pool Terrace King
1 King bed
Has window
Non-smoking
Check Availability
2
Double Preferred Club Junior Suite Ocean Front Double
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Check Availability
1
Presidential Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Check Availability
2
Junior Suite Tropical View Balcony Double
Has window
Non-smoking
Check Availability
Preferred Club Junior Suite Ocean Front King
1 King bed
Has window
Non-smoking
Check Availability
1
Suite Preferred Club Premium Ocean Front Terrace King
1 King bed
Has window
Non-smoking
Check Availability
1
Suite Preferred Club Ocean Front Plunge Pool Terrace King
1 King bed
Has window
Non-smoking
Check Availability
1
Preferred Club Junior Suite Swim-Out King
1 King bed
Has window
Check Availability
2
Double Deluxe Lagoon View Balcony King
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Private entrance
Check Availability
2
Double Deluxe Ocean View Balcony Double
2 Queen bed
Has window
Check Availability
2
Double Deluxe Lagoon View King
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Private entrance
Check Availability
2
Junior Suite Deluxe Ocean View King
1 King bed
Has window
Non-smoking
Check Availability
2
Preferred Club Master Suite Plunge Pool Ocean Front
1 King bed
Has window
Non-smoking
Check Availability
1
Suite Preferred Club Ocean Front Terrace King
1 King bed
Has window
Non-smoking
Check Availability
1
Suite Preferred Club Governor Suite Ocean Front Plunge Pool
1 King bed
Has window
Non-smoking
Check Availability
2
Junior Suite Deluxe Ocean View Balcony King
1 King bed
Has window
Non-smoking
Check Availability
1
Suite Preferred Club Premium Ocean Front Plunge Pool Terrace King
1 King bed
Has window
Non-smoking
Check Availability
Hide Room Types
Guest Reviews
7.5/10
41 reviews
- Cleanliness7.4
- Amenities7.4
- Location7.5
- Service7.5
Average for similar properties in Cancun

Review summary
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Service Quality: The staff is often commended for their friendliness and attentiveness, contributing to a welcoming atmosphere. Guests appreciated the polite and helpful nature of the team, which enhanced their overall stay experience.(based on 1 review)
Guest User
January 24, 2023
It's a great place to spend your vacation at Cancun. The pools and beaches are amazing, and the service is immaculate. Highly recommend for a great price.
Guest User
January 31, 2025
Love the outstanding service provided by tge staff. I received close service from Tito, Yosmar, Patrick, Russell, Alex y Deborah. They made our stay feel sooo relax and we felt like MVP's thank you soo much!
Guest User
March 11, 2024
Spent a week at the Now Emerald Cancun in the beginning of June. We usually stay in the Riviera Maya area, but tried something new to hopefully get away from the sargassum. And in that regard, the resort was fine - little seaweed and a nice beach. But the resort itself was dated, services were inconsistent, and food was sub-par. Room: we were in a Preferred Club Premium with Plunge Pool room. We were on an upper floor with a nice view. Some people we spoke to said that the couple of thunderstorms we had in the evenings flooded their floor, so I would definitely not have liked to be on a lower level. The room was OK, although the only furniture other than the bed was an easy chair. It would have been nice to have either a second chair or a small sofa so that both my wife and I could have a place to sit other than one having to be on the bed. The privacy lock on the door didn't work, and when I put in a maintenance request to fix it, even though the app said the work was complete, it still didn't work. There is no safety chain or anything, so I was a bit leery of not having some sort of additional lock. There was a Nepresso style coffee maker in the room, which we thought would be great since we're both big coffee drinkers. But the machine barely worked, sometimes making a full double shot of espresso but other times only dribbling out a few drops of coffee and making a mess of leaked water on the tray under the machine. And housekeeping only brought coffee pods once during our week long stay - we had to ask for them most of the time. Housekeeping also was inconsistent about replacing towels, so we had to ask for more on a couple of occasions, and one day they didn't make up the bed. Pools - there is only a swim-up bar at the main pool. It has a waterfall that cascades