Erbil Quartz Hotel

In another city this hotel might have rated a three star, but considering the incredibly difficult circumstances the hospitality trade in Kurdish Iraq is functioning in, this place merits a four star review. The staff at reception were friendly though not terribly well-informed. Everything in the hotel was clean, and it was quiet enough. Breakfast was fine, only one waiter would ask every morning if we wanted an omelet or similar, but if you asked someone else, you could get it. Buffet was extensive. Great shower, firm bed, teamaking facilities, plenty of bottled water, and terrific pool. Ten minutes from the old centre, five minutes from a mall, and ten minutes to a great street with restaurants. My only minor comment is that, as I stayed over a week for work, I couldn't iron my clothes myself. It's very rare not to have a iron in the room.

We stayed in this hotel on two different occasions. Our first visit was in March, 2023, witch was quite satisfactory as the staff at the reception desk were really helpful, professional, and fast in the check in. In our second visit on July 9, 2023, the hotel had two new reception staff who were not as professional nor helpful as the previous employees. They were rather slow in the check in and check out asking for irrelevant information and documentation which were not asked for in the first visit. In the check out , they asked me to change a new $100 bill for no valid reason although they had no fraud checking machine, which they should, I assume! On arrival, other hotel residents were in heat argument with the reception. The other negative issue was the unstable ekectricity. One good thing about the hotel is its central location and breakfast which has some varieties.

We were visiting with our son and daughter-in-law and the Quartz is their hotel of choice n Erbil. First, the staff - couldn't ask for any better. They were friendly and very attentive. They made sure all our needs were met. Secondly, the room itself. ours had a Jacuzzi and it was very nice. The bed was comfortable and everything was quite clean. One small negative was the refrigerator had water sitting it it from an apparent defrost. Very minor. Of course, there is armed security inside and out. That is the nature of the area and it honestly does not intimidate. It provides a sense of security. The breakfast was very good There was a large selection of options so anyone eating the breakfast will have no trouble finding something they like. This was our first experience in Iraq and it was definitely a good one. Highly recommended.