Novotel Danang Premier HAN River

Novotel Danang Premier HAN River Reviews

Novotel Danang Premier HAN River

36 Bạch Đằng, Street, Da Nang, VietnamView Hotel Details
Novotel Danang Premier HAN River
Novotel Danang Premier HAN RiverNovotel Danang Premier HAN RiverNovotel Danang Premier HAN River
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Novotel Danang Premier HAN River Guest Reviews

4.7/5
Amazing
209 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(209)
Positive reviews(206)
Reviews with photos/video(80)
Friendly owner(62)
Delicious breakfast(49)
Convenient location(34)
Loved the night views(14)
Great location(13)
Great value for money(11)
Easy to get around(11)
Average sound insulation(7)
Negative reviews(3)
njqeugene
Superior Twin Room With Balcony And Han River View
Stayed in Mar 2024
Friends
7 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The best hotel that you can stay at! First time in Da Nang and managed to find such a cheap, convenient & people friendly five star hotel to stay at! Hotel is located near several eateries, bars and clubs! Not sure if its an actual "Korean town", but the neighbourhood is full of Korean spots (barbershops, restaurants, shopping). Koreans can also be seen aplenty at this area. Hotel is also 15min drive from the airport so you can save on travel time and cost. Sockets are all international type, you can forget about using/bringing additional adapters. There are additional USB and HDMI ports which you can connect to the TV (although I did not try this feature). Staff are all English-speaking. So no worries about any troubles you might have. Room service is available from 10am to 10pm. Laundry is also available. Paid SG$669.20 for 2 twin rooms for 4 nights. I do not think you can find any place that offers better luxury hotels at this price. Will definitely stay here again if I'm ever in Da Nang.
6/15
Response from Property: Dear Valued Guest,Thank you for choosing to stay at Novotel Danang Premier Han River and for taking the time to share your wonderful experience with us. We are delighted to hear that you found our hotel to be the best choice for your stay in Da Nang, offering both affordability and convenience.It's fantastic to know that you enjoyed the hotel's proximity to various eateries, bars, and clubs, creating a vibrant and lively a**osphere around the hotel. While not an official 'Korean town,' the neighborhood indeed boasts many Korean establishments, adding to the diversity of experiences available nearby.We are pleased that you found the international sockets in the room convenient, eliminating the need for extra adapters. Additionally, the availability of USB and HDMI ports for your convenience reflects our commi**ent to providing modern amenities for our guests.At Novotel Danang Premier Han River, we take pride in our English-speaking staff who are always ready to assist guests with any inquiries or requests. It's great to hear that you found the room service and laundry services satisfactory during your stay.Your positive feedback on the value for money you received is truly appreciated. We strive to offer a luxurious experience at an affordable price point, and we are thrilled that this resonated with you. We look forward to welcoming you back whenever your travels bring you to Da Nang again.Warm regards, Hotel Management
Shu Wah
Corner Suite With Terrace With Panoramic Han River View
Stayed in Apr 2024
Couples
8 review
5.0/5
Outstanding
Posted on Apr 23, 2024
This is my very wonderful stay ever in Da Nang. Service is excellent, and I enjoy very free afternoon rea and pre-dinner campes at the executive lounge.
Response from Property: Dear Mr./Ms. Shu Wah,Thank you for sharing your delightful experience at Novotel Danang Premier Han River! We are thrilled to hear that you had a wonderful stay and enjoyed the excellent service provided by our team. It's great to know that you relished the complimentary afternoon tea and pre-dinner canapes at our executive lounge. We look forward to welcoming you back for another exceptional stay. Warm regards, Hotel Management
BYUNGJUN
Superior King Room with Balcony Non smoking
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 21, 2024
Was a really good stay both for resting and touring around. It was awesome
Response from Property: Dear Mr./Ms. Byungjun,Thank you for sharing your positive experience with us. We are delighted to hear that you had a really good stay, both for resting and touring around. Your kind words truly motivate us to continue delivering exceptional service. We hope to welcome you back soon for another memorable stay. Warm regardsHotel Management
fuzz
Corner Suite With Terrace With Panoramic Han River View
Stayed in Feb 2024
Solo travellers
6 review
5.0/5
Outstanding
Posted on Feb 19, 2024
Booked corner suite with terrace panoramic Han River View. Super spacious, beautiful view. Bed is super comfy and towels are nice and fluffy. Staff are super friendly and attention to needs of customers. Breakfast is not bad, only place where I was able to get banh cuon for breakfast. Highly recommend it.
