Guest User
January 25, 2023
As a business traveler who travels all year round, I have stayed in hotels of various types and grades in major cities; I have never been so angry. The hotel stipulates that you can check out at 12:00 noon at the latest, and return to the room after eating breakfast at 11:00 am. I packed my luggage a long time ago and prepared to check out; I found that the room card was invalid and I couldn’t open the door; I called the front desk and asked me to go down to the front desk to re-swipe the room card, saying that it was degaussed with other things ;It’s deceiving at first glance; whoever has a problem with himself still tosses the guests like this, so he refuses to go downstairs and asks to arrange for a waiter to open the door. When a waiter came, he couldn’t open the door with the room card, and waited for a long time. Another waiter came to open the door and asked her why she couldn’t open the door before the time. She replied that the hotel usually demagnetizes the room card at nine or ten in the morning, and guests need to go to the front desk to swipe the card again, which is outrageous. It took more than ten minutes to go back and forth. When I went to the front desk to check out, the waiter was not familiar with the business. There was a customer in front of me who had been tossing about invoicing for a long time, and finally took my room card. I lost it before I invoiced. I ignored it and went to work on other things. After a few minutes, I came back to help me issue the invoice. At this time, a bad tenant came to check out. When he came, he said in a vicious voice that I jumped the queue. It was Chinese New Year. I almost called When I woke up, my good mood was gone, it was so irritating! What a waste of money!
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