Beau-Rivage Genève Reviews

Response from Property: Dear JWJW15, Thank you sincerely for your wonderful review. We are truly delighted to hear that your stay at Beau-Rivage Genève was such a memorable and cherished experience. It is heartwarming to know that Alexis provided you with such a warm welcome and that your evening at Le Chat Botté was made extra special with refined cuisine and a thoughtful birthday surprise. We will be sure to pass along your kind words to the Chef and the entire team. Your praise for the service at Albertine’s is equally appreciated. We are very much looking forward to welcoming you back once the renovations are complete, and we hope your next visit will be even more extraordinary. Warm regards, Robert Herr, General Manager

Response from Property: Dear jessicadQ9460KI, Thank you so much for sharing your wonderful experience with us. We are thrilled to hear that you enjoyed both the charm of our historic building and the beautiful location overlooking Lake Geneva. We truly appreciate your understanding regarding the plumbing issue and are so pleased that our team was able to make the necessary arrangements to ensure your comfort. While we are undergoing some renovations, we strive to minimize any inconvenience to our guests, and it’s lovely to know that the minimal noise you encountered did not detract from your stay. Your high recommendation means a great deal to us, and we would be delighted to welcome you back in the future. Warm regards, Robert Herr General Manager

Response from Property: Dear Alandtash, Thank you for your wonderful review. We are delighted to hear that your stay at Beau-Rivage Geneva was such a memorable experience. From your lake-view room to the exquisite breakfast and warm hospitality, it means the world to us that every detail contributed to your enjoyment. Our team takes great pride in creating an intimate and welcoming atmosphere, and we’re thrilled that you felt it during your time with us. We couldn't agree more—the location truly is special, offering the perfect blend of tranquility and proximity to the heart of Geneva. We hope to have the pleasure of welcoming you back soon for another exceptional stay. Warmest regards, Robert Herr General Manager

Response from Property: Dear sextonjeffrey, Thank you so much for your wonderful review. We are truly delighted to hear that your stay at Beau-Rivage Geneva provided the perfect respite during your business travels. We are especially grateful for your kind words about our concierge, Guillaume – we will be sure to pass along your compliments to him. We look forward to welcoming you back for another exceptional experience! Warm regards, Robert Herr General Manager

Response from Property: Dear kariw437, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great experience at our hotel. It’s fantastic that you found our staff to be attentive, the bed comfortable, and the suite beautiful. We’re also pleased that you enjoyed the location and the authentic, luxurious atmosphere that reflects the rich history of the city. We sincerely apologize for not being able to provide the room upgrade you were hoping for, and we will certainly take that into consideration for your next visit. Your high recommendation means a lot to us, and we look forward to welcoming you back for another exceptional stay. Best regards, Robert Herr General Manager

Response from Property: Dear Sherpa606026, Thank you so much for your wonderful review. We are absolutely thrilled to hear that you had such an exceptional experience at our hotel. It’s fantastic to know that you felt warmly welcomed by our staff, enjoyed the breathtaking views, and appreciated the historic charm and luxurious atmosphere that we’ve carefully maintained over the years. We would be honored to welcome you back anytime. Thank you again for your kind words and high recommendation, we truly look forward to your next stay with us. Best regards, Robert Herr General Manager

Response from Property: Dear ramonat409, Thank you for sharing your feedback with us. We are genuinely sorry to hear that your recent stay at Beau-Rivage did not meet your expectations. Please accept our sincere apologies for the issues you encountered. We understand your concerns regarding the temperature in the room and the condition of the rug. We are constantly working to improve our facilities and your comments about the heating system and room decor will be reviewed as part of our ongoing efforts. As for the daily parking rate, we always strive to offer convenient and secure parking, though we recognize that it can sometimes feel like a higher cost. Be assured that the daily parking rate is in line with the standard pricing at other 5-star hotels in Geneva. We value your loyalty as a returning guest and hope that you will consider giving us another opportunity to offer you the experience we are known for. Please do not hesitate to reach out directly should you choose to stay with us again, as we would be happy to ensure your next visit is more enjoyable. Best regards, Robert Herr General Manager

Response from Property: Dear Sherpa57990756371, Thank you for sharing your thoughts with us. I’m thrilled to learn that you had a wonderful experience in our gondolas. The happiness of our guests is truly our highest achievement. We look forward to welcoming you back to your home in Geneva in the near future. Best wishes, Robert Herr General Manager