Response from Property: Dear Valued Guest,Thank you for sharing your positive experience at Novotel Danang Premier Han River. We are delighted to hear that you enjoyed your stay in our corner suite with a panoramic view of the Han River. It's great to know that you found the bed super comfy and the towels nice and fluffy. We are also glad that our friendly staff provided attentive service to cater to your needs. We appreciate your recommendation and are pleased to have offered you a breakfast option like Banh Cuon. We hope to welcome you back for another wonderful stay soon.Best Regards,Hotel Management
Paopaotang5588
Executive Twin Room With Terrace And Han River View
Stayed in Dec 2023
Business travellers
15 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Such good location, 5 minutes to the main street, just cross the street then to the sea directly. And the breakfast is super good, with so many choices. Good impress on their local street food and Vietnam Coffee and many different fruits. Staff service are also good.
Response from Property: Dear Valued Guest,Xin chao!We would like to take this opportunity to express our gratitude to you for taking the time to share your feedback with regard to your recent stay at Novotel Danang Premier Han River. We are thrilled that you enjoyed your stay at our hotel and are delighted to have been able to provide you with a memorable experience. We look forward to welcoming you back soon!Sincerely,Hotel Management
GZ6676
Superior King Room with Balcony Non smoking
Stayed in May 2024
Couples
21 review
5.0/5
Outstanding
Posted on May 17, 2024
I will like to recommend this hotel when in Da Nang. Great services n location around. Great stay, will book again
Response from Property: Dear Mr. Gary Teo,Thank you for recommending Novotel Danang Premier Han River. We are delighted to hear that you enjoyed our great services and convenient location. We look forward to welcoming you back for another great stay. Should you need any assistance with future bookings, feel free to reach out. Warm regards, Hotel Management
Jason CS Chuah
Corner Suite With Terrace With Panoramic Han River View
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 13, 2024
My family & I personally is happy & extremely satisfied with Novotel. All the service staff are friendly, helpful & full of smiles which can make anybody to feel so welcome to Da Nanang. As a first timer visitor to Da Nang, Novotel definitely present an amazing first impression to this beatiful city. Location is convenient & room unit is very clean with fantastic view towards Han River & nearby ocean (stayed in 24th floor). Plus points for just a walking distance (approx. 5 min) towards Han river cruise booths & (approx. 15 min) popular Han market. Breakfast buffet is good & tasty, with both local + international & few selections of Korean food available. A recommended hotel to stay if chosen to stay in downtown instead of beach resorts. Two thumbs up for a pleasant & enjoyable stay in Novotel which made my family vacation experience a meaningful & satisfying one. Mini markets are available at walking distance (10 min. away) located below Hilton Da Nanang as well as smaller one behind the hotel too (5 min. away). Nearest Starbucks coffee outlet location is below Hilton Da Nang, for those coffee junkies hunting for a perfect cup of coffee to kick-off the day. A nice 5 star rating hotel, worthed the price paid.
Response from Property: Dear Mr. Jason CS Chuah, Thank you very much for taking the time to share your experience at Novotel Danang Premier Han River. We are delighted to hear that you and your family had a pleasant and satisfying stay with us. It is truly rewarding to know that our friendly and helpful staff, along with the clean rooms and fantastic views, contributed to making your first visit to Da Nang a memorable one. At Novotel, we strive to provide a warm and welcoming a**osphere for all our guests, ensuring that they feel at home away from home. We are pleased that you enjoyed our convenient location, delicious breakfast buffet with a variety of local and international options, as well as the proximity to Han River and Han Market. Your kind words about our hotel being a recommended choice for downtown stays mean a lot to us. We appreciate your detailed feedback on the nearby amenities such as mini markets and Starbucks outlets, which can be very helpful for other travelers. It is our commi**ent to offer a seamless and enjoyable experience to all our guests, and we are thrilled to have exceeded your expectations. Thank you once again for choosing Novotel Danang Premier Han River for your family vacation. We look forward to welcoming you back for another wonderful stay in the near future. Warm regards, Hotel Management
Anonymous User
Superior Twin Room With Balcony And Han River View
Stayed in Mar 2024
Family
3 review
4.7/5
Amazing
Posted on Apr 15, 2024
The staff is very helpful. The location is very convinient from the airport. And the cleanliness is also good
Response from Property: Dear Guest, Thank you for sharing your positive feedback about our hotel. We are delighted to hear that you found our staff helpful, the location convenient from the airport, and the cleanliness of the hotel satisfactory. Ensuring a high level of service and cleanliness is a top priority for us. We look forward to welcoming you back on your next visit. Warm regards, Hotel Management
Guest User
Superior King Room with Balcony Non smoking
Stayed in Mar 2024
Family
1 review
4.0/5
Very Good
Posted on Apr 1, 2024
Rooms are small without an upgrade option or space for additional cot. The location is quiet where the action is close to the beach. Though hotel is quiet decent but some amenities were not in working condition like jacuzzi
Response from Property: Dear Valued Guest, Thank you for your feedback. We appreciate your recognition of our hotel's quiet location near the beach. We apologize for the inconvenience with the room size and the non-functional jacuzzi. Please note that upgrades are subject to availability. Your comments will be shared with the team for improvement. We hope to welcome you back for an enhanced experience. Warm regards,Hotel Management
Ting Chaj
Superior King Room with Balcony Non smoking
Stayed in Jun 2023
Couples
5 review
3.5/5
Posted on Jul 2, 2023
First day, the hair dryer is not hot and I requested them to send a moveable dryer and they sent someone to repair the hair dryer. By the time the person fix it my hair was dried. Second day, I was so disappointed as after I showered and I wish to use air dryer and the hair dryer totally not working and I need to call them again. They sent someone to change a new one at last!
