My friend moved to a new house this year. She took advantage of the May Day holiday to visit her new home. Because it is far from the city, she planned to stay for one night. She chose several hotels and finally booked Kaiyuan because it was opened for a short time and the hotel was newer.
We chose a parent-child room and checked in at the hotel at around 2 pm. However, the front desk told us that our room was not cleaned yet. However, when I booked, I chose the early check-in service of Ctrip members, but in fact, there was no way to check in early, and even no way to check in on time.
Because we didn’t know when we could check in, and we also made an appoin**ent for KTV in the afternoon, we simply went to sing and eat first, and then checked in at night. We left our luggage at the front desk and registered the license plate number for free parking.
There were also a few small problems after checking in at night. First, the room card had poor contact. Not long after the card was inserted to take power, the room would automatically power off, which was quite scary.
Second, we were three adults staying in the room, but there were only two large and one small slippers in the room. The front desk could actually tell us in advance, but later after calling the front desk, the slippers and the new room card were delivered by the robot.
In addition, the hotel room cannot cast screens with mobile phones, and the iQiyi on the TV is not a large-screen member, so there is no way to watch VIP videos, which is not very convenient.
In addition, the hair dryer provided by the hotel cannot be used for a long time at a time. After the three of us girls washed our hair that night, I couldn’t use it immediately after my friend blew it. I thought the hair dryer was broken at the time. After finding the front desk, I found out that there is a so-called overheating protection. Then because wet hair is uncomfortable, I wanted the hotel to take a spare one first. The front desk agreed on the phone at the time, but it was not delivered after waiting for a long time. There was no choice but to wait until the overheating protection ended before using the hair dryer.
The hotel’s breakfast is on the second floor. The restaurant is large, there are not many varieties, and there are many guests staying in the hotel, so the dining environment seems not very good.
The above are some of the problems this time. I originally wanted to give the hotel three stars. After all, as a four-star hotel that has been opened for a short time, these problems still need to be improved.
However, the hotel's own toiletries and conditioner set was very comfortable to use. The shampoo and conditioner were both good. The shower water was large and comfortable. The next day, my friend brought his grandfather to have a buffet breakfast and he needed to pay extra. The front desk did not charge the original price of 58, but gave a preferential price of buy one get one free. Although this amount of money is not much, it left a very good impression on me, so I gave it a five-star rating in the end.
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