Guest User
April 28, 2024
I will start with the best things at the tenants arms and that was the evening meals. We stopped over two nights eat both times and have a lovely well cooked meals. The location is beautiful and quiet, the building it self is very nostalgic. The bar area was nice and cosy. And now the not so good things, the breakfast was ok, we didn’t like the idea that you had to boil your own kettle for your tea pot, all hotels we’ve every stopped in they bring the tea pot out to you which is a better service. Very limited with cereal only 1 available, no fruit or yoghurt or any pastries not very forthcoming with extra toast. The room, ‘Littondale’ was a large enough room but needs updating there was tea or coffee stains over the carpet, the windows were dirty, they are double insulated and they had cobwebs and dirt between. Only a bath in this room no standing shower, beware if you are disabled, my husband is and was unable to get into the bath has it was a large step up and into the bath. The hotel needs updating and given a good clean. My last word is that they only run on very very limited staff no one was around when we departed we thought it was bad customer service no thank you for our service the key was just left on the desk, very poor to be honest. No manners.