Vienna Hotel (Dongguan Songshan Lake)

Vienna Hotel (Dongguan Songshan Lake) Reviews

Vienna Hotel (Dongguan Songshan Lake)

No. 123 Shilongkeng Road Section of Xiangshi Road, Liaobu Town, Dongguan, Guangdong, 523400, ChinaView Hotel Details
Vienna Hotel (Dongguan Songshan Lake)
Vienna Hotel (Dongguan Songshan Lake)Vienna Hotel (Dongguan Songshan Lake)Vienna Hotel (Dongguan Songshan Lake)
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Vienna Hotel (Dongguan Songshan Lake) Guest Reviews

4.7/5
Outstanding
356 review
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.8
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All reviews(356)
Positive reviews(352)
Reviews with photos/video(66)
Classy environment(38)
Awesome amenities(36)
Friendly front desk staff(33)
Quiet & comfortable(21)
Perfect for business trips(17)
Convenient parking(14)
Many amenities(13)
Delicious breakfast(12)
Negative reviews(4)
Dimnesion-X
Standard Single Room
Stayed in Jun 2024
Business travellers
1 review
4.5/5
Great
Posted on Jul 14, 2024
The staff are friendly and helpful. The hotel offers free shuttle car upon request. If you are going to nearby sites can book in advance for free.
Response from Property: 感謝您入住酒店並分享, 很高興酒店的每一個環節都得到您的認可, 通過您細緻入微的描述, 可以感受到這次旅程給您帶來的幸福感, 這是我們服務者一直追求的, 這也將成為我們繼續努力、不斷進取的動力, 期待下次為您服務!
Guest User
Standard Single Room
Stayed in Aug 2022
Business travellers
13 review
5.0/5
Outstanding
Posted on Sep 29, 2022
The location is very good, it is very convenient to eat, drink and play around, the room is very comfortable, the sound insulation is good, it is great
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Response from Property: Dear guest, hello! Thank you for taking the time to give a sincere review to Vienna (Songshan Lake Branch). You can enjoy no-stop service, luggage storage service, and morning call service upon check-out. We are committed to giving you the best experience throughout your stay. All rooms have been fully renovated and upgraded to version 5.0, and special promotions have been launched, looking forward to your visit. Thank you again for your love for Vienna (Songshan Lake Branch) and look forward to your visit again!
Guest User
Standard Single Room
Stayed in Aug 2022
Couples
7 review
5.0/5
Outstanding
Posted on Sep 25, 2022
The room is clean and hygienic, the service attitude is good, the facilities and equipment are very good, the environment is good, and the breakfast is great! I will choose here next time I come
Original TextTranslated by Google
Response from Property: Dear guests! Thank you very much for your review, it is our honor to have your recognition. The hotel is located in the Shilongkeng section of Xiangshi Road, 1km from Songshan Lake Bus Station, 1.9km from Dongfang Commercial Street, and 7.2km from Songhu Yanyu Scenic Area. The transportation, play, shopping and dining are very developed, and the five-star luxury is used. Large bed, elegant and artistic decoration style, zero waiting for check-in, luggage storage, wake-up call, buffet breakfast, etc. The hotel has always been committed to providing the best service to guests, thank you again for your review, welcome to visit next time
Xiuxiannaner
Superior Double Bed Room (Deep Sleep + KUMONS Mattress + Central Air Conditioning)
Stayed in Aug 2022
Business travellers
4 review
2.7/5
Posted on Sep 23, 2022
I asked the front desk clerk to open a quieter room. She asked that the superior double room is on the side of the road. As a result, the noise of the traffic on the road was loud all night, which led to poor sleep.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your review of the hotel. We are very sorry for your experience during your stay in the hotel. We are very sorry for your unpleasantness about the noise you raised, and we have made further improvements. Focus on follow-up. Next time, you can book our business orders and luxury orders. The neighborhood is quiet and there is no traffic. We apologize for the bad experience this time. If you come here next time, I hope you will book this hotel again. Give us a chance to apologize. I believe that with your support and affirmation, we will definitely do better in service and quality! Your satisfaction is the only criterion for testing our services. The hotel is located in the Shilongkeng section of Xiangshi Road, 1km from Songshan Lake Bus Station, 1.9km from Dongfang Commercial Street, and 7.2km from Songhu Yanyu Scenic Area. The catering is very developed, the five-star luxury bed used, the elegant and artistic decoration style, zero waiting for check-in, luggage storage, wake-up call, buffet breakfast, etc., we will strive to do better and look forward to your visit again~
