Kathleen
February 18, 2024
This is a very high end hotel and the price, at nearly $500/night, reflects this. The staff is always very pleasant and professional.
This time, however, we had no hot water for washing/showers and were only offered “extra” points. We were charged for internet, even though the app states that if you are a member it is free. Didn’t find this charge until after we checked out so now will need to call to try to resolve it.
Overall, for the price, should have been offered better service.