Dongguan Well Garden Hotel

Dongguan Well Garden Hotel Reviews

Dongguan Well Garden Hotel

No.68 Dongxi West Road (Xitou Village), Dongguan, ChinaView Hotel Details
Dongguan Well Garden Hotel
Dongguan Well Garden HotelDongguan Well Garden HotelDongguan Well Garden Hotel
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Dongguan Well Garden Hotel Guest Reviews

4.2/5
Very Good
95 review
Verified reviews
Location4.3
Amenities4.1
Service4.3
Cleanliness4.2
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All Reviews(95)
Positive reviews(86)
Reviews with photos/video(10)
Awesome stay(31)
Great service(15)
Classy environment(13)
Great value for money(9)
Quiet & comfortable(8)
Strange smell in room(6)
Negative reviews(9)
Manish
Executive Twin Suite
Stayed in Apr 2023
Business travellers
2 review
4.5/5
Great
Posted on Apr 18, 2023
It’s exactly opposite the exhibition Center which is the most important factor. The rooms were clean. Bed sheets towels everything was clean. No option or vegetarian breakfast was a bad thing. Staff was very accommodating even if they did or did not speak English. If you’re coming for the exhibition, I don’t think any option gets better than this hotel.
Response from Property: Dear guest: Hello, We are very happy to get your full love, your precious feeling is the driving force for our Huating family to make continuous efforts, we will continue to work hard to do better, looking forward to your next visit, I wish you happy every day! Thanks!
Guest User
Superior business King Room
Stayed in Oct 2022
Solo travellers
5 review
4.0/5
Very Good
Posted on Oct 9, 2022
The shower corners were quite dirty and stained... The kind of stain that wasn't scrubbed of for a long time. The management and staff were quite friendly.
Response from Property: Dear guest: Hello, thank you very much for choosing to stay in our hotel and put forward valuable comments. We will try our best to improve the shortcomings and do all the work carefully, looking forward to your next visit, I wish you happy every day, thank you!
Guest User
Superior business King Room
Stayed in Aug 2022
Business travellers
4 review
4.0/5
Very Good
Posted on Sep 9, 2022
Was great and nice experience
Response from Property: Dear guest: Hello, We're very happy to get your full love, your precious feeling is the driving force for our Huating family to make continuous efforts, we will continue to work hard to do better, looking forward to your next visit, I wish you happy every day! Thanks!
Sun Pierre
Leisure Twin Room
Stayed in Mar 2024
Friends
48 review
4.0/5
Very Good
Posted on Apr 1, 2024
The hotel is in a good location. There are a lot of wild food nearby. There are also karaoke in the hotel. The room is large and the price is reasonable. It is cost-effective. I will consider staying here again next time in Li! ! !
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Hua Ting Garden Hotel and giving your comments. Your selected picture is wrong. Our hotel does not have such room type. We will continue to work hard to do better and look forward to your next visit. Thank you!
Wing In
Leisure Double Room
Stayed in Mar 2024
Family
1 review
4.0/5
Very Good
Posted on Apr 1, 2024
The room environment is ok, although the corridor is full of smoke smell, the room smells good. The sheets were covered with moisture. The overall price is very consistent with the room price.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Hua Ting Garden Hotel and giving us your comments. We will continue to work hard to do better and look forward to your next visit. Thank you!
Guest User
Leisure Double Room
Stayed in Mar 2024
Business travellers
9 review
4.0/5
Very Good
Posted on Mar 9, 2024
Compared with the previous stay, the quality and environment of the hotel restaurant are a little worse, and the WiFi signal is not very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for coming. We are very sorry to hear that you had an unpleasant experience when staying at Hua Ting Garden Hotel. We attach great importance to your feedback and will immediately improve the detection of WiFi signals and the service quality of the restaurant to ensure better service for every guest. We will also strengthen the management and supervision of hotel facilities and services to enhance the overall stay experience. If you have other suggestions or comments, please feel free to tell us and we will take it seriously and make improvements. Thank you again for your feedback and hope you can give us a chance to let you feel our improvement next time you stay. Looking forward to your visit again and wish you a happy life!
Anonymous User
Leisure Queen Room
Stayed in Aug 2023
Couples
3 review
5.0/5
Outstanding
Posted on Aug 30, 2023
I'm used to living in this hotel. It's well maintained in all aspects, and the parking is free. You can also swim in the hotel pool during the period. It's a comfortable stay experience!
Original TextTranslated by Google
Response from Property: Dear guests, hello, it is a great honor to serve you. Thank you for your love all the time. Your satisfaction is the driving force of our Hua Ting family's continuous efforts. We will continue to work hard to do better and look forward to your next stay. I wish you happiness every day. Thank you!
Guest User
Executive Twin Suite
Stayed in Feb 2024
Family
3 review
4.7/5
Amazing
Posted on Feb 12, 2024
The room type is very suitable for families with children, but the breakfast was downgraded during the Spring Festival and there was no buffet. The garden is very nice. If the room can be upgraded, free snacks, capsule coffee, and the TV can be upgraded to a projector, it will be more satisfactory.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Hua Ting Garden Hotel and sharing your experience and suggestions on our hotel. We are glad to hear that you think our room type is suitable for families with children and that you are satisfied with the garden. Regarding breakfast, we are very sorry that the buffet was downgraded during the Spring Festival. This is due to operational adjus**ents during the special period. We will seriously consider your feedback to ensure better breakfast options in the future. We attach great importance to suggestions for room upgrades and providing free snacks, capsule coffee, and upgrading TV to projection. These are all good ideas to enhance the guest accommodation experience. We will convey your suggestions to the relevant depar**ents to evaluate the feasibility and consider improvements in the future. Thank you again for your feedback, and we hope to bring you a more satisfactory experience during your next stay. If you have any other suggestions or needs, please feel free to let us know. I wish you and your family a happy new year and good health!
