Beau-Rivage Genève Reviews

Response from Property: Dear kariw437, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great experience at our hotel. It’s fantastic that you found our staff to be attentive, the bed comfortable, and the suite beautiful. We’re also pleased that you enjoyed the location and the authentic, luxurious atmosphere that reflects the rich history of the city. We sincerely apologize for not being able to provide the room upgrade you were hoping for, and we will certainly take that into consideration for your next visit. Your high recommendation means a lot to us, and we look forward to welcoming you back for another exceptional stay. Best regards, Robert Herr General Manager

Response from Property: Dear Sherpa606026, Thank you so much for your wonderful review. We are absolutely thrilled to hear that you had such an exceptional experience at our hotel. It’s fantastic to know that you felt warmly welcomed by our staff, enjoyed the breathtaking views, and appreciated the historic charm and luxurious atmosphere that we’ve carefully maintained over the years. We would be honored to welcome you back anytime. Thank you again for your kind words and high recommendation, we truly look forward to your next stay with us. Best regards, Robert Herr General Manager

Response from Property: Dear ramonat409, Thank you for sharing your feedback with us. We are genuinely sorry to hear that your recent stay at Beau-Rivage did not meet your expectations. Please accept our sincere apologies for the issues you encountered. We understand your concerns regarding the temperature in the room and the condition of the rug. We are constantly working to improve our facilities and your comments about the heating system and room decor will be reviewed as part of our ongoing efforts. As for the daily parking rate, we always strive to offer convenient and secure parking, though we recognize that it can sometimes feel like a higher cost. Be assured that the daily parking rate is in line with the standard pricing at other 5-star hotels in Geneva. We value your loyalty as a returning guest and hope that you will consider giving us another opportunity to offer you the experience we are known for. Please do not hesitate to reach out directly should you choose to stay with us again, as we would be happy to ensure your next visit is more enjoyable. Best regards, Robert Herr General Manager

Response from Property: Dear Sherpa57990756371, Thank you for sharing your thoughts with us. I’m thrilled to learn that you had a wonderful experience in our gondolas. The happiness of our guests is truly our highest achievement. We look forward to welcoming you back to your home in Geneva in the near future. Best wishes, Robert Herr General Manager

Response from Property: Dear NorthStar01339191208, Thank you so much for taking the time to share your wonderful feedback. We are absolutely delighted to hear that your seventh stay at Beau-Rivage Genève was yet another memorable experience! It’s truly an honor to have you as a loyal guest, and we are thrilled that our team continues to meet your expectations with professionalism, elegance, and warmth. Thank you again for your continued trust in us—Beau-Rivage Genève will always be your home in Geneva! Warm regards, Robert Herr, General Manager

Response from Property: Dear julie g, Thank you for taking the time to share this pleasant comment following your stay. I am glad to read that our hotel was up to your expectations and that you appreciated the welcome of our teams. Your opinion means a lot to us. I hope we will have the pleasure to welcome you again during your next visit to Geneva. Best regards, Robert Herr General Manager

Response from Property: Dear 148nadiav, Thank you for sharing your experience with us! We are delighted to hear that Beau-Rivage symbolizes luxury for you, and that you found our rooms clean and comfortable, and our staff kind and helpful. It's great to know you enjoyed our location and the quick, delicious room service. We’re glad our concierge’s recommendations were helpful. We look forward to welcoming you back on your next visit to Geneva. Best regards, Robert Herr General Manager

Response from Property: Dear vb_lucerne, Thank you very much for choosing Beau-Rivage to celebrate your birthday! We are delighted to hear that your third visit was as fantastic as the previous ones. It’s a pleasure to know that our team made you feel so special and that you enjoyed the exceptional dinner and wine recommendations. We’re also glad you were able to take advantage of our location to explore the city. It is always an honor to contribute to your special moments, and we look forward to welcoming you for many more celebrations in the future. Best regards, Robert Herr General Manager