REZEN LONGHH HOTEL

🔔Service: The housekeeper is really kind. He will contact us before check-in and send us specific positioning and some tips. When we are about to arrive, the housekeeper will wait for us at the gate of the community, and then take us to the villa , gave us a detailed introduction to the placement of objects and how to use them. During the stay, he was also very patient with our consultation. There were many mosquitoes at night, and the housekeeper also took the initiative to bring us mosquito coils. If we wanted to play mahjong, the housekeeper would also help us adjust A good mahjong machine, basically responsive 😄 Butler service gives full marks 💯 🍃Environment: The environment is located in the villa area in the beautiful Luhu Lake. The surrounding environment is very good and the air is very fresh, which is especially suitable for vacation. 🧹Hygiene: Originally thought that the sanitation of the homestay could not be as meticulous as that of a star-rated hotel, but the room was unexpectedly clean, and the sanitation in key areas such as beds and bathrooms was well done👍🏻 🚗 Transportation: According to the accurate positioning sent by the housekeeper, it is about an hour's drive from Guangzhou to directly reach the community where you are located. Parking is also very convenient, you can park at the gate of the villa.

A very pleasant parent-child trip. The children had a great time. The housekeeper was very meticulous and thoughtful. The service was very considerate. The environment inside was good, warm and artistic. Go out and relax, I will come back next time when I have a chance!

週末和幾個同學組團到鷺湖遊玩，提前預訂了店家的別墅，地方比較安靜，環境不錯，別墅裏的設施很齊全。 一樓是客廳、廚房兼具唱K功能，二樓和三樓是客房；房間打掃得很乾凈。 幾個人從下午過來開始唱K打麻將，非常舒適；下次會繼續光顧。

愉快的一次假期，環境超超好，跟圖片上一樣，門衞也很好，報備了車牌號，馬上就通行了，同行的朋友沒報備，還是讓進來了，後面找管家報備的 設施：可以燒烤，打火鍋管家看我們不會生火，還幫忙生火，感動了，店主應該是小米迷，設備很多小米，音響音質好好！！而且服務態度巨好，管家前台，每一個人都好好 衞生：阿姨打掃的很乾凈，我一定會再來的！ 祝生意興隆，越來越好٩（•̤̀ᵕ•̤́๑）ᵒᵏᵎᵎᵎᵎ

這次服務的管家態度非常好。晚上很晚了也能做到有求必應。酒店的前台服務也很好溝通很順暢，回覆很及時，解決問題效率高。別墅房設有滑滑梯，小朋友玩的很開心。泡池可以泡，也可以讓小朋友玩水。別墅也送了一衹恐龍給小朋9友玩，小朋友玩的很開心。

衞生特別的好，房間很大，香香的設施很完善，廚具很乾凈，不會油呼呼的。外面的院子也很大，適合一羣人一起燒烤，聊天。非常讚的別墅，下次還會選擇這裏度假。如果可以開發其他度假區的別墅就更好了！

燒烤了，麻將玩了，K唱了，麥電換了幾次，澡泡了，滑梯滑了，蛋糕吃了……幾個家庭玩得很盡興，管家或阿姨服務很到位，環境舒適，衞生不錯！

這個別墅體驗其實就是像是住進別人的家，附近都是別人的居家，也沒什麼特別裝修，不知道是不是很久沒人住，到處角落都是塵，小孩在客廳玩了半小時襪子變全黑，溜滑梯玩了兩次衣服也是黑，水龍頭開水一開始水是泥黃色的，都不敢用來煲水喝，冬天游泳池不開，也比較髒，欠缺打理，只能說新年住2500塊一晚絕對有其他更好的選擇。唯一讚的事管家很nice, 服務到位。硬件都很一般，設施比圖片裡的舊很多，清潔衛生部分不及格。