Lavande Hotel (Chongqing Guanyinqiao Pedestrian Street) Reviews
Lavande Hotel (Chongqing Guanyinqiao Pedestrian Street)
No.38 East Ring Road, Chongqing, ChinaView Hotel Details
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Lavande Hotel (Chongqing Guanyinqiao Pedestrian Street) Guest Reviews
4.6/5
Great
5729 review
Verified reviewsLocation4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All Reviews(5729)
Positive reviews(5590)
Reviews with photos/video(2630)
Friendly front desk staff(683)
Easy to get around(668)
Convenient for shopping(547)
Many dining options(318)
Near shopping area(283)
Many amenities(212)
Would stay again(171)
Quality towels(65)
Negative reviews(139)
Guest User
Standard Single Room
Stayed in Nov 2023
Business travellers
4 review
Outstanding
Posted on Nov 24, 2023
Good
设施：4.5
卫生：5
环境：4.5
HazelS
Standard Single Room
Stayed in Apr 2021
Solo travellers
29 review
Outstanding
Posted on Jun 30, 2021
Nice hotel, clean and modern. The location was good, about 10 mins walk from the metro station. Close to lots of food options. Would stay again!
Guest User
Standard Room (2 beds)
Stayed in Oct 2023
Business travellers
1 review
Outstanding
Posted on Oct 23, 2023
Facilities: The hotel has complete facilities
Health: Hotel health is pretty good
Environment: OK, simple
Service: OK, very enthusiastic, the best service
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and expressing your satisfaction with the hotel in your review. We sincerely hope to provide every guest with a comfortable and convenient accommodation experience. Our hotel's central location makes it easy to explore surrounding attractions and dining options. Thank you for your support and recognition of our hotel, and we look forward to providing you with high-quality service next time. Thank you again for your review and wish you all the best!
Guest User
Standard Room (2 beds)
Stayed in Oct 2023
Friends
4 review
Outstanding
Posted on Oct 22, 2023
The hotel is located in the Guanyinqiao business district. The location is very convenient. There is a convenience store downstairs, which is convenient for buying some things. There are also parking lots around. You need to pay for it at your own expense, and it is very cheap. not bad.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and expressing your satisfaction with the hotel in your review. We sincerely hope to provide every guest with a comfortable and convenient accommodation experience. Our hotel's central location makes it easy to explore surrounding attractions and dining options. Thank you for your support and recognition of our hotel, and we look forward to providing you with high-quality service next time. Thank you again for your review and wish you all the best!
Haoge
Deluxe Double Room
Stayed in Oct 2023
Couples
3 review
Outstanding
Posted on Oct 22, 2023
The environment of the hotel is pretty good, mainly because it is very close to Guanyinqiao Pedestrian Street. It only takes 6 or 7 minutes to walk there. The subway station is also inside. It is also very easy to go shopping. The lady at the front desk is also very welcoming.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and expressing your satisfaction with the hotel in your review. We sincerely hope to provide every guest with a comfortable and convenient accommodation experience. Our hotel's central location makes it easy to explore surrounding attractions and dining options. Thank you for your support and recognition of our hotel, and we look forward to providing you with high-quality service next time. Thank you again for your review and wish you all the best!
Guest User
Standard Room (2 beds)
Stayed in Oct 2023
Booked for others
1 review
Outstanding
Posted on Oct 22, 2023
Facilities: Hotel facilities are okay
Hygiene: Hygienic, clean and tidy
Environment: The environment is okay
Service: The service attitude is also good
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and expressing your satisfaction with the hotel in your review. We sincerely hope to provide every guest with a comfortable and convenient accommodation experience. Our hotel's central location makes it easy to explore surrounding attractions and dining options. Thank you for your support and recognition of our hotel, and we look forward to providing you with high-quality service next time. Thank you again for your review and wish you all the best!
Guest User
Business Double Room
Stayed in Oct 2023
Friends
2 review
Outstanding
Posted on Oct 22, 2023
The girl at the front desk is very warm and considerate. The room is large. Although it took a long time to renovate, it is very clean and well maintained. The location is very close to Guanyinqiao pedestrian streets and the subway station. It's good and I'm satisfied!
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and expressing your satisfaction with the hotel in your review. We sincerely hope to provide every guest with a comfortable and convenient accommodation experience. Our hotel's central location makes it easy to explore surrounding attractions and dining options. Thank you for your support and recognition of our hotel, and we look forward to providing you with high-quality service next time. Thank you again for your review and wish you all the best!
Guest User
Standard Room (2 beds)
Stayed in Sep 2023
Friends
1 review
Outstanding
Posted on Sep 15, 2023
The lady at the front desk was very enthusiastic and had a very good attitude. The hotel is in a good location in the city center. There is a light rail nearby, a bus stop at the door, and the Guanyinqiao Pedestrian Street snack street next to it. The hotel also has a buffet breakfast in the morning. There is no peculiar smell in the room, and the room is near a residential area and is very quiet.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and expressing your satisfaction with the hotel in your review. We sincerely hope to provide every guest with a comfortable and convenient accommodation experience. Our hotel's central location makes it easy to explore surrounding attractions and dining options. Thank you for your support and recognition of our hotel, and we look forward to providing you with high-quality service next time. Thank you again for your review and wish you all the best!
