Guest User
January 1, 2023
Booked a trip for almost a month. The trip confirmed via email on the day of check-in saying that the accommodations were full and at first they wouldn't allow them to proceed, contact them themselves and refund the money, which was during the festival period when it was difficult to find accommodations. Therefore, he was informed to proceed with finding a place to stay or else he would notify the Office of the Consumer Protection Board. Because of paying and booking almost a month in advance, they were able to accept a room which was not okay with the initial response. I'd like to inform both the trip and the accommodation that they should do a better job, don't put the burden on the customers. I really like you.
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