This isn't a hotel/B&B by a country mile, the room was large and clean but they were the only the positives. The staff are unhelpful, abrupt, and the staff would shout and make loads of noise from 8am in the morning. One dirty, broken and chipped mug for a room for two people. The lift didn't work most of the time, which made carry luggage up flights of stairs difficult. Don't take valuables if you are staying here, I left my new Air Pod Pros they contacted me but I was on the train to Milan, they asked me to arrange a courier which I did costing £80 to ship back to the UK. Then they wouldn't post the item when the courier arrived even though I sent lots of instructions and they agreed to. They then messed me around for 2 weeks and then ignored all further messages asking them to send a photo of the package with a label on for Fedex could back.