Guest User
Leisure Queen Room
Stayed in Aug 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Aug 5, 2023
Very good experience! The facilities are complete, hygienic and clean, the environment is good, and the service attitude is very good. The price is really worth it. All friends recommend you to choose Huating Garden Hotel
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello, thank you for choosing Hua Ting Garden Hotel and it is a great honor to serve you. Your satisfaction is the driving force of our Hua Ting family's continuous efforts. We will continue to work hard to do better and look forward to your next stay. I wish you happiness every day. Thank you!
Guest User
Leisure Queen Room
Stayed in Sep 2023
Business travellers
3 review
4.0/5
Very Good
Posted on Sep 12, 2023
Apart from the inconvenient location, the facilities are very complete.
Original TextTranslated by Google
Response from Property: Dear guest, hello, it is a great honor to serve you. Your satisfaction is very important to us. We will continue to work hard to do better and look forward to your next visit. Thank you!
Guest User
Leisure Suite
Stayed in Jul 2023
Other
4 review
1.0/5
Posted on Jul 10, 2023
This hotel experience is too bad. First: After entering the room, there are cleaners cleaning. We took our luggage and had to wait for him to finish cleaning before we could enter the room. (Shouldn't the front desk tell me that the room is being cleaned?) Second: The corridors on the room floor are full of smoke. This is a non-smoking floor. Why is there such a strong smell of smoke? Third: After entering the room, I found a lot of dust and hair on the ground (did they clean it carefully?) Fourth: There is a class in the room. The edge of the class is broken, if you don't see clearly, it is easy to hurt your feet. Fifth: The room has a strong musty smell (fortunately, I have a perfume) Sixth: The worst is this experience. I live on the 4th floor. At 12 o'clock in the evening, the sound and vibration of the KTV on the 2nd floor downstairs can be fully felt in the room. I can even hear what songs they are singing. Its noise makes you unable to sleep at all. arrive. I know you get what you pay for. But the most basic hygiene and quietness at night should also be there!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for staying in Huating Garden Hotel. The hotel is very sorry for not giving you a good guest experience. We will reflect the points you mentioned to the relevant responsible personnel. We are doing Only hygienic rooms can be opened for guests to stay in. I am very sorry for the situation that the sanitation is not done well. Secondly, I am very sorry that the room you booked is a windowless room on the 4th floor. It is not a non-smoking room or a non-smoking floor. The ventilation effect of the window room is relatively poor. We will strengthen the ventilation work. The sound of the KTV on the second floor is not so good because the floors are separated. I am sorry for such an unpleasant hotel experience. Thank you very much for your valuable suggestions and opinions to help us improve our deficiencies and perfection. I look forward to your next visit to the store, so that you have the opportunity to see our changes and discover our good points , I wish you a happy day, thank you for coming!
Anonymous User
Leisure Suite
Stayed in Dec 2023
Business travellers
43 review
5.0/5
Outstanding
Posted on Dec 19, 2023
The reserved room had no windows. When we arrived, the front desk clerk enthusiastically told us that the room might be cold, so we jumped to a room on the 7th floor. The room was clean and smoke-free, and the breakfast was small but delicious. It was still very friendly!
Original TextTranslated by Google
Response from Property: Thank you very much for your trust and support. It is our honor to choose Hua Ting Garden Hotel. Your satisfaction is the driving force of our service. We will continue to work hard to do better and look forward to your next visit. Thank you!
kosetsu
Leisure Queen Room
Stayed in Dec 2023
Business travellers
5 review
5.0/5
Outstanding
Posted on Dec 6, 2023
The service is cordial. Enthusiastic attitude. The hotel is quiet and clean. Rich breakfast. The front desk is spacious. It would be even better if there is a place for tea and coffee. Go again if you have a chance
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and support. Your satisfaction and valuable suggestions are very important to us. We will work harder to do better and look forward to your next visit. Thank you!
Guest User
Leisure Queen Room
Stayed in Jun 2023
Solo travellers
17 review
4.2/5
Very Good
Posted on Aug 14, 2023
The decoration of the room is relatively old and has not kept pace with the times... But there are swimming pools and heated pools outside (but pay attention to the opening hours), which is the main reason I booked this hotel, and the garden is also beautiful. It takes 10 minutes to walk to the subway station and the exhibition center next to it. The traffic is convenient.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for choosing to stay at Hua Ting Hotel and giving your comments. Your feelings are very important to us. We will continue to work hard to make changes. We look forward to your next visit to the hotel and wish you a perfect stay. I wish you happiness every day!
Guest User
Leisure Double Room
Stayed in May 2023
Business travellers
20 review
3.0/5
Posted on May 17, 2023
The decoration is outdated, the room is full of musty smell, the quilt also has a musty smell, the breakfast plate has not been washed, in short, it is hard to describe. The lady at the front desk is nice, and they also provide clothes rails
Original TextTranslated by Google
Response from Property: Dear VIP: Hello, I am very sorry to bring you such a hotel experience. Your precious feelings are very important to us. We will feed back to relevant personnel, strive to improve the deficiencies, strengthen the improvement of hygiene and air quality, and strive to achieve the best Mei, look forward to your next visit, I wish you a happy day, thank you!