Overall I enjoyed my stay at this hotel. Everyone is very nice and accommodating to your needs. The rooms look exactly like the picture and they are very clean. They also do the housekeeping everyday. The breakfast was excellent, they offered natural juice y fruit, they would ask how you would like your eggs, they also offered bread, arepas, almojabanas ect. They also have a rooftop bar that is open wed-sat and they have food there too. Now for the hot water; there is not hot water at all times. They have a schedule for the hot water that is 5am to 10am and then in the evenings from 5pm to 10pm. The hot water was hit or miss and at times it was only warm.