Airis Boutique Hotel & Suites - for Adults Only

Beautiful experience from check in to check out , super friendly staff always going out of their way for a little chat if you want and all seem genuinely happy to work here which adds to the chilled atmosphere, lovely clean modern rooms , towels changed daily and they always smelled so nice on return ! Breakfast was full of great choice a lovely start to the day we ate out every evening purely because we enjoy the Greek tavernas by no means a reflection of the hotel. Four lovely beaches within 10 minutes walk the nearest and our favourite blue flag beach being just 3 minutes away , the hotel provides beach and pool towels. We caught the bus into Chania city a couple of times 2 euros per person, they run every 10 minutes and a taxi back was 15 euros including a tip , Chania is a beautiful city full of good restaurants and bars and shopping. Overall we had an incredible stay and can recommend the hotel 100% , thank you to everyone involved, we would live to return in the future.

Booked a superior room at the Airis to chill near the beach after a few days in Chaniá city. Beautiful hotel, peaceful and absolutely stress free. Reception team were kind and friendly, the room was gorgeous and the bar/pool area was very pleasant and relaxing. We didn’t have any problems getting sunbeds. Towels are provided at reception for the pool and beach. Breakfast is very good, with a range of different options each day. There are low key beaches nearby with small cafes, sunbeds, toilets, showers, lifeguards and safe swimming. We enjoyed both Anemos beach and Yannis beach. I’d recommend this hotel if you want to completely switch off, but also want to take the short bus ride into the wonderful city of Chania.

Hotel clean, well-kept, friendly staff. However, some things do not correspond to a 4-star hotel, but rather to a 3-star hotel. The hotel is located next to a campsite and behind a soccer field. Little greenery. Noisy rooms. Several rooms have a poor view: Rooms with sea view have more of a soccer field view, parking lot view, stairwell view, kitchen view, construction site view, side street view. Constant fan noise in the bathroom, which cannot be switched off with the light switch. Breakfast buffet in a cramped, noisy, unattractive, canteen-like basement. No table for more than 4 people. Few places outside, between the blocks of flats. Breakfast buffet not worthy of 4 stars. Half board à la carte: If you choose half board, the dinner is good but monotonous, the menu is the same every evening and repeats itself, so that you get tired of it if you stay several days. Therefore half-board not recommended. Poor value for money, no goodwill from reception, uncompromising. Due to personal events one person in our group was unable to travel. The receptionist initially said yes to a refund of the half board, but this should be done via Booking. However, when we called Booking, the manager had changed his mind and claimed to Booking that this was not true. I would not book this hotel again.

+ : Very friendly cleaning and restaurant staff who do everything they can to ensure that hotel guests have a pleasant stay. The rooms are clean and so is the entire hotel complex. There are plenty of parking spaces directly in front of the hotel. - : The price is not appropriate for a 4* hotel. An adjustment of the price and a 3* award would probably be more appropriate for the hotel services. There are no elevators in the entire hotel complex. Breakfast is a little short on choice for a 4* hotel. In addition, you sit in the courtyard between the buildings and not by the pool like at dinner. The dinner was very monotonous if you stay more than a week and waa always prepared with the same taste. They should offer a little more variety for hotel guests with half board, especially for the rather high charged prices. There was a bright green light above the door in our room. Previous vacationers had even tried to reduce the brightness with plasters. In addition, the fan in the bathroom makes constant noise and cannot be switched off. You can hear it at night despite the bathroom door being closed. The TV is quite small and outdated. In addition, the manager is not very accommodating when it comes to find a common solution or an appeal. The answer to the fan problem was to switch off the fan from a central unit guests cannot access. However, after a few days it was running again at full speed again. Due to personal events, one person in our group was also unable to make the trip. The manager initially claimed a refund, but thaat this should be done via Booking. However, when we called Booking, the manager changed his mind and claimed to Booking that this was not true and that he had already issued a drinks voucher per evening for one person as a gesture of goodwill. We were not even reimbursed for the food we didn't use. Very sad, not very customer-orientated and apparently not interested in the customer coming back.

Relax! you've made a outstanding choice for your break, outstanding service from outstanding people, with a natural ease and warmth of hospitality, from Dishwasher to Director. 'Yep I said Hi to everyone' The food is great quality, from Breakfast, Pool or Evening dining and the Pool bar is a friendly and relaxed Hub. Plenty of choice next to the Pool, Hotel provides towels for the duration, our room was spotless and the daily service was fantastic. Thank you to all the team, there are too many to mention by name, we had a wonderful stay. Take the 21 bus from bus stop 16 (round corner from Hotel) into Chania 2e each, get off next to Mousouron Street (not the bus Station) and walk down to the Old Venetian Port (there is a ticket booth 20 mts from the bus stop you can buy tickets for the week you'll save, or alternatively just buy tickets on the bus for the one trip, cash or contactless) the route is easy, no time at all, and great fun.

Spent 14 nights at Airis ,bed and breakfast was a great option. The staff were amazing , in every department, from the maid to the bar staff. The rooms were imaculate.Pool area and beds were perfect .The food was top draw and very reasonably price.A great centre point to explore the area and only 5 mins from the beach.Highly recommended would deffo go back

Very well presented, charming hotel, located in a quiet area only 20mins away from Chania old town. Several beaches nearby, with Agio Apostoli beach being the closest. Large Lidl supermarket close by which is also handy. Loved the breakfast! With wide variety of very fresh ingredients, in a charming breakfast room and terrace. Hotel room and all areas immaculately clean, and fantastic front of house staff. Special mention to Anthony who made our stay even more memorable. Only negatives are if selecting half board the food is from the restaurant which is nice, but does get repetitive as the menu is the same every night. I would recommend just breakfast option as being located close to Chania old town, it’s worth going into town for dinner. Also oddly, water / soft drink is not included in half board, which is bizarre and not mentioned at the start. Room was immaculately cleaned every day however the fridge is connected to the room card key slot which activates all electrical devices when inserted, which means storing food/drink when away from the room is not possible as it does not stay refrigerated. Lovely pool and cabana area which is clean and truly relaxing with great daily pool towel service. Overall very good experience with very minor improvements possible to make it a perfect stay. Highly recommended, and would definitely go back!

Best hotel I’ve ever stayed at! Beautiful rooms, peaceful pools with lovely surroundings and no rush for sunbeds. Breakfast selection was vast and delicious as was the main menu. The staff were very welcoming and friendly (special mention to barman Pedro) and the young men on reception. The location was perfect with several beaches within easy walking distance and a bus stop on the doorstep for a short journey into Chaniá which was stunning. The Little Fun Train also picks up outside and we did a fantastic trip into the small villages and olive oil factory.

One of the friendliest Hotels my wife and I have stayed at for many years and probably one of the cleanest too. Lovely breakfast and the meals available at lunch and evening are excellent quality. All the staff were so helpful, in a genuine way. The location is great, a quiet spot near beaches . Not much going on at night apart from a few tavernas but just a ten minute bus ride into the lovely Chania for 2 euro, 2 buses an hour. I would thoroughly recommend.