Response from Property: Xin chào Ting Chaj. We very much thank you for comments regarding your stay at Novotel Danang Premier Han River. We really apologize for any inconvenience caused by the broken air dryer. We wish to have another chance to welcome you back soon with more pleasant. Again, we appreciate your sincere feedback which definitely helps us in enhancing our service better as much as we can. Best Regards. Ngan Huynh ( Ms.)- Guest Relation Manager
Andrew Steven
Superior Twin Room With Balcony And Han River View
Stayed in Dec 2023
Solo travellers
15 review
5.0/5
Outstanding
Posted on Feb 12, 2024
Great hotel beautiful view of the Han River on the 26 th floor. Staff was great too and got a birthday cake too
Response from Property: Dear Mr. Andrew StevenThank you for choosing Novotel Danang Premier Han River and for taking the time to share your positive review. We are delighted that you enjoyed the beautiful view of the Han River from our 26th floor and that our staff provided exceptional service. We hope the birthday cake added an extra special touch to your celebration.We look forward to welcoming you back in the future.Best regards,Hotel Management
Yi-Mei Chang
Stayed in Dec 2023
Family
7 review
3.2/5
Posted on Dec 20, 2023
Friendly staff, nice view from the room, breakfast with lots of varieties. 10minutes walk to Han Markets.
Response from Property: Dear Valued Guest,Xin chào!Thank you for taking the time to provide us with your feedback following your stay at Novotel Danang Premier Han River. We are delighted to hear that you found our staff friendly and helpful, and that the view was great. We appreciate your kind words. It means a lot to us when our guests have a pleasant stay with us. We hope to welcome you again in the future should you visit Da Nang once more!Sincerely, Hotel Management
J_T
Superior King Room with Balcony Non smoking
Stayed in May 2023
Solo travellers
31 review
5.0/5
Outstanding
Posted on Jul 10, 2023
Unobstructed and attractive view of the Han River from my hotel. Spacious and clean!
Response from Property: Thank you J_T for your compliments, we area really proud of our services and unique location, views from the hotel.Hope to be able to welcome you back many more timesRegardsTho DoAssistant Front Office Manager
Guest User
Superior King Room with Balcony Non smoking
Stayed in Oct 2023
Family
6 review
4.5/5
Great
Posted on Oct 10, 2023
Love the location of the hotel. It has a spendid view of the Han river and just opposite the cruise pier. It also has a nice restaurant beside and live band playing in the evening. We had some issues with our room door lock and the staff quickly help to look into this and eventually put us into a new room. Overall, we enjoyed our stay here.
Response from Property: Dear _FB364464****,Thank you for your review. We are delighted to hear that you enjoyed the location, view, and restaurant of our Novotel Danang Premier Han River hotel. We also appreciate your feedback regarding the issue with the room door lock. Here at Novotel Danang Premier Han River, we strive to provide our guests with a comfortable and enjoyable experience. We apologize for any inconvenience caused and we are glad that we were able to provide a solution. Once again, thank you for choosing us for your stay and it was our privilege to have you as our guest.Sincerely, Hotel Management
Magele
Superior King Room with Balcony Non smoking
Stayed in Mar 2023
Family
3 review
4.7/5
Amazing
Posted on Mar 18, 2023
We stayed for 6 nights and we had a comfortable stay. The bed and pillows were great for us. We love the separate cubicle of the toilet WC, so washing basin and shower can be used by the other person. All necessities for body, hair and cleaning were provided. The only issue is the bedside table space we’re a little to small fir my Cpap machine and phone charging needs. Otherwise all are in good order. Thank you all who served us in Novotel
Response from Property: Dear Magele,I would like to thank you so much for sharing your experience regarding your stay at Novotel Danang Premier Han River.We thank you for your ongoing support of our hotel and look forward to welcoming you back in the near future.Warm regards,Kate NguyenGuest Experience Manager