Residence Inn Albany Clifton Park

We had a wonderful stay. The breakfast staff was great, food good, and the hotel was clean. A nice location as well. We enjoyed our time here and look forward to visiting again when we return to the area.

Spending 200+ nights a year in a hotel the little details always catch my eye. This hotel was immaculate and the little details that the staff did made my stay more enjoyable. You can tell that the staff takes pride at this property even folding towels, and cool little fancy ways show that these people, do it right

What you would expect from a Residence Inn. Clean, functional rooms. Friendly and helpful staff (especially at breakfast). Better than average breakfast with lots of options, plentiful seating. The major issue is noise - either from barking dogs in the many rooms that seem to have pets, or from the Northway, which is a mere stone's throw from the back of the building. The road noise was magnified in the rain. My advice - make sure your rooms are in the front of the building and no where near any pets. The signage on Route 9 is inadequate - especially at night. Easy to miss.

Our request for early check in was accommodated on arrival around 1:00 PM by Hana who was also very pleasant, cheerful and helpful throughout our stay The Pre-room Check by head of household is either non-existent or lacking in due diligence as the first time we used the toilet it did not flush & we noted the sink did not drain. On arrival back later in the afternoon, Hana assured us all was fixed. Unfortunately for the balance of our two-night stay, the toilet often required multiple flushes to dispose of the waste and the sink took some 90 minutes to drain out after use. Then there was the lack of working lights – we noted the light next to the desk had a broken light bulb which had obviously been broken for weeks (See Photo’s) Dish plates and mugs were left in the cupboard dirty and required washing before use! Cupboards were very sp**** with only two drinking glasses and two wine glasses Add in the fact that the washroom mirror has lost backing all around the edges and the desk edging has separated leaves a totality of maintenance issues that are unacceptable for guest to have to endure in a Marriott property The bed was most certainly not the “Heavenly Bed Standard Marriott Bonvoy mattress” promoted my Marriott, but some cheap, substandard knock off! We endured two sleepless nights and the accompanying sore back and body aches that result from sleeping on a rock-hard mattress that resembles a concrete floor that has absolutely no give & zero comfort! While Marriot corporate officers & vice presidents are preaching that all Marriott properties are “fully open”, this property is the exception. This property has still not resumed the evening Social Hour…… Breakfast is a grab and go and there is still no sign of the pre COVID buffet multi option breakfast fare one expects from a Residence Inn One positive is the property does have a nice outdoor patio and fireplace and is well situated to shopping and restaurants However, there are also many other hotel options in the vicinity which we will most certainly choose from on our next visit to the area

Upon arriving we were thrilled with the hotel. It was clean with a nice pool and basketball court. Shopping nearby with so many restaurants to chose from. Room was clean and spacious. The only downside and why we would not stay here again is that the hotel is next to the highway and it is very noisy. Woke us up often as noise is constant even into the night. Hotel should get better windows. It's unfortunate because this hotel has everything, but a good night's sleep is too important.

We just spent one night at this Residence Inn while passing through the area on our way back from Vermont. Our stay was great from start to end. Overall, this by far was one of the cleanest Residence Inns we have ever stayed at. There were no funky smells or odors in any part of this property including the room. When we checked in, the woman at the front desk was super super friendly. She handed us the keys to our king studio up on the 4th floor. (Room 407) The room overall was extremely spacious and clean. The bed was also comfortable. I got a good night’s sleep. We would definitely stay here again. This hotel is equally as nice as the Courtyard down the street, however what made this property stand out even more was the fact that all the rooms here have full kitchens.

We only spent the night but really like all the conveniences. Was a great location to the restaurant we were meeting friends. While we didn’t have our dog or cat, it appeared to be very pet friendly.

Nice full size kitchen but it was missing pots and pans

Friendly helpful happy staff. Clean. Great pool. Hot tub. Easy parking. Great breakfast.