I loved staying at this hotel, which I almost consider more of a guesthouse, or “boutique hotel”, if you will. This is an 18th century, 4-5 story colonial home that has been converted into a hotel. It is full of charm and history. There are many rooms and many stairs connecting all the floors. You should be ready for that. Especially at high altitude, the stairs are no joke, but I didn’t mind because the place felt so cozy and quiet. The walls are very thick, so apart from a little traffic or celebration noise occasionally heard outside the hotel, it is very quiet. I slept well there. The bathrooms are fairly newly renovated and they are in the process of continuing to upgrade all the rooms. Everything is very clean. The views from at least one side of the hotel are fabulous. What really stands out are the staff. All the staff treat you like family and genuinely care about your wellbeing, from the tea they hand you to help adjust to the altitude when you first arrive, to helping you arrange anything you need, like tours, taxis, laundry, food, etc. They have a decent breakfast included with the room and lunch and dinner are available through their kitchen whenever you might need anything. The food was good and felt more nurturing rather than fancy, which was just what we needed when we were too tired to go out in Cusco to yet another restaurant. There’s a community feeling at breakfast, where you can see or meet other guests in various stages of having their own adventures in the area. We were there with several friends and family members. They stored our bags while we were on a trek and we stayed there before and after. It was a great feeling to come “home” to a known entity after a strenuous experience in the wilderness! I feel we established genuine bonds with the almost ever-present Jimmy, who does everything, and Rosa Maria, who manages the hotel for her family. I would love to see them again and will absolutely stay at this lovely place again should life bring me back to Cusco. Questions you may have: - Very centrally located and convenient to walk to most everything you would want to see in Cusco. - Heaters are free standing oil radiators in each room that do a good job. - Wi-fi is available throughout the hotel, but can be very slow in some of the rooms (back to the thick walls). - There is a safe in every room (I think) and some rooms even have a small refrigerator. - Very reasonable and affordable - good value! - Heads up! In Peru, the sewer pipes are very small in diameter, so you will need to put all waste tissue in the trash can, which will be emptied daily. If you like a more personal experience where you stay, you will love this place!