We found this Palace last year, so this is our second time here. If you can believe it, it just keeps getting better. Love Florence, but now we are using Palazzo as our base to see other cities. Just feels like home. The graciousness, warmth from the moment you walk in. Not to say each room has 20ft ceilings tubs, huge walk-in showers & all amenities you can think of. Gorgeous, exquisite. We also had breakfast every morning and we decided to eat dinner there. the Michelin restaurant was closed so we still ate there in the cafe, my bad sorry we didn't do this sooner. The chef/owner doesn't miss a trick & oversees everything. Introduces himself and is so proud of his restaurant & staff. All this important because when you have trust in your staff and they know it the pride they have shows and their attitude is noted. I suggest anyone visiting Florence, look up this property, it is the best kep secret & I may be sorry for telling you about it.