Guest User
Superior Room (2 Beds)
Stayed in Jan 2025
Business travellers
16 review
5.0/5
Outstanding
Posted on Feb 15, 2025
再次來住,體驗感還是非常滿意!服務方面前台接待熱情周到,入住和退房手續辦理迅速,工作人員始終面帶微笑,耐心解答我們的各種問題。衞生條件令人放心,房間整潔乾淨,床品一塵不染,浴室也沒有任何水漬或異味,公共區域如大堂、電梯和餐廳也保持得非常清爽。整體來説,這家酒店在服務和衞生方面都做得非常出色,強烈推薦!
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Response from Property: 尊敬的賓客您好! 謝謝閣下的滿分點評, 您的支持與鼓勵, 是我們前進的最大動力。維也納酒店(東莞寮步松山湖店)以不斷的為客人營造温馨舒適的居住環境而努力, 以最高的性價比滿足不同賓客的要求,維也納酒店期待您的再次光臨!
Guest User
Superior Double Bed Room (Deep Sleep + KUMONS Mattress + Central Air Conditioning)
Stayed in Jan 2025
Other
16 review
5.0/5
Outstanding
Posted on Feb 11, 2025
酒店周邊環境還算熱鬧,房間設施齊全,衞生狀況亦不錯,周邊餐飲亦十分豐富,有家殺豬粉老味道亦很是可口,不錯!對面的零食超市食品亦是十分豐富!如果淋浴水温更高些,居住體驗將會更好。
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Response from Property: 尊敬的賓客您好,謝謝您滿分點評,得到您的認可與肯定是我們前進的動力,我們也會不斷前行,把各項工作做的更好,營造温馨舒適的家而努力,同時希望您及身邊朋友再次入住維也納酒店東莞寮步松山湖店,祝您身體健康,萬事如意!
Guest User
Standard 2-bed Room
Stayed in Dec 2024
Couples
60 review
5.0/5
Outstanding
Posted on Jan 16, 2025
房間與圖片相符。 設施:較好,特別滿意衞生間格局夠大,水喉出水大,淋浴滿意,夠爽。 衞生:好。 早餐滿意。 地點位置好,周邊都有大排擋,找食方便,離西溪景點步行約2.4公里。
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Response from Property: 尊敬的賓客您好! 非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞, 也是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 熱切期待您的再次光臨! 歡迎您再回來體驗, 祝生活愉快!
Guest User
Standard 2-bed Room
Stayed in Feb 2025
Business travellers
6 review
5.0/5
Outstanding
Posted on Mar 7, 2025
再次來入住,這次的體驗非常棒!酒店服務熱情周到,從前台到客房服務都無可挑剔。設施齊全,房間乾淨整潔,床品舒適,強烈推薦!
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Response from Property: 尊敬的賓客: 您好! 非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇, 為了您的信賴,我們將更加堅持不懈,維也納酒店(東莞寮步松山湖店)永遠屹立於這個城市,等候您的來臨!不見不散哦! 祝: 笑口常開^_^!
Anonymous User
Superior Double Bed Room (Deep Sleep + KUMONS Mattress + Central Air Conditioning)
Stayed in Dec 2024
Travel with friends
42 review
5.0/5
Outstanding
Posted on Feb 28, 2025
重回東莞松山湖,我要推薦五星好評。房間衞生,床墊舒服,吃喝方便,服務周到。每次出差都住性價比高,帶不走的行李放前台,妥妥的,再次推薦,
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Response from Property: 尊敬的賓客您好! 謝謝閣下的滿分點評, 您的支持與鼓勵, 是我們前進的最大動力。維也納酒店(東莞寮步松山湖店)以不斷的為客人營造温馨舒適的居住環境而努力, 以最高的性價比滿足不同賓客的要求,維也納酒店期待您的再次光臨!
Angrejiasidao
Superior Double Bed Room (Deep Sleep + KUMONS Mattress + Central Air Conditioning)
Stayed in Feb 2025
Couples
7 review
5.0/5
Outstanding
Posted on Mar 26, 2025
房間整潔乾淨衞生乾淨整潔 前後服務人員工作認真態度温和,特別是酒店外面的服務大哥特別熱情周到,幫我停車、幫我們拿行,還幫我們把行李一直送到820房間,真的讓我感動。身在外鄉真的是好親切。
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Response from Property: 尊敬的賓客: 您好! 感謝您送的 5 分好評! 美麗的時光, 維也納東莞寮步松山湖店與您不期而遇, 感謝這份緣分, 我們會倍加珍惜, 期盼與您的下次相見! 祝: 安好!
Anonymous User
Business Double Bed Room (Peaceful + KUMONS Mattress + Central Air Conditioning)
Stayed in Dec 2024
Business travellers
12 review
5.0/5
Outstanding
Posted on Jan 19, 2025
好好好好好,很好,非常好,絕對好
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Response from Property: 尊敬的賓客您好! 謝謝閣下的滿分點評, 您的支持與鼓勵, 是我們前進的最大動力。維也納酒店(東莞寮步松山湖店)以不斷的為客人營造温馨舒適的居住環境而努力, 以最高的性價比滿足不同賓客的要求,維也納酒店期待您的再次光臨!
Guest User
Standard Single Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 16, 2024
第一次入住維也納酒店,感覺非常好,前台很熱情,辦理入住也很快,服務很OK,客房乾淨,環境相當niCe
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Response from Property: 尊敬的賓客: 您好! 感謝您 5 分的點評哦! 每個城市總會有讓人惦念的理由, 每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望 維也納酒店(東莞寮步松山湖店)會是您回憶裏最温馨最獨特的那個!常回 維也納酒店(東莞寮步松山湖店)看看, 祝: 安好
Guest User
Standard Single Room
Stayed in Sep 2024
Business travellers
7 review
5.0/5
Outstanding
Posted on Nov 2, 2024
房間很明亮,都是大窗户,衞生做得很乾凈,前台的服務不錯,下次出差再來
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Response from Property: 尊敬的賓客: 您好! 感謝您對 維也納酒店(東莞寮步松山湖店)的大力支持, 您的滿意就是酒店前進的動力, 無需贅言, 常來就好咯! 祝: 工作順利, 天天好心情 O(∩_∩)O~
Guest User
Standard Single Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 22, 2024
酒店服務做的非常到位,看我小孩拉行李不太方便,特意安排保安大哥把行李送到房間,貼心服務[強][強],下次首選
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Response from Property: 您好! 非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞, 也是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 熱切期待您的再次光臨! 歡迎您再回來體驗, 祝生活愉快!
Guest User
Standard Single Room
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 1, 2024
酒店員工服務態度很好,設備齊全,乾淨衞生,體驗感很好
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Response from Property: 尊敬的賓客:您好! 感謝您對維也納酒店(東莞寮步松山湖店)的鼓勵與推薦! 金獎銀獎不如您的誇獎, 金盃銀盃不如您的口碑, 我們不會讓您失望的! 祝: 萬事如意!