Anonymous User
May 7, 2024
The front desk was very good. They upgraded the room for free. Maybe we arrived late, so there was no welcome fruit. They gave us four peach cakes. They were delicious. Let me talk about the cleanliness of the room. The bed sheets and quilt covers were very neat and clean. It is recommended to use the inner pillowcase for the pillow. The details of the cleanliness need to be improved as shown in the picture. The tea set is very clean. I would like to emphasize this. The doorbell was pressed 5 times inexplicably in the middle of the night. I called the front desk and the front desk was very good. They asked the security guard to come up and check that there was no one at the back door, but someone pressed the doorbell again around 01:30. I really didn't sleep well, which greatly reduced the safety attribute! Please check the surveillance at the front desk, but there is no result! As a full-service hotel. The 4th floor is a KTV and bar. There should still be elevator control. The elevator control of the middle elevator is broken. If it weren't for the service of the front desk, security, and room attendants, I would only get 1 point. Finally, I suggest that the school downstairs is already very noisy. It is recommended that the guest room use the intercom and wear headphones.
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