Guest User
December 22, 2023
From the moment I stepped into the lobby, I was met with disinterest and rudeness from the staff named ISSAM, introducing himself as the Manager. And us inquiring who is his Superior, replied with a ‘IT IS NONE OF OUR BUSINESS’. As being a guest of a tenant to attend a holiday dinner, it was a nightmare that other visitors just went home of disappointment. The guy is very unprofessional in dealing with the guest and their visitors, especially talking very rude to us. Confronting the guy properly that the way he deals with their clients is clearly not correct, he insisted that it is professional which definitely not. He offered to call the police so we can complain his attitude like ***. This might be a case of racism as we are Asians. And being part of the Hospitality Industry, this kind of attitude is NOT TOLERATED at all. It is very disappointing and horrible. STAY AWAY FROM THIS PROPERTY.