As soon as we arrived, I could tell by the cleanliness in the lobby to the caring staff that this was going to be so much better than I expected. Our previous hotel stay somewhere else was a nightmare so this was a welcome change. In our room, I never heard any noise throughout the hotel and almost thought it was empty even though it wasn’t. Staff responded to all our needs and were always polite. The room was clean and smelled fresh. Beds and linens were fresh and clean. The suite we got was beautiful and plenty of room for a family of 5. I’ve already decided any time I come here again, this hotel is my first choice.