over the entire length of the bar, so if that's operating, you can't really walk away from the bar with a drink easily. The swim-up bar is also separated from the surrounding pool such that you need to either hop up over the pool wall or get out and re-enter the bar pool area if you want to go there, which I found annoying. The adults only pool is 8 or 9 feet deep for about half of the pool area, which might be ok if you want to swim some laps for exercise, but which was mostly a waste since no one really used that part of the pool. Bar service at the pools was mostly good, although better at the main pool than the adults only. Food - probably the biggest area of concern at the Now Emerald. The buffet was typical of Cancun all inclusives, although somewhat small and with less selection than I had expected. The Italian restaurant was a complete fail, bringing us the wrong food, then not bringing the appetizers we ordered, then finally bring the correct entrees after a long wait. And it struck me that, for an Italian place, they really had no Italian entrees on the menu. We had once nice meal at the French restaurant, but it was only open one night out of the 7 we were there. We wa
Guest User
February 29, 2024
We arrive at what we thought at the least a 4 star rating hotel. It should not be rated but closed. The rooms are nasty, mold in the bathroom, floors crumbling, the seating stained. If you have hip trouble or minor trouble with lifting your leg, this is definitely a problem. You have to climb into the dirty tub to take a shower. The was a power outage at the hotel, not the town, just this hotel. I complained to the concierge with no resolution regarding the bathroom. Had to go to management twice regarding the staff racist attitude towards us.
Guest User
July 29, 2023
Overall the resort was very nice. The hotel is a little outdated but I didn’t have any major issues. I wasn’t sure if they were preparing for renovations like other Now resorts. The restaurants were also very good. I especially loved the Asian restaurant. The sunset views are spectacular! The restaurant is on the upper level with no fans or ventilation so it does get hot. But it did not prevent me from dining there several times! I loved the Mexican restaurant also! Excellent menu, great service and atmosphere! The French restaurant was very good as well! The entertainment was also very good! There was a fire show and Mexican Night featuring traditional songs and dances. I met wonderful people from all over the world and my fitness classes were popular and everyone seemed very easy going and accommodating.
Guest User
January 17, 2024
The facility is large. The buildings are old and need serious renovations. The room, lobby, restaurants, everything is outdated. The food at restaurants are mediocre. They have blue and black wristband and and regular customers wear blue band and these people are not allowed to enter certain restaurants that are specifically for the black wristband customers, which is really annoying. The coffee shop at the lobby area is for the black wristband so I was not allowed to buy any coffees. Nothing special about this place. The pool is large but just noisy with DJ all day long. If you need peaceful and quiet hotel, this is not the place to be. We were sent by our airline when our flight got canceled. No way we would not choose this place for our vacation.
Guest User
December 11, 2023
The resort needs a face lift and the food an upgrade.Thepeople were wonderful and the weather gorgeous. The drinks were plentiful but you had to ask for premium drinks like captain Morgan’s spiced rum
Guest User
June 7, 2023
The now entertainment and explorers club was amazing!! Maina and Jimena at the explorers club were fabulous. They helped with our grand kids every day. Lots of activities to keep the little ones busy.
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Outdoor swimming pool
Additional charge
Exclusive Beach Area
Sauna
Additional charge
Spa
Additional charge
Massage Room
Fitness Room
Parking
24-Hour Front Desk
Luggage Storage
Bar
Nightclub
Billiards Room
Table Tennis Room
Restaurant
Café
Taxi booking service
Car Rental
Currency Exchange
Meeting Room
Additional charge
Business Center
Secretarial Services
Babysitting Services
Additional charge
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Infinity pool
Pool with view
Heated pool
Parking
Parking is available On-site parking.
