The check in staff was very friendly. We left 20 minutes after arriving. Unfortunately, the front desk closed at 11 pm so we were unable to let them know until the morning. The ceiling & walls had sagging, horrible drywall, there is rust on all electrical items, with exposed wires on switches, the sofa was grey with dirt & full of sand, hairs all over the floors, tub not clean with black bathtub water lines but what did it for us was when I pulled the covers back to go to bed, the roaches scattered. The ones I didn't smash (there were too many) ended up under the sofa. We left & have requested a refund.