Cliffside Cottages

The water was dirty brown and many ants that goes into the food so don't try to bring food inside the room

Very nice apt in center and very cheap. But some suggestion: cytronelle candle for mosquitos, water dispenser, hot water, breakfast available. In general the stay is good but it could be much better. For tourists: don t trust water for shower and teeth.

Would avoid at all costs. Stray dogs would walk in this place then walk back out again. Looked like it hadn’t been cleaned in months, rooms and beds dirty. WiFi hardly worked, water was freezing cold and the toilet didn’t flush so you had to fill a bucket and pour it in just to flush. Just pay the extra few quid and stay somewhere nicer

​I have a feeling that the worst room might have been allocated to me. ＞_＜ There is no hot water shower (This should be applicable to all rooms) Pull switch of fun doesn’t work The lamp of a bedside table was dead Mosquito nets are equipped to the windows and the door but there is a gap between the net and door frame etc. The door doesn’t shut properly. Toilet flush is broken. Pail of bucket is provided. Although the cottage is old, I like the concept. It is really located right next to the cliff. There is public space in the center. This property looks like a really cute cottage. There is a big table and a coffee table in front of your room, which is all yours. You can have to-go food there and drink coffee. Boiled water is provided every morning in thermos​ to each room​ but bring your own coffee as there is no amenity except small soap bars. The wall is very thin and it might be too noisy for some of you. The first night I stayed there was really noisy as there was a Karaoke party ​behind​ the cottage. It lasted till 2200. Also you will have to hear the conversation in the next room. Luckily a solo traveller stayed in the next room for some nights out of my entire stay so I didn’t need to hear anything from the next room. The sound of the toilet flush and shower might bother you. There is no TV and AC in the room but there are 3 AC rooms that cost more than 1,000 pesos per night. They have wifi but the signal is very weak. My iPhone picked it up but my laptop wouldn’t connect to the internet. There is a kiosk onsite. It is only 50 pesos away from the bus station (I arrived from Puerto Princesa by Cherry Bus)​ and walkable to the beach. I believe that every hotel in El Nido would have brown water, so just be ready for brown water. After I booked some nights from AGODA, I sent queries to the property but I got a very unfriendly and not-useful response after several chases. Service/hospitality isn't good. Don't expect it.​ When I had some issues about S-Pass, no one would help me. I heard that management changed at some point but I don't know when exactly.

This was a great place to stay! The staff are super friendly, the rooms are kept very clean & it’s a good price! We loved staying here and would come back in a heartbeat, it feels like a second home. Thank you to Giselle who was always so relaxed and flexible with us!

I booked a room in this hotel. They offer transportation from the airport to the hotel. I asked for a minivan to pick me up at the airport and take me to the hotel by sending an email, and I got a response stating that I needed to make a phone call to the Phillipines to arrange transportation. I didn't want to make a phone call to the Phillipines since I am from Spain. The staff refused to answer my emails. I had to cancel my reservation and book another hotel, since the customer service from Cliffside Cotages refused to answer my emails. Awful customer service, specially Ron Socrates who is in charge of these tasks.