DoubleTree by Hilton Chengdu Riverside

The hotel's service and dining experience were, as always, consistently excellent. However, I would recommend the hotel replace the bathroom tumblers. Being handle-less, they are not very user-friendly for children and seniors, as they can easily slip, potentially leading to breakage and cuts.

The DoubleTree by Hilton Chengdu Riverside is conveniently located near the Second Ring Road, with Longfor Tianjie mall and a subway station entrance right downstairs, making transportation extremely convenient. The surrounding area is also quite pleasant. Shirley at the front desk is very professional; she always has a smile and patiently answers all my questions. However, on the day of my check-in, a different receptionist handled it. She confirmed my two-day stay, but to my surprise, when I returned the next afternoon, my room key card didn't work. I went down to the front desk, where a young lady seemed very inexperienced and offered no apology whatsoever. She definitely needs more training. Later encounters with Shirley quickly smoothed over the earlier unpleasantness. Thank you. Additionally, there were some minor cleanliness issues in the room. I found a previous guest's cookie still under the coffee table (see picture 10).