Guest User
Deluxe Double Room
Stayed in Sep 2023
Business travellers
2 review
Outstanding
Posted on Sep 15, 2023
The hotel room is quite clean, the facilities are relatively complete, the environment is very good, the location of the hotel is easy to find, and taking a taxi is very convenient, and the light rail station is near the hotel, it only takes a few minutes to walk there, and the hotel's services are okay. I was also upgraded to a room after checking in. Recommended
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and expressing your satisfaction with the hotel in your review. We sincerely hope to provide every guest with a comfortable and convenient accommodation experience. Our hotel's central location makes it easy to explore surrounding attractions and dining options. Thank you for your support and recognition of our hotel, and we look forward to providing you with high-quality service next time. Thank you again for your review and wish you all the best!
Guest User
Standard Single Room
Stayed in Sep 2023
Couples
6 review
Outstanding
Posted on Sep 15, 2023
Overall, it's very good. It feels like home. The location is good. It's very close to the pedestrian street and delicious street. It only takes five or six minutes to walk there. It's also close to the subway station. We also upgraded the room for free! The road next to the road is a bit noisy. Disposable earplugs are placed in the room, which is quite good in this regard.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and expressing your satisfaction with the hotel in your review. We sincerely hope to provide every guest with a comfortable and convenient accommodation experience. Our hotel's central location makes it easy to explore surrounding attractions and dining options. Thank you for your support and recognition of our hotel, and we look forward to providing you with high-quality service next time. Thank you again for your review and wish you all the best!
Guest User
Deluxe Double Room
Stayed in Sep 2023
Business travellers
3 review
Outstanding
Posted on Sep 13, 2023
The location of the hotel is very good, next to Jiangbei Hospital of Traditional Chinese Medicine. Transportation is convenient. There is a bus station just a little way out, there is a shopping mall and a delicious street opposite, and it only takes 6-8 minutes to walk to the light rail station. There is a fountain on the pedestrian street. I went out to play today. The water from the fountain floated on my body and was very comfortable. The room was clean, hygienic and ventilated, especially the front desk service was very considerate. I was also helped to upgrade the room when I checked in. I was very satisfied. The room was clean and well-equipped.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and expressing your satisfaction with the hotel in your review. We sincerely hope to provide every guest with a comfortable and convenient accommodation experience. Our hotel's central location makes it easy to explore surrounding attractions and dining options. Thank you for your support and recognition of our hotel, and we look forward to providing you with high-quality service next time. Thank you again for your review and wish you all the best!
Guest User
Standard Single Room
Stayed in Sep 2023
Business travellers
9 review
Outstanding
Posted on Sep 6, 2023
Generally speaking, the price-quality ratio is good, it is very close to the business district, and it is also very convenient to travel by bus and subway. Experience urban nightlife up close
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and expressing your satisfaction with the hotel in your review. We sincerely hope to provide every guest with a comfortable and convenient accommodation experience. Our hotel's central location makes it easy to explore surrounding attractions and dining options. Thank you for your support and recognition of our hotel, and we look forward to providing you with high-quality service next time. Thank you again for your review and wish you all the best!
Guest User
Deluxe Double Room
Stayed in Aug 2023
Family
17 review
Outstanding
Posted on Aug 29, 2023
The environment is good, the lobby is very atmospheric, scented tea and hot towels are available at the front desk, and the room has been upgraded for us. Traveling nearby is also very convenient. It was a good stay experience.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and expressing your satisfaction with the hotel in your review. We sincerely hope to provide every guest with a comfortable and convenient accommodation experience. Our hotel's convenient, central location allows you to easily explore the surrounding attractions and dining options. Thank you for your support and affirmation of our hotel, and look forward to providing you with quality service again next time. Thanks again for your review and wish you all the best!
Guest User
Standard Room (2 beds)
Stayed in Aug 2023
Other
1 review
Outstanding
Posted on Aug 29, 2023
The room is okay. The location is superior and very convenient. The bus station and the subway station are just outside the door. The room is clean and the service attitude is okay. Not bad
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and expressing your satisfaction with the hotel in your review. We sincerely hope to provide every guest with a comfortable and convenient accommodation experience. Our hotel's convenient, central location allows you to easily explore the surrounding attractions and dining options. Thank you for your support and affirmation of our hotel, and look forward to providing you with quality service again next time. Thanks again for your review and wish you all the best!
aavv007
Standard Room (2 beds)
Stayed in Aug 2023
Family
6 review
Posted on Aug 28, 2023
Very poor, like a fake Lavande Hotel, the floor of the room is dirtier than the street outside, the shower in the bathroom is broken, dirty, worse than the rental house!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support to our store, and for your valuable comments in time, which brought you a bad experience. We are very sorry. We also attach great importance to the room hygiene problems you gave feedback. Inform the room manager to investigate the specific situation. Regarding the facilities, Xiaoli is currently actively rectifying them. If you have any questions during your stay, you can contact the ladies at the front desk at any time. They are online 24 hours a day. We will definitely strengthen rectification training and inspections for your questions, improve the hygiene quality of room facilities, and ensure the physical and mental pleasure of the guests. Very happy Thank you for your comments. I hope that your next stay will bring you a different experience. I wish you a happy life!
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