Hotel El Peñon by Bithotels

"The room is perfect. Spacious and clean. Service is not so friendly and the breakfast bad."

Aqua Granada Hotel

"A great option for those looking for a quick getaway. I really liked the service, it was affordable, and the staff was friendly. Overall, I recommend it."

Torca Hotel

"HORRIBLE! BEWARE! The worst customer service and disrespect for customers with terrible accommodations. I don't even know where to begin with this nightmare of a hotel. This review could go on for pages with all the things that went wrong. I stayed there 7 nights on business. I did not select the hotel. The group that was hosting the training had pre-paid for the group. I should have know from check-in this would be a nightmare. We had reserved months ago and were clear we needed a king bed. When we arrived, the young girl at the desk said there was no king bed. She didn't even attempt to try and help us. An older woman worker heard us discussing the issue and told the young girl it was possible. She then told her how to move things around. This was the beginning of a long line of lazy workers who have NO TRAINING IN CUSTOMER SERVICE. They are RUDE and DISRESPECTFUL. The breakfast in the morning was exactly the same every morning and it was less than appetizing. Breakfast was till 930 every morning. I arrived at 840am on two occasions and they were basically out of food and refused to bring more. The rooms were clean. I will give them that. But the beds were hard. They provide no basic, complementary toiletries. The outlet in the bathroom was broken and when I called for maintenance the worker said the outlet was on order and could only give me an extension cord. There was one towel on one day and when I called for another towel the young girl at the front desk gave me a hard time about getting another towel. And the supplies at the hotel were low. There were only a few irons at the hotel. We had trouble getting one. We finally got one and then the next morning we were woken up at 530am to get the iron back because another guest needed it. WHO DOES THAT!! The pool was closed almost the entire time we were there. There was a lounge area/work area by the pool but every time I went to go work there, the employees were there eating and relaxing as if it was an employee lounge. This is clearly a management issue with the hotel and a lack of training for what are mostly very young employees. The worst night was our last night. We arrived from an excursion to find loud music at the hotel and many drunk and rowdy people coming in and out the hotel. When we asked when the event would be over they said 2am. Our room was on the 5th floor right below the party area and we got no sleep with the live band, dancing, and noise. Many of us complained and they said it was the hotel owners party and there was nothing they could do. Can you believe that?!! The hotel owner was inconveniencing his own guests for his personal pleasure. Clearly, the issues with this hotel start from the top with a lack of care and concern for guest and their comfort and safety. In all fairness, I will give a few pros. The hotel is in a decent location (though it can be very noisy if there is a game as it is right across the street from the soccer"

Casa Esmeralda Hotel Boutique

"What a discovery in Cali So friendly, private and safe Great neighborhood.. walking day and night no problem Nice park nearby and Supermarket 5 minute walk.. Bedroom and bathroom adequate Homemade breakfast Host Stefano speaks perfect English"

Hotel Toscana Plaza

"The hotel is very old and the breakfast is not very rich. The bathroom shower was broken. Service is ok. The room is not very soundproof, the sound of running water next door and the sound of walking on the gatehouse are very noisy. Not very recommended."

Leclerc Hotel Boutique Cali Granada

"Maria was the best, Superb attention and caring. The lever of customer service was absolutely amazing. Great breakfast and coffee. Warm and hospitality was unsurpassed. I will stay here again. Carlos Fontanez PR"

Travelers Castellón de Juanambú

Hotel MS Chipichape

"Despite the hotel personal which is very friendly, but they don’t speak English, the hotel is maximum 1 star hotel. The rooms with the view to the street are very noisy. At 5 floor the hot water barely comes if the others are using the shower at the same time. They clean the hotel every day. The double rooms to the street are specious. The rooms inside the hotel have no windows! Breakfast is very very basic."

Hotel MS Pacifico Chipichape

Tama Hotel Granada Real Cali

"I liked staff friendlyness, I liked breakfast and I think it is located in a good area"

Now Hotel Cali

"A great hotel according to price. Good breakfast . Recommend everyone"

Faranda Collection Cali, a Member of Radisson Individuals

"Hotel location can be, there is a pedestrian street on the side, just to CALI at the local festival, very lively at night, many people jump SALSA, similar to the domestic market, this old town is still relatively safe"

Hotel Obelisco

Alko Hotel Casa Nispero

Hotel Boutique Casa del Hidalgo

"The hotel was very comfortable and very comfortable."