Syracuse Inn

The building in general wasn’t in top shape old carpeting and a strange smell throughout. Garbage on the grounds outside around the dumpster. The room itself was in decent shape. They’re undergoing construction so maybe things will get better. It’s a budget priced hotel but next time I’ll stay elsewhere.

The property is currently being completely gutted. There are building materials, furniture, torn up carpeting, large appliances strewn throughout the interior of the motel, including in stairwells and hallways. The exterior looks like an unkempt construction site (which it is). I left after three minutes, and ********** and the facility itself have thus far refused to refund my money for the grossly misrepresented product. Among other things, I am pursuing legal action.

I gave a review to the person on staff when checking out and have not heard back from the supervisor. I showed pictures of the following problem areas as follows: The coat hanger was separating from the wall - the sink had hard crust of dirt about 1/3" high in some places, there was no garbage can, no kleenex box, the curtains had holes, paint on some of the light shades, the phone was so filthy that I didn't want to touch it, there was wood trim missing on some of the furniture, there were 2" screws sticking out of furniture for no apparent reason, there was no peep whole cover on the door - there was a kleenex stuffed into it. I have pictures of all these issues. I was told that the hotel was under renovation and that the room I was staying in was complete and I was the first person to stay in it. I checked in at 12:30 am after a 12 hour drive and did not notice these problems until the morning.

Let's start with the room door didn't have a lock, bathroom door didn't close, toilet didn't work, shower had bugs in it, bedding felt slimy. I tried to address this with the staff but there was nobody there. Don't waste your money pay extra for another place or sleep in your car.

Clean quiet the shower was really hot and the AC was cold and great service all for the best price around in this area I enjoyed my stay there I will definitely be back and recommend it to my friends and family

This hotel was exactly what you would expect from an inexpensive roadside motel. The room was clean, the furnishings were adequate and the service was friendly. The one unexpected bonus was a small fridge with a freezer which actually kept our freezer pack frozen. The air conditioner worked well. The whole place could use a makeover but I was not expecting luxury at $55 a night.The bed was comfortable for one person, I’m not sure how it would’ve been with two people in it. I would stay here again for a night or two.

It was ok... quiet and very reasonable for the cost. There's nothing extra special about the property just somewhere to lay your head.

The motel was old and shabby however our room was clean so we stayed. There were little things wrong everywhere.THERE WAS NO BREAKFAST -false advertising in their amenities. There has been NO BREAKFAST SINCE THE PANDEMIC STARTED 2 1/2 YEARS AGO. They are still using the same excuse. We were extremely annoyed with the fact that they didn’t update their advertisement that they no longer provide breakfast with your stay.

I like that it wasn’t in a crowded city area. I didn’t like the fact that it wasn’t updated for technology. No USB avails and limited places to plug in. There was a phone but it has no cord to call anywhere. The vending machines near the ice maker were out of order. My non-smoking room was good but the hallway reaked of past smokers.