Malik Hotel Boutique

"The place is fine, but needs some kind of care and maintenance in details"

Torca Hotel

"HORRIBLE! BEWARE! The worst customer service and disrespect for customers with terrible accommodations. I don't even know where to begin with this nightmare of a hotel. This review could go on for pages with all the things that went wrong. I stayed there 7 nights on business. I did not select the hotel. The group that was hosting the training had pre-paid for the group. I should have know from check-in this would be a nightmare. We had reserved months ago and were clear we needed a king bed. When we arrived, the young girl at the desk said there was no king bed. She didn't even attempt to try and help us. An older woman worker heard us discussing the issue and told the young girl it was possible. She then told her how to move things around. This was the beginning of a long line of lazy workers who have NO TRAINING IN CUSTOMER SERVICE. They are RUDE and DISRESPECTFUL. The breakfast in the morning was exactly the same every morning and it was less than appetizing. Breakfast was till 930 every morning. I arrived at 840am on two occasions and they were basically out of food and refused to bring more. The rooms were clean. I will give them that. But the beds were hard. They provide no basic, complementary toiletries. The outlet in the bathroom was broken and when I called for maintenance the worker said the outlet was on order and could only give me an extension cord. There was one towel on one day and when I called for another towel the young girl at the front desk gave me a hard time about getting another towel. And the supplies at the hotel were low. There were only a few irons at the hotel. We had trouble getting one. We finally got one and then the next morning we were woken up at 530am to get the iron back because another guest needed it. WHO DOES THAT!! The pool was closed almost the entire time we were there. There was a lounge area/work area by the pool but every time I went to go work there, the employees were there eating and relaxing as if it was an employee lounge. This is clearly a management issue with the hotel and a lack of training for what are mostly very young employees. The worst night was our last night. We arrived from an excursion to find loud music at the hotel and many drunk and rowdy people coming in and out the hotel. When we asked when the event would be over they said 2am. Our room was on the 5th floor right below the party area and we got no sleep with the live band, dancing, and noise. Many of us complained and they said it was the hotel owners party and there was nothing they could do. Can you believe that?!! The hotel owner was inconveniencing his own guests for his personal pleasure. Clearly, the issues with this hotel start from the top with a lack of care and concern for guest and their comfort and safety. In all fairness, I will give a few pros. The hotel is in a decent location (though it can be very noisy if there is a game as it is right across the street from the soccer"

Park V

"Very good service"

Hotel MS Pacifico Chipichape

Hotel Spiwak Chipichape Cali

"They actually forgot about the morning call"

Hotel Casa Santa Monica Norte

"The facilities and environment are very general, the service is poor 👎 I wanted to live in a worse room type for me at the beginning. I changed it after I had ague. The room with no window was still very small. It was completely inconsistent with the description picture. The location was OK but there was no supporting facilities around. Disordered, the picture shows the worse room for me at the beginning, No windows on the street is neither safe nor noisy"

Hotel MS Chipichape

"Despite the hotel personal which is very friendly, but they don’t speak English, the hotel is maximum 1 star hotel. The rooms with the view to the street are very noisy. At 5 floor the hot water barely comes if the others are using the shower at the same time. They clean the hotel every day. The double rooms to the street are specious. The rooms inside the hotel have no windows! Breakfast is very very basic."

Cali Marriott Hotel

"Clean and tidy"

InterContinental Hotels CALI by IHG

"Hygiene: Clean Environment: Nice Service: Very good"

City Express Plus by Marriott Cali Colombia

"When I checked in, I specifically told the front desk that I didn't want a street-facing room, but they still gave me one. It was very noisy, with motorcycles and cars making noises until late at night. I couldn't sleep at all, so I had to ask the front desk to change it in the middle of the night. I ended up getting a standard room. The fruit for breakfast was good, but there were no vegetables, and the only protein was scrambled eggs. The air conditioner in the room was installed in a strange position, blowing towards my head."

Hotel Boutique Casa del Hidalgo

"The sound insulation is very poor, and the room on the side of the road at night is very noisy! The hotel time should be longer, the facilities are old; the security is not bad, the front desk service is also very good."