Zhaobokang
August 23, 2024
The service is very good, but there are flaws and the environment is quite bad. When I saw the rating before, I thought it was low. On the first day I came here, I thought it was pretty good. After staying there for three or four days, I realized that the low rating was reasonable.
The following comments are based on staying here for half a month and staying in three room types.
First of all, the soundproofing of the room is very poor. You can hear everything you say at the door from night to morning, including when cleaning. Secondly, the room I stayed in this time felt like the other rooms had been planned, and the remaining scraps were used to make the cheapest room. Especially, I stayed in a total of three room types for more than half a month. I can say that this room is very good. I thought about changing rooms, but the answer given by the staff was the cheapest room, which was the only one in the whole building.
Secondly, let’s talk about the facilities. It’s euphemistically called whole-house intelligent control. It just adds a small function that may not be awakened at any time. Sometimes there is no response when you call several times. Sometimes you can hear the sound from the next door room. It is called Xiaodu, which replaces the air conditioner remote control and TV remote control. The room lights also have switches, which is quite useless. In addition, this layout is not very reasonable. Opening the windows to the corridor will not only make it noisier, but also has ventilation problems. The house is very dark. Since the house is made up of corners, there will be an area in the middle that has no light at all.
Secondly, the service attitude of the hotel staff is very good, but there are flaws. All the towels are yellowed. Although the sheets and quilts are changed frequently, they smell of disinfectant after they are changed.
It is said that this hotel has been open for a long time and has undergone some modifications, but it can still be seen as crude. First of all, the carpet was very dirty with all kinds of stubborn stains. There were flies and bugs when we checked in. It took two nights to swat them away. Because the room was not ventilated, the bugs couldn't get in or get out. I don't know where they were. Come.
It’s important to talk about this sink. First of all, the faucet is very dirty, as you can see from the picture. Secondly, every time you open the faucet, there are many strange black spots, which cannot be cleaned at all. The water in the sink is very slow and you have to wait a long time for it to drain out every time. Then the water should not be turned on very high. If it is turned on too high, it will just hit the water stopper, and then it will splash everywhere. If you wash in front of the faucet, it will be all over your body.
Finally, I would like to say that the service is good, and I serve with a smile, but it is quite rigid. I heard "We have rules" many times, but I don't embarrass the employees.
Original TextTranslation provided by Google