Regent Chongqing

Me and my girlfriend stayed for a week during the summer. The dining was excellent. We tried the buffets on the first floor which was excellent despite being inexpensive, and also the Chinese restaurant on the third floor, which had very very good dim sum and was very affordable as well. We also ordered some food from room service which was delivered to our room, and that which was very good also and reasonably priced. We also tried some M8+ steaks at the grill on the second floor, which was pricier but also very tasty - though I think the other meals we had were better value for money. The service was excellent. We had a dedicated staff member that answered any queries we had on WeChat, and also any requests such as asking for amenities (water, nail clippers, paper clip, printing e.t.c.) almost instantly upon messaging, requests for room cleaning and laundry, or booking any of the dining facilities. The gym was well equipped and not very busy. We did not try the other facilities. We also enjoyed having some nighttime snacks on the terrace on the 7th floor as well, and it has an amazing view and a relaxing atmosphere. Overall very happy with the experience!

Probably the best hotel I've ever stayed in. The staff were exceptionally helpful, courteous and kind. Moreover they were all extremely professional and competent. My river-view room was exquisite, with a beautiful view of the lights off Chongqing. The room-keeping was impeccable. The pool and sauna area were excellent. The food facilities were excellent and high quality western options were available - after 20 days in China this was very nice to have something that reminded me of home. I will miss my beautiful room and the wonderful services and facilities in the hotel. More than that, however, I will miss the staff, who made me feel at home in a far away land. Thank you to all the staff for an exceptional stay.

Very underwhelming experience, totally different from other positive reviews. Firstly, there’s no welcome snacks/fruits for my stay. I do not know why so many other guests received nice snacks/platters from their reviews, this is clearly a double standard treatment. Second, when I requested for bath soak preparation which the hotel claimed they will provide to guests, what they did was simply leave a pack of bath salts and a bottle of bubble bath solution on the tray. The staffs claimed they no longer do that for guests and we have to DIY. If the hotel is no longer providing this service, you should not be advertising that. Clearly a misrepresentation from the hotel. Do not believe the older reviews you see here with nice rose petals bath. I will not recommend this hotel. For this price you are paying, look elsewhere for other better options. Very disappointing.