Four Points By Sheraton Qiandao Lake

Four Points By Sheraton Qiandao Lake Reviews

Four Points By Sheraton Qiandao Lake

No. 1699, Jixian Road, Qiandao Lake, Chun'an, ChinaView Hotel Details
Four Points By Sheraton Qiandao Lake
Four Points By Sheraton Qiandao LakeFour Points By Sheraton Qiandao LakeFour Points By Sheraton Qiandao Lake
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Four Points By Sheraton Qiandao Lake Guest Reviews

4.7/5
Amazing
2873 Reviews
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All Reviews(2873)
Positive reviews(2798)
Reviews with photos/video(811)
Great service(1575)
Perfect for kids(379)
Awesome amenities(361)
Quiet & comfortable(142)
Large rooms(132)
Tasty food(120)
Has facilities for children(95)
Excellent afternoon tea(16)
Negative reviews(75)
Guest User
Superior Queen Room
Stayed in Mar 2024
Friends
4 Reviews
5.0/5
Outstanding
Posted on Mar 4, 2024
The staff was so kind and accommodating from the moment we walked in. The rooms were extremely comfortable and had all the extras plus some. We thoroughly enjoyed the hot spring pools. Due to the timing of our trip, nothing was over crowded (pools, lobby, breakfast area) In summary, we look forward to many more stays, especially during the off season.
Guest User
Premier Twin Room
Stayed in Dec 2023
Friends
3 Reviews
4.5/5
Great
Posted on Feb 5, 2024
Our time at the Sheraton Qiandao Lake was excellent. The staff went out of their way to help us and make our trip and stay smooth. Sauron was especially helpful and was only a text message away. We would really recommend the hotel. The hot springs were lovely and warm! The only slight inconvenience is its slightly further away from everything and you need to Didi for everything as non Chinese citizens can't use the ebikes or bikes as a foreigner.
Response from Property: Dear guests, thank you very much for choosing to stay at Four Points by Sheraton Qiandao Lake hotel. We have always been adhering to the concept of "guests first", attach great importance to the guest experience. It is a great pleasure to have your satisfaction from our Operation Manager Sauron. Thank you again for your sincere feedback and look forward to your next stay!
Guest User
Stayed in Dec 2023
Other
1 Reviews
4.7/5
Amazing
Posted on Dec 7, 2023
Nice service. 设施:fine 暖冬双人温汤体验: good 早餐: many items 服务:the staff provided nice service, especially thanks to Ms Sun
Response from Property: Dear guest, hello, thank you very much for choosing to stay at [Four Points by Sheraton Qiandao Lake]. We have always adhered to the concept of "guest first" and attach great importance to the guest's stay experience. We are very honored that the service of our guest service ambassador Sun can satisfy you. The hotel also has an indoor children's paradise, hot spring pool, fitness center, all-day restaurant, banquet hall, lobby bar, chess and card room and other facilities, which are very suitable for leisure vacation. Thank you again for your affirmation and we look forward to your next stay!
Kristyyyyyy
Superior Queen Room
Stayed in Feb 2023
Business travellers
10 Reviews
5.0/5
Outstanding
Posted on Apr 20, 2023
Although the Thousand Island Lake Ben Sheraton is a little far from the scenic spot, the car is still very convenient.
Response from Property: Dear guest, thank you very much for choosing to stay in Four Points by Sheraton Qiandao Lake hotel. We have always been adhering to the concept of "guests first", attach great importance to the guest experience. Love and attention tin damage distance barrier, encouragement can establish wizardry power with limited resources. Thank you again for your sincere feedback and look forward to your next stay!
DEPAAK HARWANI
Stayed in Jul 2023
Family
13 Reviews
4.5/5
Great
Posted on Jul 22, 2023
it was a good and clean hotel with a small waterpark. for kids. it does not have a swimming pool was disappointed.
Response from Property: Dear guests, thank you very much for choosing to stay at Four Points by Sheraton Qiandao Lake hotel. We have always been adhering to the concept of "guests first", attach great importance to the guest experience. Hotel also has lakeside camp, indoor children's playground, fitness center, all-day restaurant, banquet hall, lobby bar, chess room and other facilities. It is perfect for vacation and leisure taking. Thank you again for your sincere feedback and look forward to your next stay!
NgStanley
Family 2-bed Room
Stayed in May 2023
Family
1 Reviews
4.7/5
Amazing
Posted on May 9, 2023
Everything is so good. Especially the butler service provided by hotel and served by Sun. Service is superb. Went extra miles to complete requests... Recommended for family travel.
Response from Property: Dear guests, thank you very much for choosing to stay at Four Points by Sheraton Qiandao Lake hotel. We have always been adhering to the concept of "guests first", attach great importance to the guest experience. It is a great pleasure to have your satisfaction from our Guest Services Ambassador Sun. The hotel also has lakeside camp, water park, indoor children's playground, warm soup pool, fitness center, all-day restaurant, banquet hall, lobby bar, chess and card room and other facilities, Thank you again for your sincere feedback and look forward to your next stay!
Callum
Family 2-bed Room
Stayed in Aug 2022
Family
14 Reviews
3.0/5
Posted on Oct 2, 2022
The water park was great, but the lack of restaurants and amenities (the spa and gym etc were all closed) was not great. But the rooms were clean and comfortable.
Response from Property: Dear guests, thank you very much for choosing to stay in Four Points by Sheraton Qiandao Lake hotel. We have always been adhering to the concept of "guests first", attach great importance to the guest experience. The hotel has an all-day restaurant and lobby bar, which can basically guarantee the dining needs of guests. The hotel doesn't have a Spa. The fitness center is located on the second floor and is open all day. Thank you for your sincere feedback and look forward to your next stay!
Ashton Lee
Superior Queen Room
Stayed in Jul 2022
