MaIIydechengzhangshouhuzhe
June 27, 2023
I chose this hotel to stay for one night because I was passing by... But I never expected that the service attitude and cleanliness of this hotel would be unforgettable for me... Let me share my experience and stay experience so that everyone can avoid taking a detour...
The first point⚜When we placed the order, we had the right to upgrade the room type with points, but the hotel did not abide by the terms of the platform to upgrade us. Instead, it used the room type we ordered to fool us consumers... thinking that we did not know whether the room type had been upgraded, which caused us consumers No rights enjoyed...
The second point ⚜ is that the hotel's hygiene problem really makes me so sick. There are pictures and the truth... I accidentally asked if the hygiene of your hotel is really so clean and tidy? The hotel duty manager confidently replied that it must be clean and tidy... I said you can come to the room with me and I will do a round for you... The yellow and black color at the entrance card insertion area is more outrageous than the switch in my pig feeding place... Let's go When I entered the door, I saw that the hair dryer was dirty and messy. There were circles of yellow stains in the cup below. Is this a cup for customers to drink from? It was dirtier than the plate used to feed pigs in my house... Then I walked to the bathroom and opened the toilet #Oh my God, there is another customer The stool 💩 was not flushed away. I guess the cleaning lady forgot to wash the toilet. Haha, it’s so disgusting... The corner of the sink is moldy and black, and there is a puddle of water around it... I went to the closet and opened it. There was a musty smell and there was a gift 🎁 This quilt cover It was so dirty that it had been left in the room for who knows how long... The wallpaper was moldy and black... When I went to the bed and opened the quilt, there were two or three hairs. The sheets were yellow in patches and couldn't be washed. It looked very unhygienic... There were still hairs on the floor. The food crumbs eaten by the guests...the floor was not vacuumed and mopped...the dust on the TV was very thick and the corners were yellow and black...I went to the window and touched it. It was darker than the pot in my house. It was so hygienic that I had the nerve to sell it to our customers. ?…Hurry up and train yourself on hygiene awareness…
The third point⚜The hotel management is loose...the employees have very bad attitudes...As a hotel in the service industry, there is a behavior of driving away guests...Picture 1 shows that the hotel duty manager has a bad attitude and speaks rudely...In the problems we found as a room inspector for the hotel , he couldn’t keep it off his face, and said why there are so many things to do in a hotel that costs tens of dollars, I won’t let you stay here, get out of here, **...Is this what he said as a hotel...it doesn’t matter where we stay How much is the hotel? Are you looking down on people? If you have a problem, you can't say you can't complain to the platform. Who gave you the confidence to say such a thing... Then my family was very annoyed after hearing this and argued with him... The employee's expression and attitude Even the woman had the urge to hit her... Then she asked me if you could leave or not, so I called the police ### Oh my god, I heard you right, haha😃 As expected, I called the police and then the police uncle came to understand how to solve the problem... the employee said They stayed in a hotel that cost dozens of dollars. The platform where they complained was always calling to harass them... Hahaha... They stayed in the hotel without paying... They stayed in the room and refused to leave... The police uncle asked us... Why didn't we pay for staying in the hotel? money? ? ? ? I was confused at the time. I wasn’t paid to stay in the hotel. If I placed an order on the platform, wouldn’t I be paid to stay there? ? Then the employee said that we didn’t receive the money from the platform... Hahahaha, I couldn’t stop laughing... Then the police uncle knew what was going on and said that your hotel is not clean. It is normal for people to complain on the platform. People who stay in the hotel have already paid. Platform... I haven't checked out yet. Why did you say that I didn't want to leave? Call the police... We can't control this matter. They are legal and reasonable. The police officers still understand. Besides, I placed an order and checked into this room. It was like this all night long. My room, why do you say that we should stay here... It's my business whether I check out or not. You are the hotel and you want to drive us away. We won't leave until the platform handles the matter well. What happens to a hotel like this after it is handled? We didn’t dare to stay there for fear of being beaten...
This is the hotel we have experienced this time... We just passed by and stayed for one night, and we were not here to find fault with their hotel. However, the hotel's loose management made us have a very poor experience and we can only discover their shortcomings... I hope we will not place an order before Friends took a detour... because such a hotel is not recommended... In fact, small hotels have many problems and we don't care about them and can get by... We will not ask them to have five-star standards to serve us, but at the very least, attitude issues are very important, and hygiene issues It's all secondary...
Original TextTranslation provided by Google