Phoenix Tuojianglou Diaojiaolou Inn

Phoenix Tuojianglou Diaojiaolou Inn Reviews

Phoenix Tuojianglou Diaojiaolou Inn

No. 6 North Street, Fenghuang, ChinaView Hotel Details
Phoenix Tuojianglou Diaojiaolou Inn
Phoenix Tuojianglou Diaojiaolou InnPhoenix Tuojianglou Diaojiaolou InnPhoenix Tuojianglou Diaojiaolou Inn
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Phoenix Tuojianglou Diaojiaolou Inn Guest Reviews

4.7/5
Amazing
63 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(63)
Positive reviews(60)
Reviews with photos/video(38)
Awesome stay(22)
Great service(20)
Awesome rooms(19)
Clean and tidy(15)
Loved the night views(9)
Convenient location(7)
Great location(2)
Negative reviews(3)
Guest User
Guestroom - Near River, City-View (Double bed)
Stayed in Apr 2024
Couples
5 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The room is quite small but it's very clean. Toilet is also very small & crampy. The location is great. Very close to the Red Bridge / entrance of Phoenix Ancient Town. Can easily walk to most parts of the Ancient Town. The lady boss is very friendly & her staff is very helpful.
Response from Property: Thank you very much for your feedback. Your feedback has caught our attention, and we deeply apologize for any negligence in your experience. We value the opinions of every customer, and your suggestions will help us improve service quality and provide you with a better accommodation experience.
Holly
Chinese-Style Standard Room - Near River (Balcony)
Stayed in Nov 2023
Friends
9 review
4.5/5
Great
Posted on Nov 9, 2023
Pros: Large room with a lovely balcony overlooking an amazing view of the river. Good air-con. Central location. Cons: At night, the sound of live music is incredibly loud - I couldn't block it out even with earplugs and the air-con fan running. The balcony sliding doors do not lock, or shut properly. Also, the toilet is positioned right under the shower, so gets very wet (the sink is just outside the shower/toilet room).
Response from Property: Thank you very much for your evaluation of our hotel. We attach great importance to your feedback and will seriously consider how to improve and optimize the service Looking forward to providing you with a better accommodation experience.looking forward to your next visit!
Guest User
Elegant Room - Near River (Double bed)
Stayed in May 2023
Solo travellers
1 review
5.0/5
Outstanding
Posted on May 14, 2023
Thank you Trip.com amazing trip
Response from Property: Thank you for staying and commenting on us during your busy schedule. We are glad that you have had a pleasant stay. Welcome to your next visit and wish you a happy life.
Jennifer in China
Guestroom - Near River (Double bed)
Stayed in Aug 2022
Solo travellers
32 review
5.0/5
Outstanding
Posted on Aug 19, 2022
Fantastic location, hotel sits on the river, very close to one of the main bridges, amazing view from the balcony. Owner is super welcoming, she picked me up from across the bridge as cars have to stop outside, helped carry my suitcase the whole way to the hotel. Settled me in very well to the room, helping with directions to the places I wanted to go to and also giving me a few snacks. Absolutely loved my stay here in Fenghuang.
Response from Property: Thank you for your five-star praise. Your recognition is our greatest affirmation!Remember to support us if you have a good experience! Look forward to your next stay!
lljq1010
Guestroom - Near River (Double bed)
Stayed in Mar 2024
Friends
35 review
5.0/5
Outstanding
Posted on Mar 4, 2024
The inn is located by the river, and you can see the whole river view at a glance. The owner is friendly. The room is clean and tidy
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Response from Property: Dear guest: Hello! Thank you for your 5-star praise! Every city always has a reason to miss, every season has our unforgettable scenery, and every hotel has their sweet and warm memories. I hope our store will be the warmest and most unique one in your memory! Come back to our store often, and I wish you all the best!
Germ_JLim
Guestroom - Near River, City-View (Double bed)
Stayed in Oct 2023
Solo travellers
20 review
5.0/5
Outstanding
Posted on Oct 27, 2023
The scenery along the river is great, especially in autumn. You can also rent ethnic costumes and makeup nearby to visit the ancient city, which is particularly a**ospheric. Transportation is a little inconvenient, but you can take a taxi when you go to Hongqiao.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and are always ready to welcome you back at any time.
