Hyatt Regency Chongqing Hotel

The room was advertised as 30-40 square meters, but the layout was very poor. The bathroom took up a disproportionately large amount of space, leaving very little usable area. The facilities were quite outdated; for instance, the wardrobe door didn't slide properly and even pinched my finger. I booked this hotel specifically for the swimming pool, but the water was incredibly murky. Later, I discovered on Xiaohongshu that the pool water is only changed every three months, making it feel like I was swimming in what locals call 'dumpling soup' – an idiom for extremely dirty, unhygienic water. This was a huge letdown. The actual cleanliness was far worse than depicted in the photos. Breakfast offered both Chinese and Western options, but there were too many pre-prepared dishes, and some items weren't fresh. It didn't live up to the standard of other 5-star hotels. On a positive note, the service was quite good. The staff members were patient and genuinely helpful, which somewhat redeemed the hotel's image in light of my otherwise negative experience.

The room was spacious, and the service was excellent. Unfortunately, I overslept and missed breakfast. Overall, I was quite satisfied. However, the location is a bit of a distance from Guanyinqiao, and the walk from Guanyinqiao Metro Station was all uphill and quite tiring. It would be much better if there was a shuttle service to Guanyinqiao.

Though a bit dated, the quality remains consistently good. The breakfast was absolutely perfect. The room was very clean, and the front desk and restaurant staff were incredibly professional, striking a perfect balance between being attentive and respecting personal space. Highly recommended.

This is an established hotel in Chongqing with comfortable surroundings and impeccable cleanliness. Its prime location, not far from both the airport and high-speed rail station, makes it an excellent value-for-money option for business travelers.

We arrived in Chongqing at 10:30 PM. Twin rooms were unavailable, so we booked a king-sized room. Upon opening the door, we were pleasantly surprised by how incredibly spacious it was – the bed alone looked like it could easily accommodate 4-5 people! **Facilities:** Very well-maintained, featuring both a pool and a spa. **Cleanliness:** The room was spotless, and the housekeeping staff were very polite, always greeting us warmly. **Location:** The hotel is situated in the most bustling area, with countless dining options and shopping malls right outside – incredibly convenient. **Service:** The bellhops and security staff were excellent – very proactive in opening doors and helping with luggage upon arrival and departure. Overall, considering the summer rate of just over 500 RMB, it offered excellent value for money! Highly satisfied!

Absolutely fantastic! I didn't get a chance to take photos of the room, but even though this hotel has been open for over a decade, it's incredibly well-maintained – you'd never guess its age. The rooms are very spacious and kid-friendly; they even set up a bed rail for us in advance. The breakfast spread was extensive. I must say, Hyatt truly is top-notch! However, the selection of drinks and snacks in the Executive Lounge was a bit limited. Also, I was genuinely surprised that the mini-bar items were chargeable.