Guest User
December 28, 2023
Songtsam Benzilan Hotel sells the "Nidin Hiking Product" for 1,280 yuan per person. Officially, it is claimed that the hiking + lunch in the forest lasts 6 hours and is equipped with a butler and guide. However, the actual trip is 1.5 hours (including driving and hiking) + 1 hour for lunch = 2.5 hours. The actual situation is Jiangzi:
🙈It takes 30 minutes each to drive up and down the mountain. During this period, the butler and the guide chatted happily, while the guests were left in the cold;
🙈Get off the car and start hiking, walking along the stream in the forest. The guide is in front, eight feet away from the guests. After walking for about 40 minutes, the eyes are wide open. The hiking ends unexpectedly, as if I just took a walk downstairs in the community... ….The professional guide has no professional knowledge and no introduction in the whole process. He has no idea what kind of forest, what river, what kind of mountains, what kind of animals and plants he is seeing;
All in all, I spent over 1,200 on hiking products, which made me feel lonely🌚
Comrades who want to buy this product, please take this advice🙅🏻♀️ It is really an insult to human intelligence! If you’re not short of money, just pretend I didn’t say it🤣
Complain to Songtsam customer service🀄️ and see if they can get a satisfactory answer later.
❗️❗️After years of hard work, Songtsam hotels and travel products have firmly established themselves as the leading brand in the mid-to-high-end market in ******* areas. However, we have zero tolerance for such products that insult our IQ. If Songzan does not provide a reasonable solution, we will definitely complain to the Consumers Association!
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