Parking
Valet Parking
Free
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Taxi booking service
Business services
Secretarial Services
Wedding Service
Meeting Room
Additional charge
Business Center
Front desk services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Front Desk Safe
Luggage Storage
Currency Exchange
Tour/Ticket Service
Languages spoken
English
Spanish
Food & drink
Snack Bar
Café
Bar
Room Service
Public areas
Shopping Mall
No Smoking in Public Areas
Smoking Area
Garden
ATM
Elevator
Health & wellness
Spa
Additional charge
Billiards Room
Table Tennis Room
Golf Course
Off-site
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Additional charge
Public Bath
Body Care
Yoga Session
Activities
Eco Tours
Exclusive Beach Area
Nightclub
Cleaning services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for children
Babysitting Services
Additional charge
Safety & security
Security Alarm
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children are not permitted to stay at this property
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineAmerican, Continental, Gluten-free, Vegetarian
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Number of Rooms: 482
Phone:+52-9988915000
At Now Emerald Cancun - All Inclusive, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the resort to ensure you stay connected during your visit. Discover the wonders of Cancun with ease by utilizing the services provided by taxi and car hire.For guests with their own vehicle, parking facilities are provided.Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes.At the resort, their ticket service can even assist you in booking tickets and securing reservations for leisure activities and adventures. At the resort, utilize the convenient dry cleaning service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations at Now Emerald Cancun - All Inclusive also include unique design elements like a balcony or terrace.A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement.In certain rooms, the resort offers visitors access to bottled water, a coffee or tea maker and mini bar. In the resort, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries, bathrobes and towels, ensuring a comfortable stay for guests. An additional advantage for guests is the executive lounge, which offers an outstandingly cozy and excellently furnished environment for relaxation. A delightful breakfast is the perfect way to begin your day, and at Now Emerald Cancun - All Inclusive, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at resort's bar can offer as much enjoyment as venturing out with your fellow travelers.At Now Emerald Cancun - All Inclusive, guests can take pleasure in the delightful recreational amenities provided for their entertainment.At the resort, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity. Conclude your days in complete tranquility by paying a visit to massage, spa and sauna for ultimate relaxation.At Now Emerald Cancun - All Inclusive, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At Now Emerald Cancun - All Inclusive, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear. At the resort fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
Frequently Asked Questions
What is the cancellation policy for Secrets Mirabel Resort & Spa?
The cancellation policy for Secrets Mirabel Resort & Spa varies depending on the type of room and booking conditions.What is the cancellation policy for Secrets Mirabel Resort & Spa?
How much does it cost at Secrets Mirabel Resort & Spa?
Prices at Secrets Mirabel Resort & Spa change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost at Secrets Mirabel Resort & Spa?
What are Secrets Mirabel Resort & Spa nearby landmarks?
Nearby attractions to Secrets Mirabel Resort & Spa include Playa Ballenas, only 150m from your search (straight-line distance) away.What are Secrets Mirabel Resort & Spa nearby landmarks?
Does Secrets Mirabel Resort & Spa provide a pool?
Yes, Secrets Mirabel Resort & Spa has a swimming pool for guests.Does Secrets Mirabel Resort & Spa provide a pool?
What amenities or services does Secrets Mirabel Resort & Spa offer?
Secrets Mirabel Resort & Spa has amenities including Shuttle Bus Service.What amenities or services does Secrets Mirabel Resort & Spa offer?
Does Secrets Mirabel Resort & Spa have breakfast?
Yes, Secrets Mirabel Resort & Spa have the high-rated breakfast including: American, Continental, Gluten-free, Vegetarian. Does Secrets Mirabel Resort & Spa have breakfast?
What are check-in & check-out time at Secrets Mirabel Resort & Spa?
Check-in at Secrets Mirabel Resort & Spa starts from 15:00, and the standard check-out time is by 12:00.What are check-in & check-out time at Secrets Mirabel Resort & Spa?
Are pets welcome at Secrets Mirabel Resort & Spa?
No, pets are not welcome at Secrets Mirabel Resort & Spa.Are pets welcome at Secrets Mirabel Resort & Spa?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 17.48KM |
| Average Price From | USD977 |
| Hotel Star Rating | 4 |









