Anonymous User
January 22, 2024
This is the worst hotel experience I have ever had. I go to Dali several times a year. Considering that my husband's construction site is next door and it is inconvenient to move too much luggage, I chose this hotel. In the end, I gritted my teeth and stayed for a week. The front desk clerk would not adapt to the changing situation. When I extended my stay, I negotiated with them that they could give us the same price as the Internet, and I would pay in cash to save us the trouble of ordering online every day, but the front desk said no. Moreover, I called the front desk to ask for a dinner plate and they said there was none. I asked for a fruit plate and they also didn't have it. If a big hotel can't meet such requests. The breakfast is average, the same dishes are repeated every day, there is no innovation, and almost all of them are cold when I go around 8:40. I carefully selected and asked for a taro, but it was also bad and I had no appetite at all. However, the room attendants must be praised. They cleaned very seriously and cleaned every day when I extended my stay.
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