Guest User
Deluxe Room - Near River (Double bed) (Balcony)
Stayed in Oct 2023
Family
8 review
5.0/5
Outstanding
Posted on Oct 18, 2023
The location of the hotel is very good, just near Hongqiao and not far from Beimen Pier. Rooms facing the river can directly see the Tuojiang River and Hongqiao The sanitary conditions in the room are good and the boss is very welcoming. Will come again next time
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the inn. Everything we do is to bring a different holiday experience to each guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard. , always ready to welcome you back at any time.
Guest User
Guestroom - Near River (Double bed)
Stayed in Oct 2023
Couples
13 review
5.0/5
Outstanding
Posted on Oct 15, 2023
The location is very good, you can sit on the platform and have a close look at the Hongqiao Fengyu Bridge and the riverside scenery of Fenghuang Ancient Town
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.
Guest User
Chinese-Style Standard Room - Near River (Balcony)
Stayed in Aug 2023
Family
6 review
5.0/5
Outstanding
Posted on Aug 6, 2023
Two 1.5-meter beds are enough for our family of four. I stayed here for two consecutive nights, and the room was a bit messy so I didn't take pictures. The balcony is very large, and it is a beautiful view. The proprietress is very nice👍 and patiently introduced us to places to eat and take pictures. When there was no parking space, the proprietress was busy running back and forth to help us find a parking space. 💯💯
Original TextTranslated by Google
Response from Property: Thank you very much for your valuable comments in your busy schedule, your comments are our greatest motivation! It is our aim to dedicate the best service to you. Welcome to visit Fenghuang Ancient City again!
Bierandjiafeimao
Standard Room - Near River (Balcony)
Stayed in Jul 2023
Family
11 review
5.0/5
Outstanding
Posted on Jul 28, 2023
Travel with the elderly and children, and meet a good proprietress in a good inn. When I arrived at Phoenix, the proprietress personally greeted me at the gate of the ancient town, and because I was taking the elderly and children with me, I couldn't be too tired, so the proprietress also helped plan a reasonable and non-tiring itinerary. The room is clean and tidy, and the scenery is invincible. Sitting in the room, you can enjoy the beauty of Phoenix leisurely. A pleasant trip.
Original TextTranslated by Google
Response from Property: It is also fate to meet you. Thank you very much for your valuable comments in your busy schedule. Your comments are our greatest motivation! Attentive service, give you a different experience!
Guest User
Chinese-Style Standard Room - Near River (Balcony)
Stayed in Jul 2023
Friends
1 review
5.0/5
Outstanding
Posted on Jul 15, 2023
The room is very comfortable and worth living in! It is the most prosperous and most convenient inn in the ancient city of Fenghuang. The river view is unobstructed. The boss is the simplicity and enthusiasm of the locals. Introduce our travel photography and introduce our discounted parties and the best restaurants. Really awesome. Come back next time and book again!
Original TextTranslated by Google
6/9
Response from Property: Thank you for your recognition and support of the store? Your satisfaction is the driving force of our service, I wish you a warm and beautiful day!
Guest User
Chinese-Style Standard Room - Near River (Balcony)
Stayed in Jul 2023
Family
3 review
1.0/5
Posted on Jul 10, 2023
I originally wanted to take pictures, but I didn’t. It’s just text. I booked a river view room on the third floor. I don’t understand how I paid more than 700 yuan. The toilet and shower are together, which means that I have to clean it myself after taking a shower. The toilet, the water leaking from the top of the shower and the bottom of the shower, the water is very small, the water temperature is unstable, hot and cold for a while, the hygiene of the room is definitely not in place, there is dust on the bedside, and a small bag is given for the whole night Little paper towels are used to wipe your mouth and butt. A row of yellow lights on the balcony shines on us. Standing on the balcony at night, you will blind your eyes without any dead ends, and you can’t see the landscape. It doesn’t make any sense at all. nor.
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🐰-yuezhitu
Guestroom (Double bed)
Stayed in Apr 2023
Friends
18 review
5.0/5
Outstanding
Posted on May 4, 2023
The room is very nice. The price is a bit expensive. The price increased during Labor Day. There is only a view, but it is not big and some cannot be seen. You can see the night view at night. The boss is very nice and very warm to me.