Friends
3 Reviews
5.0/5
Outstanding
Posted on Jul 13, 2022
Hotels great, access to Waterpark is a plus... And the reception staff were very friendly and assisted with absolutely everything we needed... Nori Wang the guy at the front arranged personal activities beyond his duty... Very pleased with our stay
Response from Property: Dear guests, thank you very much for choosing to stay at Four Points by Sheraton Qiandao Lake hotel. We have always been adhering to the concept of "guests first", attach great importance to the guest experience. It is a great pleasure to have your satisfaction from our Guest Services Manager Nori Wang. Thank you again for your sincere feedback and look forward to your next stay!
Harold Nesbitt
Family 2-bed Room
Stayed in Jul 2022
Family
7 Reviews
4.2/5
Very Good
Posted on Jul 11, 2022
We came for a short getaway from hot Shanghai. The hotel was very clean and the room spacious and comfortable. As the only foreign family in the hotel, we were treated very well and helped by the staff to get COVID tests in the town. Breakfast was good and the food and drinks on the menu were really affordable. The main reason to come here is the water park. Our balcony faced directly in the park, which is clean and pretty good fun. Crowded on the weekends! Make sure your room reservation includes tickets. We didn’t realize we had to pay extra and had to purchase tickets on both days. There is no additional pool available, so there is not much to do if you don’t use the water park. There is very little else in walking distance of the hotel, but we did find a few nice little restaurants. Best to come with a car or make friends with a local taxi driver, as we did!
Response from Property: Dear guests, thank you very much for choosing to stay at Four Points by Sheraton Qiandao Lake Hotel. We have always been adhering to the concept of "guests first", attach great importance to the guest experience. The hotel is located in a quiet lake bay, 10km away from the downtown of Chun An county, about 10 minutes by car, so it is relatively convenient for self-drive tour. Thank you again for your sincere feedback, we will continue to pay attention to, look forward to your next visit!
Guest User
Superior 2-bed Room
Stayed in Feb 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Feb 17, 2024
sun sun sun
Brandi from Texas
Boutique Double Room
Stayed in Jul 2021
Couples
23 Reviews
5.0/5
Outstanding
Posted on Jul 22, 2021
The hotel provides excellent service. All the front desk agents speak English very well. I’m reminded of the United States. The room was immaculate. Everything looked new. It has a view of the water park. The positive of a water park view- you can see the shows and performances from the balcony. Very entertaining. The negative- it’s loud and very loud on the weekend. I, however, was still able to take a nap during the day. Monday was toned down. Breakfast was delicious. It was European and Chinese breakfast. I especially liked the donuts and sitting outside for breakfast. The cheesecake was also very good. The location is far from downtown, but the hotel and service definitely made up for the location. I would definitely stay here again!
6/9
Response from Property: Dear Guest,Sincerely thank you for your staying with us at Four Points by Sheraton Qiandao Lake, and appreciate your feedback too. We are so delighted to know that you are satisfied during your stay, and I have already shared your praise with our team, they are all encouraged! Also we will communicate with the water park to take actions on the loud music according to your comment to provide more comfortable experience.Again we are extremely thank you and we are always expecting your next stay.
Vincent_renh
Boutique Double Room
Stayed in Aug 2022
Family
2 Reviews
5.0/5
Outstanding
Posted on Aug 12, 2022
good 。
Guest User
Superior Queen Room
Stayed in May 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on May 8, 2024
The room was very clean and tidy, very quiet at night, and I slept very comfortably. The hotel's breakfast variety was quite rich. Because it was not very hot when I went there, the hotel's water world was not open. In addition, after booking the room, a housekeeper will contact you. My housekeeper here: Sun. The service is very good and the people are very enthusiastic. I will contact her next time I have the opportunity to stay.
Original TextTranslated by Google
Shumeng
Family 2-bed Room
Stayed in May 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on May 8, 2024
I went on a May Day trip and was generally satisfied with the hotel I found. The hotel facilities are very new and the environment is quiet. There are swings, bicycles, mountain bikes, and a children's playground at the entrance of the hotel. You can eat, play, and sleep in the hotel all day. There is a barbecue restaurant on the first floor that is open until the early morning, and the taste is also good~ The hotel breakfast is quite standard, the handmade noodles taste good, and there is also a DIY rice ball that is quite interesting~ The housekeeper Sun will contact and add WeChat in advance, and can help arrange food and play. It's just that our baby is too young and we don't plan to go to the attractions. It's quite comfortable to stay in the hotel for two days~ The hotel also has a water park and hot springs that I haven't experienced yet. I will go again if I have the chance~
Original TextTranslated by Google
Guest User
Superior 2-bed Room
Stayed in May 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on May 6, 2024
Hotel Environment: Quiet and peaceful. There are fountains and swings near the hotel gate. Children line up to play on the swings. It is very popular with both adults and children. Facilities: There is a water park in the hotel, but it is not open. It should be very nice to play in the summer. Service: The service of the housekeeper Sun is very enthusiastic, meticulous and thoughtful. Seeing that we are traveling as a family, he specially arranged a family room and gave us two extra breakfasts.
Original TextTranslated by Google