Original TextTranslated by Google
Response from Property: Thank you for your five-star praise for our store! Your praise is the greatest affirmation for us, thank you for your support and encouragement! We still have a lot of room for improvement, and we look forward to your next visit, hoping to bring you a better experience.
Guest User
Chinese-Style Standard Room - Near River (Balcony)
Stayed in Apr 2023
Family
9 review
5.0/5
Outstanding
Posted on May 3, 2023
The room is very clean, the river view room is very beautiful, the store is located in the middle of the city, eating, drinking and having fun are very convenient, the boss is warm and hospitable, it is a very good experience!
Original TextTranslated by Google
6/8
Response from Property: We are glad that you are satisfied with this wonderful stay. Your affirmation is a great encouragement to our store. Our warm, simple and high-quality service is only to create a home away from home for you and your family. We understand that we still need to work hard, and we hope you will understand if there are any inconsiderate places. Thank you for your support!
Mianmianyao
Guestroom - Near River, City-View (Double bed)
Stayed in Apr 2023
Couples
1 review
2.7/5
Posted on Apr 19, 2023
I woke up very early on Saturday and my husband decided to take me out for a short walk. I arrived in Changsha after 1:00 noon. I booked the B&B on the way. After searching, I saw that it was a big bed room with a window, which basically met my needs and was very good. The last one, people on the weekend were afraid that it would be gone in a while, so they hurriedly booked it, so they didn't take a closer look. After arriving at the B&B, the boss kept emphasizing that our room is not Linjiang, and I didn’t say that we must have a Linjiang room. He said that the Linjiang room is five or six hundred, which seems to indicate that the price of our room is not good. The room is 265 yuan. I don’t think it’s very cheap in this place. Even in the city, you can live in a clean, comfortable and convenient economical hotel, if it’s not because 265 is not worth it on weekends. Then, it doesn’t matter if the room doesn’t have a balcony. The bathroom is very small. The toilet is blocked there. It doesn’t matter if you can’t even turn your body while standing in the shower. Nigh**are is facing the street! Outside the window is the city wall, the distance is at most two or three meters. During the day, there are many people taking pictures. If you stay in the room, you have to draw the curtains, otherwise the distance is too close. It doesn't matter. As a result, there were still a lot of people until one o'clock in the morning, and the noise was so loud that I couldn't sleep at all. At two o'clock, it subsided a little bit, and then there were intermittent pedestrians talking loudly, and the cars passed by. Until three o'clock, my husband barely fell asleep, but My biological clock passed and I couldn't fall asleep at all. There were still sounds outside, and I tossed and turned until four o'clock. There was no deep sleep at all. After being confused for a while, it started to be noisy outside again. The voices of various tour guides holding speakers to introduce customers, I took out my mobile phone and looked at it. It was early 7 o'clock, and I was woken up again after less than three hours of sleep. I want to sleep and can't fall asleep again, but when I think about it, I feel very tired and can't get up. After staying in bed for an hour, I get up at eight o'clock to pack my things and go downstairs to have breakfast. The trip is over. It is strongly recommended that the room facing the street be canceled on weekends and holidays, or that the boss himself can experience it during his holidays to see if he can sleep soundly. The sanitation and facilities requirements of the homestay are not high, but if you come out to play and book a room to live in, it is the lowest standard for people to sleep, and it is not up to it. It is really one of the worst rooms I have ever stayed in.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for choosing this inn to stay. I see that your comment is full of sincerity, because the inn is located in the core area of ​​Fenghuang Ancient City, facing the Tuojiang River in front and the ancient city wall in the back, so there are many tourists. This a**osphere may have affected the rest of you and your family. I am very sorry. The window of the room you booked is the east gate tower and the ancient city wall of the ancient city, which is another kind of ancient city style feeling different from Linjiang. You are welcome to come to this small shop to experience the scenery of Linjiang next time (sit on the balcony to watch the Tuojiang River and the Hongqiao Wind and Rain Tower) . Xiaodian has been committed to continuously improving and improving various service facilities of the inn. Your suggestion is our motivation, and your satisfaction is our goal. Thank you again for your stay and suggestions, and look forward to your coming again, thank you!